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Eastin Grand Hotel Saigon

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Eastin Grand Hotel Saigon
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762 Reviews from our TripAdvisor Community

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Showing 616: English reviews
Garching an der Alz, Germany
Reviewed 9 February 2015

we stay in the Hotel for a one Day, after a long trip from Germany. The staff was very friendly and the checkin in a short time. The room was beautyful and very great. Unfortunately, we only stay one night at the hotel. The breakfast was great and everything you can imagine it. We can only recommend this hotel. Thanks...

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Helpful?
1Thank robert k
MovenpickSaigon, Giám đốc quan hệ công chúng at Eastin Grand Hotel Saigon, responded to this review

Dear Robert K, Thank you so much for your valuable feedbacks. We are delighted to receive your 5 star review. We are thrilled to know that you enjoyed your stay with us, we are indeed very proud of our location for business travellers and our foods always bring to our guest a delightful service. Thank you once again and we...

Hong Kong, China
Reviewed 31 January 2015

Hotel decoration is trendy. Deluxe Room is quite good but ipod docking station was out of service. Buffet breakfast have many choices. Location is next to airport but far away from centre of HCM City.

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Helpful?
7Thank V L
MovenpickSaigon, Giám đốc quan hệ công chúng at Eastin Grand Hotel Saigon, responded to this review

Dear V L, Thank you for your time sharing your review for Moevenpick Hotel Saigon. We are pleased to know that you enjoyed your stay with us overall and we will always try better to deliver excellent service quality. Your feedbacks are also shared among my team and rest ensure that the equipment in our rooms will be checked on...

Wake Forest, North Carolina
Reviewed 28 January 2015

First time in HCMC for business and I stayed at the Moevenpick Hotel Saigon. Very convenient to the airport, a little distance from district one but a short cab ride (I walked) to get there. I ate at three different cuisine restaurants right there in the hotel. All traditional Japanese, Chinese, and Vietnamese. The rooms were nice, the staff outstanding,...

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Helpful?
2Thank Andy G
MovenpickSaigon, Giám đốc quan hệ công chúng at Eastin Grand Hotel Saigon, responded to this review

Dear Andy G, Thank you so much for your valuable feedbacks. We are thrilled to receive your 5 star review. We are indeed a Business Hotel that provides to our guests good facilities and enjoyable for each and every of their stay. Your words of praise are a meaningful encouragement for us to always try better to deliver excellent service...

Reviewed 25 January 2015 via mobile

Well serviced establishment- good service throughout/Room neat and clean. Breakfast very good - diverse array of food. Pool lovely - however lacked atmosphere- no music and very few staff to order drinks etc. location not good for family as too far away from the centre - nothing you could easily walk to. However would be good forms business traveler.

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Helpful?
3Thank Robyn A
MovenpickSaigon, Giám đốc quan hệ công chúng at Eastin Grand Hotel Saigon, responded to this review

Dear Robyn A, Thank you for your time to share your review with Moevenpick Hotel Saigon. We are pleased to know that you enjoyed your stay with us overall. Your comments are taken into account and we will definitively improve our service to show the best to our guest. We look forward to welcoming you back to the hotel and...

amsterdam
Reviewed 17 January 2015

The Moevenpick Hotel is located between the international airport and the center of Saigon. We chose to use the limousine service that the hotel offers. I always find it convenient if you at an airport not have to search for a taxi and are sure that you will be driven to the hotel as soon as possible. Also worked at...

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4Thank wwesterhuis
MovenpickSaigon, Giám đốc quan hệ công chúng at Eastin Grand Hotel Saigon, responded to this review

Dear wwesterhuis, Thank you so much for your extended feedbacks. We are pleased to read that you enjoyed your stay with us, especially nearly all of our department has been mentioned, your meaningful encouragement for us is strengthening our goal to deliver excellent service quality. Your feedback is passed to the team and this has certainly motivate the team to...

Ko Pha Ngan, Thailand
Reviewed 14 January 2015 via mobile

Arrived at late and checked in and got the info that the pool opening at 07.00 (the pool was the reason that we booked this hotel) but at the pool there was a sign that say: swimmingpool closed 3days, after calling the frontdesk and asked,they just say that its opening at 07.00 , dont think they know its closed. After...

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Helpful?
1Thank Stefan C
MovenpickSaigon, Giám đốc quan hệ công chúng at Eastin Grand Hotel Saigon, responded to this review

Dear TreKronorBar, Thank you for choosing Mövenpick Hotel Saigon for your stay in Ho Chi Minh City and for sharing your comments with us. Our apology for being miscommunication for your trip and we have improved within ourselves to change this. We have conducted training courses "Customer service" where "Communication skill" is a crucial part for all employees. We hope...

