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Alagon Western Hotel

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Alagon Western Hotel
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267 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Reviewed 1 week ago NEW

The hotel is ideally located 100m from the Ben Thanh Market. Given that the hotel is situated in the heart of shops, street vendors and endless karaoke players, this may be a deterrence for some. Staff are friendly and very accommodating and were always ready to assist when needed. The language barrier - english to vietnamese, proved to be an...

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Helpful?
Thank Samuel Peter D
AGM_alagon, Manager at Alagon Western Hotel, responded to this review

Dear Samuel Peter Thank for your kind review and share your stay experience at Alagon Western Hotel, knowing you overall enjoyed your recent stay with us is our priority. We highly appreciate your comments on Justin's efforts in particular and ours in generally how friendly and hospitable we are. We will share your compliments with all our members and it...

Reviewed 2 weeks ago via mobile

The rooms at alagon western were dingy and smelt bad. Food was extremely limited for vegetarians(only fruits and bread). The water in the shower was either too hot or too cold. The rooms are very noisy. The staff were clueless about hotel etiquette and were usually on their phones(especially in the restaurant). The only positive was that the hotel was...

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Helpful?
Thank Anishuanimu
AGM_alagon, Manager at Alagon Western Hotel, responded to this review

Dear Anishuanimu Thank you for taking time to share your feedback following your recent stay with us. We highly appreciate your comment concerning our oversight as mentioned. On behalf of Alagon Western Hotel, I would like to express our deepest apologies for the inconvenience you experienced during your stay. At Alagon Western Hotel, we are always in continued effort in...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

Stayed 4 nites with hubby n daughter. Hotel room was a bit small for 3 person but manageable. Staff was friendly. Breakfast spread was quite basic but it was ok for us. Location convenient for shopping. Along the street there are many shops selling clothes for Muslims, Ben Thann market is just 5 minutes walk away. For Muslims, there are...

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Helpful?
Thank mamai26
AGM_alagon, Manager at Alagon Western Hotel, responded to this review

Dear Mamai26 Thank you for taking time to share your recent stay experience at Alagon Western Hotel on tripadvisor. We are glad to know that you enjoyed your stay and our hotel location, we also appreciate your compliments about the friendliness of our associates and have been sharing with all of our members. Again, thank you for staying with us...

Singapore, Singapore
Reviewed 4 weeks ago

Smacked in the middle of 'Malaysian Street', this hotel is surrounded by halal eateries. Very convenient for Muslim travellers with elderly or young children. Just 3 minutes away from Ben Thanh market and 12-15 minutes from Saigon Square. I booked a Junior Suite and Deluxe Double. Rooms were fairly clean, no issues at all. However, the walls and doors were...

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Helpful?
Thank Yatiizzati1981
AGM_alagon, Manager at Alagon Western Hotel, responded to this review

Dear Mr/Mrs Nor Hayati Binte Amat Thank you for taking time to sharing your comments to every aspect of our services on tripadvisor. We know that your opinions are very very valued and important to us to figure out what we need to improve more and more better. And we are glad to know that you completely enjoyed your stay...

Ba Ria-Vung Tau Province, Vietnam
Reviewed 11 December 2016

I spent a weekend here, the room was clean and had no outward facing windows so it was lovely and dark, and quiet in the night. Proper size bath was great and really enjoyed it. The breakfast is a bit average, and despite mentioning in their information packet that you can order room service, you cannot. Good value for money,...

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Thank Brijerydoo
Singapore, Singapore
Reviewed 28 November 2016 via mobile

My 2nd visit in this hotel . I am super super loving the location . Perfect location . Everything that we needed is just like 5-10 mins away . Shopping , food even the late nite crave for ice cream is within reach Not to mention the friendly hotel staffs that made our stay a pleasant one . Will definitely...

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1Thank imananaqi
AGM_alagon, Manager at Alagon Western Hotel, responded to this review

Dear Ms Imananaqi Thank you for taking time to share your nice comments, We are delighted to know that you totally enjoyed your stay, especially the location of hotel is found as the most convenient for whom like you love shopping, snacking or dining out in the late evening or even booking tours just pop out of door. Furthermore, your...

