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Eastin Grand Hotel Saigon

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736 Reviews from our TripAdvisor Community

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There are newer reviews for Eastin Grand Hotel Saigon
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Showing 595: English reviews
Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2016 via mobile

The hotel is great from service by the staff to the hotel room itself. Extremely comfortable and pleasant to stay in. The only disadvantage is that it is neither near the airport nor the shopping area. This could be easily corrected by the available taxis at the hotel lobby. Breakfast was great with a fair ranger of selection.

Helpful?
Thank Chia R
EastinGrandSaigon, General Manager at Eastin Grand Hotel Saigon, responded to this review

We are delighted to know that like our product and service during your stay. It is important to us that our guests enjoy their stay, and we are glad to know we met your expectations.. We are looking forward to your next satisfactory stay with us soon. Kind regards, Markus Schneider - General Manager, Eastin Grand Hotel Saigon More 

London, United Kingdom
Level Contributor
191 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 16 October 2016

Very impressed with this hotel. Rooms are a good size, with a desk and plenty of universal sockets and very clean. The bathroom/shower is very well appointed and modern. The whole hotel is bright and modern and staff are cheerful and helpful. Breakfast was very impressive with a great choice of dishes to choose from and freshly prepared items like... More 

Helpful?
Thank Traveler168London
EastinGrandSaigon, General Manager at Eastin Grand Hotel Saigon, responded to this review

Thank you very much for your review. We are glad that you had a comfortable stay with us. I am delighted to know how much you enjoyed so many of the stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind... More 

Kuala Lumpur, Malaysia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 October 2016

The hotel is located mid-way between the airport and city center - about 10-15 minutes to the city center on a good traffic day. It worked out fine for us as we got to check-in and freshen up before making our way into the city. Room is big and spacious and beds are comfortable. The hotel has good restaurants and... More 

Helpful?
Thank CHANWONG
EastinGrandSaigon, General Manager at Eastin Grand Hotel Saigon, responded to this review

We are delighted to know that you recognized our service level & had a really nice experience during your stay here. It is important to us that our guests enjoy their stay, and we are glad to know we met your expectations.. We are looking forward to your next satisfactory stay with us soon. Kind regards, Markus Schneider - General... More 

Wellington, New Zealand
Level Contributor
70 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 9 October 2016

This was our first arrival into Vietnam and Cambodia and the hotel was extremely good, big rooms, excellent location, lovely pool to escape the barrage of motorcycles and first attempts to get used to crossing the road, service for all staff was good

Helpful?
Thank moreauwellington
EastinGrandSaigon, General Manager at Eastin Grand Hotel Saigon, responded to this review

We are delighted to know that you had a nice experience during your stay here & you really enjoyed swimming in our outside pool. We are looking forward to your next satisfactory stay with us soon. Kind regards, Markus Schneider - General Manager, Eastin Grand Hotel Saigon More 

Mount Maunganui, New Zealand
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 October 2016

Close to airport where we were picked up from as arranged. Modern, clean hotel with good restaurants, great buffet breakfast plus pool. Rooms very comfortable. A bit distant from city centre but taxis are cheap and readily available. Very friendly and helpful staff. Would fully recommend.

Helpful?
Thank Mike S
EastinGrandSaigon, General Manager at Eastin Grand Hotel Saigon, responded to this review

We are delighted to know that you recognized our service level & had a really nice experience during your stay here. It is important to us that our guests enjoy their stay, and we are glad to know we met your expectations.. We are looking forward to your next satisfactory stay with us soon. Kind regards, Markus Schneider - General... More 

Ho Chi Minh
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 September 2016 via mobile

We are a couple with a baby. We arrived in the evening after a long flight and the person at check-in asked us a marriage certificate. I had to talk with a manager to finally get a room. Huge stress on arrival, unacceptable for this class of hotel. I use to go to this hotel because it is close of... More 

Helpful?
2 Thank Dartignon
EastinGrandSaigon, General Manager at Eastin Grand Hotel Saigon, responded to this review

Thank you for sharing your experience during your time with us. I must offer my heartfelt apologies that your recent stay was not a perfect one due to the issue of the marriage certificate. Please understand that this is a requirement under Vietnamese law which the hotel is obliged to follow. Again, please accept my apologies for the shortfalls you... More 

Tauranga, New Zealand
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 September 2016 via mobile

