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Eastin Grand Hotel Saigon

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736 Reviews from our TripAdvisor Community

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Showing 595: English reviews
London, United Kingdom
Reviewed 1 week ago

Stayed at this hotel for 6 night, the facilities, the staff and generally everything was excellent. Highly recommended - reasonably priced. The rooms are well presented and kept clear through out by the staff. Breakfast is also very good. Don't forget to use the gym and the swimming pool.

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Helpful?
Thank Asgher S
Perth, Australia
Reviewed 3 weeks ago via mobile

I stayed in the Grand Eastin for 2 nights. Upon arrival, check-in was swift and staff friendly. We were promptly escorted to our room with our bags. The room was lovely. There were 2 bottles of water complementary and we were assured that a quick call to housekeeping would provide us with more. We did call them on the second...

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Helpful?
1Thank Manda2053
EastinGrandSaigon, General Manager at Eastin Grand Hotel Saigon, responded to this review

Thank you very much for your review. I am delighted to know how much you enjoyed so many of the stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them. Many thanks again, we look forward to welcoming...

manchester
Reviewed 4 weeks ago via mobile

Stayed recently as part of a tour done through ho Ann express. The hotel it's self is ok,breakfast reasonable ,rooms and pool just acceptable what the problem is the hotels location. It's close to the airport a good 20 minutes from the city centre in a cab,beware unlicensed taxis ,vinasun are ok about £3 one way, traffic is terrible and...

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Helpful?
1Thank kevireson
EastinGrandSaigon, General Manager at Eastin Grand Hotel Saigon, responded to this review

Thank you very much for your review. We will share your feedback with our team and make improvements in the future. We look forward to welcoming you back very soon when your travels bring you to this lively city. Markus Schneider - General Manager, Eastin Grand Hotel Saigon

shanghai
Reviewed 5 weeks ago via mobile

First the positives: The bed was extremely comfortable and the room clean. Bell service was also very nice. My room had a nice view. Check in was quick and everyone was polite. Now the negatives: It is far away from the city center although close to the airport. The concierge didn't seem to understand English very well. She couldn't even...

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1Thank scott1153
Quezon City, Philippines
Reviewed 3 November 2016 via mobile

Check in 31st October, 1 night I arrive with taxi because of our luggage and my boyfriend arrive with motorbike and ask the bellman where to park but then the way the bellman directs the parking was like my boyfriend need to go somewhere far out of the hotel to park, he ask to another staff and directed to the...

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Helpful?
1Thank Jubanny
EastinGrandSaigon, General Manager at Eastin Grand Hotel Saigon, responded to this review

We are delighted to know that you had a nice experience during your stay here & your sharing will help us alot in providing comments for potential guests. We are looking forward to your next satisfactory stay with us soon. Kind regards, Markus Schneider - General Manager, Eastin Grand Hotel Saigon

Cape Town, South Africa
Reviewed 31 October 2016 via mobile

The Eastin Grand Hotel was perfectly positioned for the business I needed to conduct in Ho Chi Minh. The room was big and luxurious. Hotel has a gym and swimming pool which is always good. Food was excellent and I was particularly impressed with the general service of all staff. I experienced absolutely no problems checking in or out. Early...

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Helpful?
1Thank OrbisMinistries
EastinGrandSaigon, General Manager at Eastin Grand Hotel Saigon, responded to this review

Thank you very much for your review. We are glad that you had a comfortable stay with us. I am delighted to know how much you enjoyed so many of the stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind...

london
Reviewed 20 October 2016 via mobile

I been in this hotel 4 times Good clean hotel, bed is very comfortable Food is good, location is good Nice bar and a lot of airline cabin crew some of them looking for fun😜 Staff is friendly although some times English is a problem Generally good hotel

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Thank ttano
EastinGrandSaigon, General Manager at Eastin Grand Hotel Saigon, responded to this review

We are delighted to know that you had a nice experience during your stay here & you really enjoyed swimming in our outside pool. We are looking forward to your next satisfactory stay with us soon. Kind regards, Markus Schneider - General Manager, Eastin Grand Hotel Saigon

Peterborough, United Kingdom
Reviewed 19 October 2016

I stayed here on business at the beginning of Sept for 2 weeks. Great hotel and amenities with a pool and gym which I made use of. There was a casino and various restaurants but I mostly had room service and ate out. The rooms are nice and spacious with big comfy beds, the lighting system in the room is...

