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Sheraton Saigon Hotel & Towers

Expedia.comUS$147*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Saigon Hotel & Towers
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1,988 Reviews from our TripAdvisor Community

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Showing 1,528: English reviews
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Singapore, Singapore
Reviewed yesterday NEW

The location of the hotel is very convenient. It is 2 mins walk to the Opera house, 5 mins walk to The Cathedral, 10 mins walk to Ban That market and other shops/places from the hotel. It’s about 10mins walk to the Street Food Market, which serves varieties of dishes at affordable prices. Mind you of the weather, as it...

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Helpful?
Thank SororityLife
Ho Chi Minh City, Vietnam
Reviewed 3 days ago NEW

Went to have a birthday dinner there and got a surprised birthday song from staff. They were genuinely caring and attentive. A very memorable birthday! Thanks for your kind service. I will definitely recommend friends to have dinner at Sheraton.

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Helpful?
Thank Anothergreatplace
Sheraton Saigon H, General Manager at Sheraton Saigon Hotel & Towers, responded to this review

Dear Anothergreatplace, Happy belated birthday! It’s our pleasure to serve you here on your special day. We are very happy to learn that you had a memorable birthday dinner and enjoyable time at our hotel. Thank you for your kind recommendations and we all hope to welcome you and your friends back in not so far future. Warmest regards, Scott...

Reviewed 3 days ago NEWvia mobile

Stayed for two nights on the 16th floor...nice room, clean and comfortable...but the seeming design intent of trying to look older European style left the rooms and corridors feeling dated, but the lobby very modern...a strange combination Be aware 'City view' rooms have a great view, but there seems a lot of night noise from nearby live music and karaoke...

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Helpful?
Thank Gary C
Sheraton Saigon H, General Manager at Sheraton Saigon Hotel & Towers, responded to this review

Dear Gary C, Many thanks for staying with us and sharing your valuable feedback. We are glad that you were able to take the advantage of our central location and enjoyed our cozy room. Your feedback regarding the noise from the street has been taken into account to review and improve in the future. Good news is we will commence...

Chicago, Illinois
Reviewed 3 days ago NEWvia mobile

I have been a regular at the Sheraton Saigon since last October and from the moment I stepped in to check in, I was greeted with stringent and regimental service. MOST of the management team as far as I'm concerned is less than hospitable with the exception of 2 locals who understand the concept of Asian hospitality but unfortunately are...

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Helpful?
Thank philbhojwa
Sheraton Saigon H, General Manager at Sheraton Saigon Hotel & Towers, responded to this review

Dear Philbhojwa, From the outset, as a valued SPG member and a regular guest of our hotel, I am disappointed to know that we failed to meet your expectations. Whilst we strive to deliver operational excellence, I am disappointed that on this occasion. I appreciate the time you took during your stay to meet with me personally to discuss the...

Long Beach, California
Reviewed 6 days ago NEWvia mobile

Did not enjoy my stay here and will not return. I arrived at 11:30 pm and supposedly received an upgrade with my spg membership. The room was big but no perks. I could hear loud thumping music until about 3am. I don't know if there was a club nearby or if it was from one of the other rooms. Bathroom-...

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Helpful?
Thank orange_crush6
Sheraton Saigon H, General Manager at Sheraton Saigon Hotel & Towers, responded to this review

Dear orange_crush6, Thank you for the time you took to leave your review on Tripadvisor. As a valued SPG Member, it concerns us greatly that you left our shores with a negative impression of our hotel. Whilst we strive to deliver operational excellence, I am disappointed if on this occasion, we failed to meet your expectations and for that, I...

POOLE
Reviewed 1 week ago

This was the last stop on a very special celebration holiday. My wife and I spent 4 nights at this hotel and we were not disappointed. Having stayed here in the past we were looking forward to seeing what had changed thankfull all the changes were for the better. The hotel staff are very well motivated and always willing to...

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Helpful?
1Thank BobrPoole
Sheraton Saigon H, General Manager at Sheraton Saigon Hotel & Towers, responded to this review

Dear BobePoole, Thank you for staying with us and letting us be a part in your special celebration. We are very happy to know that you and your wife have enjoyed our services and the breakfast at Saigon Café Restaurant. Your kind words have been delivered to all of our teams who always strive to bring our guests outstanding experiences....

Lee's Summit, Missouri
Reviewed 1 week ago

I've stayed here several times over the past 4 years. Very nice hotel in a pretty convenient spot. Rooms in the "normal" part of the hotel are very nice. Rooms in the "fancy upgraded part" are very very nice. Great breakfast buffet with food from every continent and their bacon is prepared like in the US. Staff seems pretty accommodating...