Cannot fault the service. We were met at the airport and taken to the hotel. Room was good size and comfortable. The evening drinks and canapés were appreciated and even struck it lucky to see a Vietnamese wedding being held there. Also when we left we were given a ride into the city. Service was excellent and friendly staff. A... More 

Helpful?
Thank 8carolah
EastinGrandSaigon, General Manager at Eastin Grand Hotel Saigon, responded to this review

We are delighted to know that you had a nice experience during your stay here & you really enjoyed swimming in our outside pool. We are looking forward to your next stay with us soon. Kind regards, Markus Schneider - General Manager, Eastin Grand Hotel Saigon More 

Port Hedland, Australia
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 25 September 2016 via mobile

Our room was clean, well maintained and quiet. Staff are very friendly and helpful, restaurant and food were amazing and club facilities couldn't be outdone. We only had 2 nights in Ho Chi Minh but the Eastin Grand Hotel was a wonderful base.

Helpful?
Thank ValAhearn
EastinGrandSaigon, General Manager at Eastin Grand Hotel Saigon, responded to this review

We are delighted to know that you had a nice experience during your stay here. It is important to us that our guests enjoy their stay, and we are glad to know we met your expectations.. We are looking forward to your next satisfactory stay with us soon. Kind regards, Markus Schneider - General Manager, Eastin Grand Hotel Saigon More 

Kuala Lumpur, Malaysia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 September 2016

Hotel very close to airport . Free shuttle into city . Very clean and staff eager to assist. The breakfast was wonderful and great variety of food catering to every need. The pool area is wonderful with the most comfortable sun lounges I have ever experienced in a hotel

Helpful?
Thank maxwell2015
EastinGrandSaigon, General Manager at Eastin Grand Hotel Saigon, responded to this review

We are delighted to know that you had a nice experience during your stay here. It is important to us that our guests enjoy their stay, and we are glad to know we met your expectations.. We are looking forward to your next satisfactory stay with us soon. Kind regards, Markus Schneider - General Manager, Eastin Grand Hotel Saigon More 

Montreal
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 18 September 2016 via mobile

Everything from porters to check in to front desk, room cleanliness and room service were excellent at this hotel. The restaurant food the gym and so on.. The location couldn't be better, close to the airport yet a short drive away to town. A short walk around I found many local restaurants with delicious eateries. I'm surprised at the disgruntled... More 

Helpful?
1 Thank Richard-hm-Lina
EastinGrandSaigon, General Manager at Eastin Grand Hotel Saigon, responded to this review

We are delighted to know that you recognized our service level & had a really nice experience during your stay here. It is important to us that our guests enjoy their stay, and we are glad to know we met your expectations.. We are looking forward to your next satisfactory stay with us soon. Kind regards, Markus Schneider - General... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
A focal point of the bustling Phu Nhuan District, the Eastin Grand Hotel Saigon is a 10-minute drive from Tan Son Nhat International Airport, 20 minutes from city centre. Combining five-star luxury with Vietnamese hospitality, we make it our business to anticipate your every need, whatever the reason for your visit. ... more   less 

Additional Information about Eastin Grand Hotel Saigon

Address: 253 Nguyen Van Troi Street, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: $104 - $533 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eastin Grand Hotel Saigon 5*
Number of rooms: 268
Reservation Options:
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Also Known As:
mövenpick Ho Chi Minh City
Omni Ho Chi Minh City
Hotel Style:
#4 Casino Hotel in Ho Chi Minh City
#11 Business Hotel in Ho Chi Minh City
#24 Romantic Hotel in Ho Chi Minh City
#27 Luxury Hotel in Ho Chi Minh City
#36 Family Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Eastin Grand Hotel Saigon staff and other travellers.
12 questions
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Questions? Get answers from Eastin Grand Hotel Saigon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suite is the best but so is the delux room.”
 of 5 bubbles AsgherS, 30 Nov 2016 | Read review
“rooms are large and very comfortable. The beds are sensational”
 of 5 bubbles Q2728LPalexs, 18 Sep 2016 | Read review
“Our room was lovely.”
 of 5 bubbles , 15 Sep 2016 | Read review
“It was very quiet in our room on the 5th floor, even though there is a lot of traffic below.”
 of 5 bubbles robyno600, 9 Sep 2016 | Read review
“looked over side street, and there was construction going on next door but we hardly heard it.”
 of 5 bubbles acford, 24 Jul 2016 | Read review
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