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Helpful?
Thank Rachel H
EastinGrandSaigon, General Manager at Eastin Grand Hotel Saigon, responded to this review

Thank you very much for your review. I am delighted to know how much you enjoyed so many of the stay experience, especially the service we delivered. We are delighted to know that you had a nice experience during your stay here & your nice comments. This will us in potential guests who are searching for a 5-star hotel when...

Madison, Alabama
Reviewed 17 October 2016 via mobile

Arrived at HCM City airport at 2200. Taxi service was fast and checkin was very efficient. We were upgraded to superior rooms that are clean, quiet, and very comfortable. The hotel staff was most helpful arranging a tour of HCM city the following day. Checkout and airport transportation were equally efficient and helpful. I have stayed at the Eastin many...

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Helpful?
Thank wilco88
EastinGrandSaigon, General Manager at Eastin Grand Hotel Saigon, responded to this review

We are delighted to know that you had a nice experience during your stay here & your nice comments. This will us in potential guests who are searching for a 5-star hotel when visiting Vietnam. We are looking forward to your next satisfactory stay with us soon. Kind regards, Markus Schneider - General Manager, Eastin Grand Hotel Saigon

Doha, Qatar
Reviewed 17 October 2016

Upon first visit the hotel was average, nothing special but nothing horrible...until, I bought dresses from the hotel shop. I got them to my room after being bagged and could smell petro, I thought it might be the bags they were in, but no, the clothes smelled like they had been dipped in gasoline. Once removed from the bag, it...

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1Thank noavail
EastinGrandSaigon, General Manager at Eastin Grand Hotel Saigon, responded to this review

Thank you for sharing your experience during your stay with us. I was very concerned that your recent stay experience has been not a perfect one due to issue with shopping. Our front office team tried to assist you to remove the gasoline scent by using the fan. Unfortunately, our laundry team is not on duty at mid-night (Laundry shop...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
A focal point of the bustling Phu Nhuan District, the Eastin Grand Hotel Saigon is a 10-minute drive from Tan Son Nhat International Airport, 20 minutes from city centre. Combining five-star luxury with Vietnamese hospitality, we make it our business to anticipate your every need, whatever the reason for your visit. ... more   less 

Additional Information about Eastin Grand Hotel Saigon

Address: 253 Nguyen Van Troi Street, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: $103 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eastin Grand Hotel Saigon 5*
Number of rooms: 268
Reservation Options:
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Also Known As:
mövenpick Ho Chi Minh City
Omni Ho Chi Minh City
Hotel Style:
#4 Casino Hotel in Ho Chi Minh City
#11 Business Hotel in Ho Chi Minh City
#24 Romantic Hotel in Ho Chi Minh City
#27 Luxury Hotel in Ho Chi Minh City
#36 Family Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Eastin Grand Hotel Saigon staff and other travellers.
12 questions
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Questions? Get answers from Eastin Grand Hotel Saigon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suite is the best but so is the delux room.”
 of 5 bubbles AsgherS, 30 Nov 2016 | Read review
“rooms are large and very comfortable. The beds are sensational”
 of 5 bubbles Q2728LPalexs, 18 Sep 2016 | Read review
“Our room was lovely.”
 of 5 bubbles , 15 Sep 2016 | Read review
“It was very quiet in our room on the 5th floor, even though there is a lot of traffic below.”
 of 5 bubbles robyno600, 9 Sep 2016 | Read review
“looked over side street, and there was construction going on next door but we hardly heard it.”
 of 5 bubbles acford, 24 Jul 2016 | Read review
5 of 5
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