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Queen Ann Hotel

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159 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Sheffield, United Kingdom
Reviewed 6 August 2016

Sadly this hotel could be 3 star but ........ Although staff are extremely nice and helpful they don't really understand requests, Computers are in some rooms but don't work and when they are repaired still don't work, so we resorted to the lobby computer and some rooms have very slow internet. Breakfast room is unbelievably crowded, dark, and the range...

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Helpful?
Thank Magster106
QueenAnn Hotel S, Public Relations Manager at Queen Ann Hotel, responded to this review

Dear Valued Guest, Thank you very much for your review on recent stay with us. Please accept my sincere apology for the uncomfortable experiences during your stay at our hotel. About the Internet: The internet cable of VietNam are disconnect on 02/08/2016, so the internet is too slow. About the Tea/Coffee: We only refill one time on day, so if...

Reviewed 4 August 2016

The hotel was the end point of a great Intrepid tour of Vietnam and was a disappointment after the other great hotels on the tour. The beds are comfy but rooms are small, had a lingering smoked in smell and ours only had a very small window. Room service was poor with tea cups not cleaned and no tea/coffee top...

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Helpful?
Thank Malcolm H
QueenAnn Hotel S, Public Relations Manager at Queen Ann Hotel, responded to this review

Dear Valued Guest, Thank you very much for your review on recent stay with us. Please accept my sincere apology for the uncomfortable experiences during your stay at our hotel. We will double check with the reception and Housekeeping, we will contact you ASAP. Again, thank you very much and if there is any chance to serve you again I...

Reviewed 4 August 2016 via mobile

I stayed here for three nights, prepaid so I couldn't change where I was. It seemed like a good hotel by the looks of it but it was the noisiest hotel I have ever tried to sleep in, I say tried because I barely had any sleep the entire time I was there. You can hear every noise from The...

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1Thank Nat_Hitch
Auckland, New Zealand
Reviewed 25 July 2016 via mobile

Came here as part of my Intrepid tour. The room was small but clean and nice, and the shower was incredible! We also really enjoyed the silk kimonos provided. Had no problems with the Internet. The breakfast buffet was limited in comparison to other hotels in Vietnam however. I also used the in house laundry service and my laundry arrived...

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Thank holycricket
Edmonton, Canada
Reviewed 21 July 2016

We stayed here for the start of our Intrepid Tour. The lobby isn't very big and they don't have a place to safely store your bags out of sight. They just leave them in the lobby by the front window. The staff wasn't very cheerful or helpful. The location is good, you can walk to the major museums and markets....

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Thank ashton_p521
Brisbane, Australia
Reviewed 16 July 2016 via mobile

Great location, only a short stroll to a lot of the main attractions in Saigon. Modern and clean looking hotel with very helpful staff and good sized rooms. Question: why put a jug and coffee cups in the room but not supply coffee or tea? Only one elevator to service 11 floors so be prepared to spend a bit of...

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Thank wayneNkris
Singapore, Singapore
Reviewed 26 June 2016

The rooms are basic and if you are just looking for a place to sleep, the price and location should meet the expectation. Surprisingly, this hotel offers many cable channels on TV. The kettle provided in the room does not fit into the hotel electrical socket and you actually have to request for an adaptor which is really weird. Breakfast...

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Thank OngCynthia
QueenAnn Hotel S, Public Relations Manager at Queen Ann Hotel, responded to this review

Dear Guest, Thank you for writing your review of our hotel, we really appreciate all things you say,they are very much valued to us. Our hotel, services, staff members do hard working and very seriously and try to provide all good quality customer service that any guests expect. Thanks and Best Regards, Nguyen Tuan Anh - PR Manager

Christchurch, New Zealand
Reviewed 24 June 2016 via mobile

We booked hotel for 16th June and on arrival asked to extend to 17th. We paid in cash for this extra night on arrival. Later on our holiday (by which time we were now travelling in Cambodia) the hotel started accusing us of not having paid for our extra night. They even started chasing our Cambodian tour guide for the...

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Thank P B
QueenAnn Hotel S, Public Relations Manager at Queen Ann Hotel, responded to this review

Dear Valued Guest, Thank you very much for your review on recent stay with us. Please accept my sincere apology for the uncomfortable experiences during your stay at our hotel. We will double check with the reception and we will contact you ASAP. Again, thank you very much and if there is any chance to serve you again I will...

Abu Dhabi, United Arab Emirates
Reviewed 23 June 2016

Suitable three star hotel with many of the main tourist sites are within walking distance for those who like to walk. There was a safe, flip flops & bath robes in the room along with toiletries. The bathroom was large as was my room, 2nd floor # 202. Nice rain shower along with a standard shower. There is a mini...

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Thank AbuDhabiCanuk
QueenAnn Hotel S, Public Relations Manager at Queen Ann Hotel, responded to this review

Dear Guest, Firstly, thank you for taking time to give your comments. I would like to apologize for the series of inconvenient situation that you experienced during your stay. We always try to do our best services for all of our guests, but unfortunately, sometimes we do not do well. Secondly, we would like to explain about the staffs. First...

Liverpool, United Kingdom
Reviewed 17 June 2016

This hotel is in an area of town which is just ok.The room I got smelled of smoke although it was clean.The breakfast was basic not great for choice and reception struggled changing money.Opposite the hotel are two mini marts which is a plus

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Thank ozzy30938

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Spa
  • Free Breakfast
Things to do
  • Restaurant
  • Spa
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
By catching the development of Vietnam tourism, hospitality industry was changed tactically to focus on customer services. In recent years, supplying the rising up of customer demands has been become the primary factor. Grand opening on December 2010, Queen Ann Hotel is allocated on Bui Thi Xuan street where is considered to be one of the most convenient location in town. Ten minutes to Ben Thanh market and department stores, fifteen minutes to visiting places and shopping centers, and twenty minutes away from Tan Son Nhat International Airport, Queen Ann Hotel is an ideal address for impeccable service with a familiarity and warmth that will make you feel completely at home. Proving by luxury interior design and modern style, Queen Ann Hotel was constructed completely based on 3-star grading standard. Our Restaurant is located on terrace so guests can have the general view to the city. This is an ideal place for a date or a birthday event. We will set up a separated area based on your request. We promise that you will have a totally quiet space when having dinner here. ... more   less 

Additional Information about Queen Ann Hotel

Address: 88 86, Bui Thi Xuan St | District 1, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: $41 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Queen Ann Hotel 3*
Number of rooms: 60
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Hotel Style:
#41 Best Value Hotel in Ho Chi Minh City
#57 Spa Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Queen Ann Hotel staff and other travellers.
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6 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check air con works before booking!”
 of 5 bubbles Arkay56, 11 Nov 2016 | Read review
“Ask for a lower floor, because with only 1 elevator, you could use the stairs.”
 of 5 bubbles MiguelP172, 17 Sep 2016 | Read review
“Corner rooms have a window and a little larger”
 of 5 bubbles malcolmh915, 4 Aug 2016 | Read review
“2nd floor rooms facing the main road are noisy, suggest asking for a room not facing the main road.”
 of 5 bubbles AbuDhabiCanuk, 23 Jun 2016 | Read review
“Lower floor to avoid waiting long for the elevator (only one in the whole hotel)”
 of 5 bubbles Cymbolz, 18 May 2016 | Read review
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