Ningbo, China
Reviewed 6 January 2015

We stayed in this hotel for our last three nights in Ho Chi Minh and it was an excellent choice. The service was truly 5 star experience. The staff were all so helpful and everyone made you feel so welcome. We ate several times from the cafe and the food was delicious. It was a few minutes taxi ride into...

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Helpful?
2Thank MJCR2014
MovenpickSaigon, Giám đốc quan hệ công chúng at Eastin Grand Hotel Saigon, responded to this review

Dear MJCR2014, Thank you so much for your valuable feedbacks. We are delighted to receive your 5 star review. We are more than happy to know that you enjoyed your stay with us, we are indeed very proud of our location for travelling and foods which always strive to bring to our guest the best service. Your feedbacks is also...

Pulau Penang, Malaysia
Reviewed 6 January 2015

the hotel is somewhat out of the city, app $ 3.50 taxi meter fare, on the air port road. facility is well managed and maintained. rooms are size-wise standard plus and equiped with all necesseties. bath room spacious with rain shower and ALL anemities you can think of. best value is the enormous breakfast buffet; you name it and they...

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2Thank jolijdam
MovenpickSaigon, Giám đốc quan hệ công chúng at Eastin Grand Hotel Saigon, responded to this review

Dear jolijdam, Thank you for choosing Mövenpick Hotel Saigon for your stay in Ho Chi Minh City and for sharing your comments with us. We are pleased to read that you enjoyed your stay at the hotel, and your words of praise are a meaningful encouragement for us to always try better to deliver excellent service quality. Thank you once...

Kuala Lumpur, Malaysia
Reviewed 5 January 2015

My first time in Vietnam and HCMC. The value is unbeatable. But I was a bit put off upon check in, the door men and bell boys were more than willing but I didn't get that welcoming feel from the check in counters, very little smiles and etc. The breakfast selection was not too bad. And the rooms were not...

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Helpful?
2Thank Izzy-McRat
MovenpickSaigon, Giám đốc quan hệ công chúng at Eastin Grand Hotel Saigon, responded to this review

Dear Izzy-McRat, Thank you for choosing Mövenpick Hotel Saigon for your stay in Ho Chi Minh City. We are pleased to read that you enjoyed your stay with us overall. There is no better feeling for us as a hotelier to read a review like yours. We would definitively focus on training our staff to deliver continously better customer service....

Reviewed 4 January 2015

This was my 1st time in Ho Chi Minh as well as first stay at a Moevenpick hotel. The value for price is par excellent at this hotel! Had a bad experience in so called District 1 hotel where I paid $90+ night booking it at airport travel agent ,it was horrible checked out after 1st night, got a refund...

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Helpful?
3Thank Shan S
MovenpickSaigon, Giám đốc quan hệ công chúng at Eastin Grand Hotel Saigon, responded to this review

Dear Shan S, Thank you for choosing Mövenpick Hotel Saigon for your stay in Ho Chi Minh City and for sharing your comments with us. We are thrilled to read your comments, your words of praise are a meaningful encouragement for us to always strive better to deliver excellent service quality. Thank you once again and I hope to welcome...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A focal point of the bustling Phu Nhuan District, the Eastin Grand Hotel Saigon is a 10-minute drive from Tan Son Nhat International Airport, 20 minutes from city centre. Combining five-star luxury with Vietnamese hospitality, we make it our business to anticipate your every need, whatever the reason for your visit. ... more   less 

Additional Information about Eastin Grand Hotel Saigon

Address: 253 Nguyen Van Troi Street, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: $104 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eastin Grand Hotel Saigon 5*
Number of rooms: 268
Reservation Options:
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Also Known As:
mövenpick Ho Chi Minh City
Omni Ho Chi Minh City
Hotel Style:
#5 Casino Hotel in Ho Chi Minh City
#11 Business Hotel in Ho Chi Minh City
#24 Romantic Hotel in Ho Chi Minh City
#34 Luxury Hotel in Ho Chi Minh City
#36 Family Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Eastin Grand Hotel Saigon staff and other travellers.
13 questions
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Vancouver, Canada
Memphis, Tennessee
8 months ago
6 months ago

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Questions? Get answers from Eastin Grand Hotel Saigon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor (as always)”
 of 5 bubbles Fridag, 14 Jan 2017 | Read review
“Rooms 551 and 553 are facing a wall therefore avoid it if you want a view.”
 of 5 bubbles catpatg, 7 Jan 2017 | Read review
“The suite is the best but so is the delux room.”
 of 5 bubbles AsgherS, 30 Nov 2016 | Read review
“rooms are large and very comfortable. The beds are sensational”
 of 5 bubbles Q2728LPalexs, 18 Sep 2016 | Read review
“Our room was lovely.”
 of 5 bubbles , 15 Sep 2016 | Read review
5 of 5