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Helpful?
Thank jwiley963
Sheraton Saigon H, General Manager at Sheraton Saigon Hotel & Towers, responded to this review

Dear jwiley963, It’s very kind of you to take time leaving us your nice review. We are glad that you have enjoyed our room and the breakfast buffet at Saigon Café Restaurant. Your kind words have been shared with our associates who have worked tirelessly to keep bringing to our guests excellent experiences. About the internet fee, just a quick...

Hong Kong
Reviewed 1 week ago via mobile

We had a beautiful stay at the Sheraton Saigon with family. On arrival we were given a free upgrade and were looked after like VIPs. The food and cocktails at the Sheraton were exceptional and nothing was to much trouble for the staff. The hotel location is right amongst some great restaurants and bars. We can't wait to return.

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Helpful?
Thank AussieinHongkers
Sheraton Saigon H, General Manager at Sheraton Saigon Hotel & Towers, responded to this review

Dear AussieinHongkers, We are very happy to hear that your stay with us was enjoyable. Your kind words were delivered to all of our teams. Having nice feedback like yours is our motivation to keep bringing our guests outstanding services. Thank you for staying with us, we hope to welcome you and your family back at Sheraton Saigon very soon....

Bedford, United Kingdom
Reviewed 1 week ago

Exceptional hotel, great facilities, great staff, great breakfast, top omelette chef! Beautifully appointed bedrooms and bathrooms, nothing left to chance, great views of an amazing city. Lifts a bit slow but nothing to cry about!

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Helpful?
Thank stevemanning2
Sheraton Saigon H, General Manager at Sheraton Saigon Hotel & Towers, responded to this review

Dear stevemanning2, Thank you very much for staying with us and sharing your kind words. Your compliments made our day. We are delighted to learn that your stay with us was comfortable and you enjoyed our room and services. We look forward to your next visit soon. With warm regards, Scott Hodgetts General Manager

Sydney, Australia
Reviewed 1 week ago

The staff and amenities never cease to surprise me and each visit goes from good to great. Great service in the Executive lounge. Thank you Tan Bien and Chef Tien Tran and all the check in staff, the attendants at the pool and the awesome service by a supremely dedicated group in the restaurant who were amazing. Thanks you all

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Helpful?
1Thank ForeverYoung007
Sheraton Saigon H, General Manager at Sheraton Saigon Hotel & Towers, responded to this review

Dear ForeverYoung007, Thank you very much for staying with us and letting us know you had an enjoyable time at Sheraton Saigon. Your kind words made our day. We are glad to hear that you love our Executive Lounge. Your compliments have been delivered to all our associates, specially Mr Tan Bien and Chef Tien Tran. We all hope to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Lounge
The Lounge
Cuisines: Bar, Cafe, European, Pub, Vietnamese
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Ho Chi Minh City’s vibrant business and entertainment district on the famous Dong Khoi street. Just a short walk from celebrated sites, including the Opera House, Ben Thanh Market, and Reunification Palace, we also offer easy access to our pool, fitness center, luxury restaurants and corporate offices. Stay and relax in one of 485 stylishly appointed rooms or suites featuring Sheraton Signature Sleep Experience and enjoy views overlooking Ho Chi Minh city or the Saigon River. ... more   less 

Additional Information about Sheraton Saigon Hotel & Towers

Address: 88 Dong Khoi Street | District 1, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: $172 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Saigon Hotel & Towers 5*
Number of rooms: 485
Reservation Options:
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Also Known As:
Sheraton Saigon Hotel And Towers
Sheraton Ho Chi Minh City
Ho Chi Minh City Sheraton
Hotel Style:
#2 Casino Hotel in Ho Chi Minh City
#11 Romantic Hotel in Ho Chi Minh City
#14 Business Hotel in Ho Chi Minh City
#15 Family Hotel in Ho Chi Minh City
#16 Spa Hotel in Ho Chi Minh City
#21 Luxury Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Saigon Hotel & Towers staff and other travellers.
17 questions
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Questions? Get answers from Sheraton Saigon Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive rooms are very worthwhile”
BobrPoole, 17 May 2017 | Read review
“I prefer a higher floor overlooking the pool and the amazing high buildimngs that lite up at night”
ForeverYoung007, 16 May 2017 | Read review
“Higher floors have a better view.”
Shail131276, 11 May 2017 | Read review
“high floor level 24 - tower section”
Airbus1979, 27 Apr 2017 | Read review
“Tower Floor”
jeffv468, 26 Apr 2017 | Read review
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