Singapore, Singapore
Reviewed 26 November 2016

We took extra bed for our stay in Ho Chi Minh. Room was ok except a bit too cramped for the 3 of us. Breakfast is good. Bellboys were helpful. Ask hotel to keep our passports as we were out most of the time and would not want to risk being pickpocket in a land where language is a barrier....

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Thank surinnah
Reviewed 21 November 2016 via mobile

Looking through the reviews on this hotel, I booked a room and expected a pleasant stay. I never expected that the room given to me would be one that had an abundance of wildlife (cockroaches and ants) along with malfunctioning electrical appliance. The air conditioner is clearly in bad condition if there is a need to wait for half an...

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Thank James3431
AGM_alagon, Manager at Alagon Western Hotel, responded to this review

Dear Mr James Thank you for sharing your feedback about your stay at Alagon Western Hotel, I am glad to learn that you enjoyed the hotel location, outside activities and the pleasant nightlife surrounding. Regarding to the unexpected events you experienced during your stay concerning insects and hotel facilities, please rest assured that we take seriously in pest control and...

Reviewed 5 November 2016

The lobby is the nicest part of the hotel by a mile. We stayed here for one night in a standard room (which we found had no windows). For a room with no windows this hotel needs to seriously consider upgrading the lights in the rooms. The lights were cold blue - and there were only 2 or 3 of...

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Helpful?
Thank Hayden R
AGM_alagon, Manager at Alagon Western Hotel, responded to this review

Dear Mr Hayden Thank you for taking time to share your recent stay experience at Alagon Western Hotel & Spa, glad to know that you had a good stay and enjoyed our location & lobby services. Regarding to the brightness in standard room, we are surely considered to improve it soon. We appreciate your opinions and also thank for bringing...

Reviewed 1 November 2016 via mobile

Nice and clean room with a great breakfast...hotel located near to shopping area, just get down to the street you will reach all the shopping stall. Also located in area with lots of muslim food restaurant.

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Helpful?
Thank Bard S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Breakfast included
  • Dry Cleaning
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Alagon Western Hotel is centrally located in the midst of Ho Chi Minh City, and within walking distance of major centres of commerce and entertainment. It takes only two-minute walking to Ben Thanh Market, more three minutes to Saigon Opera House, Saigon Notre Dame Cathedral Basilica, etc.., The hotel is the perfect place for business and leisure tour Hoang Hai Long: a place of great hospitality. You will be pleased with the state-of-the-art convenience, and the most wonderful services that Hoang Hai Long has to offer. "COME TO ALAGON WESTERN - COME TO THE PERFECTION". ... more   less 

Additional Information about Alagon Western Hotel

Address: 28-30 Nguyen An Ninh Street, Ben Thanh Ward, District 1, Ho Chi Minh City 70000, Vietnam (Formerly Hoang Hai Long 2 Hotel)
Region: Vietnam > Ho Chi Minh City
Price Range: $50 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alagon Western Hotel 3*
Number of rooms: 70
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Questions & Answers

Here's what travellers have asked, with answers from Alagon Western Hotel staff and other travellers.
4 questions
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Singapore, Singapore
over a year ago
miri sarawak

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Questions? Get answers from Alagon Western Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms which do not face main road are less noisy. Also, rooms higher up in building, are less affected by noise.”
 of 5 bubbles , 10 Jan 2017 | Read review
“Advice given for me to taken room with window”
 of 5 bubbles surinnah, 26 Nov 2016 | Read review
“for family, request room at lower level as they only have 1 lift....”
 of 5 bubbles martinimanaf, 31 Oct 2016 | Read review
“Ask for a room with a window ...”
 of 5 bubbles annr290, 11 Oct 2016 | Read review
“Please request room with window which is facing the street.”
 of 5 bubbles MizzE_77, 9 Aug 2016 | Read review
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