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Hotel Nikko Saigon

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Hotel Nikko Saigon
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3,019 Reviews from our TripAdvisor Community

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Showing 2,295: English reviews
Melbourne, Australia
Reviewed yesterday NEW

This is a great hotel, situated in the heart of Ho Chi Minh; It is a Japanese hotel; We stayed on the 16th Floor, which has 23 floors - overall. The rooms are excellent, and provide all facilities; Staff at the reception are courteous and helpful. The food during breakfast time had great variety.

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Helpful?
Thank siva1945
Gibraltar
Reviewed yesterday NEWvia mobile

This hotel in Ho Chi Minh offers very modern facilities with an excellent customer service. The staff is really responsive to any request and always do so with a smile. The breakfast offers an amazing choice. The rooms are very modern big and comfortable.

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Helpful?
Thank Gibmike
Helsinki. Finland
Reviewed yesterday NEW

You know when you get great service, everything just goes smoothly and your needs are taken care of intuitively. This is what is going on in the stylish Hotel Nikko Saigon. We stayed a couple of nights in a junior suite in the club floor. The check-in and check-out processes were uncomplicated and swift and the service in the club...

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Thank Mioluu
Kingston-upon-Hull, United Kingdom
Reviewed 2 days ago NEW

We stayed in Jan 17 & paid the upgrade to the VIP which gave us a room on the 22nd floor with great views and use of the 23rd floor lounge. The staff were excellent in particular the VIP lounge staff & a special mention for Vuthan (my spelling may be off), who was delightful. The VIP lounge had a...

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Thank Deltadavid
BS
Reviewed 4 days ago NEW

This is a new 5***** hotel in Ho Chi Minh City with Japanese style. Good location but on the service with room for improvement. It is also known for their Oktoberfest together with the German Business Association.

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Thank mba4u
Chester
Reviewed 5 days ago NEW

My wife and I stayed in this hotel for 3 nights during February. We chose the a premium club room, which included the 'VIP' package. Although the upgrade option of this is much more expensive than you would expect for HCM, this included VIP check in and check out, and use of the club lounge where you could enjoy breakfast,...

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Helpful?
Thank StumenJangs
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this review

Dear StumenJangs, We are very glad to learn you had a wonderful stay. Thank you for mentioning to stay at our Club Deluxe level. It is always a very good choice to experience various pampering benefits at our Club lounge. We are happy that you found it worth paying for. Our buffet breakfast at the 2nd level is a talk...

Northwich, United Kingdom
Reviewed 5 days ago NEWvia mobile

My husband and I stayed here for 3 nights in a Nikki Club Premium room, wow! We had a room on the 22nd floor overlooking the city and it was amazing! The room itself is light and airy, very comfortable bed and it was also quite open plan with a bath in the room! The service here is outstanding!! Every...

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Helpful?
Thank 68JulieB
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this review

Dear 68JulieB, It was a pleasure to serve you at Hotel Nikko Saigon Everything seems to be up to your expectations highlighting the amazing view from your room at the 22nd floor. We are very pleased to know our staff were kind and caring on your needs. Thank you for your constructive feedback for the number of sun beds at...

Denver, Colorado
Reviewed 5 days ago NEW

This hotel exceeded all of our expectations. Starting with a staff that can't be beat for welcoming hospitality and impeccable service. The concierge was our Absolute favorite and helped us with every step including a trip to the pharmacy that required some extra translating. The Lobby, Lounge, Room and Bathroom were Gorgeous with phenomenal detailing, style, taste and comfort. We...

Review collected in partnership with this hotel
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Helpful?
Thank Richelle A
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this review

Dear Richelle A, Thank you for your amazing review. We have shared with our team members your comments about welcoming hospitality and impeccable service. Our passionate colleagues are working hard every day to satisfy your needs and we are thrilled to learn you had an amazing stay. On the other hand, we regret to learn your unsatisfying experience in our...

Reviewed 6 days ago NEWvia mobile

We stayed at the VIP rooms (Floor 21-23) for two nights. Great service, breakfast was tasty, access to VIP lounge on the 23rd floor for breakfast and happy hour was very relaxing. All in all, good quality yet not too expensive. Highly recommend.

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Helpful?
Thank howeiwu
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this review

Dear howeiwu, Thank you for taking time to share your review. Indeed, our Nikko Club room was a great choice for your wonderful stay. We are very glad the pampering executive benefits at our Nikko Club Lounge brought a relaxing time during your stay. Your experience with Hotel Nikko Saigon will surely inspire our future guests. We hope to see...

Reviewed 6 days ago NEWvia mobile

We stayed two nights at Nikko Saigon executive room. The check in was very smooth at executive floor reception. The hotel provided us afternoon tea and cocktail snack for evening time. The food was very delicious and had a great choices.

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Helpful?
Thank Yoko M
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this review

Dear Yoko M, We are thankful for your short yet awesome review. We have shared your great comments with our team member as well as the images you uploaded. It would be our pleasure to serve you again and we hope to welcome you back soon. Sincerely, For and on behalf of the Management Executive Office Hotel Nikko Saigon

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Nikko Saigon is a 5 star luxury hotel with 388 rooms, suites and apartments. The guestrooms are spaciously appointed and specifically designed to enable guests to both concentrated work and undisturbed relaxation in the comfort of their own room - an oasis of calm in this busy city. Spa with treatment rooms. Outdoor swimming pool, modern gymnasium, Japanese restaurant, Chinese restaurant, Lobby lounge, International Buffet restaurant with all day dining and 24 hours room service. Nikko Club Lounge is located on 23rd floor, the highest level lounge where you can enjoy the spectacular view of the city. Complimentary shuttle service to and from Ho Chi Minh City center is provided. ... more   less 

Additional Information about Hotel Nikko Saigon

Address: 235 Nguyen Van Cu, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: $147 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Nikko Saigon 5*
Number of rooms: 388
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Ho Chi Minh City
#3 Business Hotel in Ho Chi Minh City
#4 Luxury Hotel in Ho Chi Minh City
#4 Family Hotel in Ho Chi Minh City
#4 Spa Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Nikko Saigon staff and other travellers.
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Barcelona, Spain
4 months ago
West Midlands
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a good view of the city”
 of 5 bubbles siva1945, 18 Feb 2017 | Read review
“Book a club level room, it's worth it!”
 of 5 bubbles Mioluu, 18 Feb 2017 | Read review
“Upgrade to VIP”
 of 5 bubbles Deltadavid, 17 Feb 2017 | Read review
“Upgrade to the Club rooms!”
 of 5 bubbles StumenJangs, 14 Feb 2017 | Read review
“It took a while to notice the "master" light switch, so lighting was a bit confusing at first.”
 of 5 bubbles , 14 Feb 2017 | Read review
5 of 5