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Caravelle Saigon

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2,597 Reviews from our TripAdvisor Community

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Showing 2,161: English reviews
Surfers Paradise, Australia
Reviewed 22 February 2015

Great location with excellent service. The staff cannot do enough to assist and the food is also really good. The breakfast is excellent and the coffee sensational. When you go out of the hotel, make sure you get a ticket from the concierge with the taxi number on it. I stupidly gave the driver too much money and he took...

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Helpful?
5Thank Barb4217
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Barb4217, Thank you for your lovely feedback on your stay this month and recognizing so many positive aspects of your experience including our great location, breakfast and overall service experience. We agree Saigon Saigon Bar is a great place to visit and capture the panoramic views of this amazing city! I’m also happy to hear that our concierge was...

Princeton, New Jersey
Reviewed 22 February 2015

The caravelle Is centrally located ,with a beautiful view of the river on one side and the Norte dame on the other side. The rooms are clean,comfortable and big. The beds are very comfortable. The housekeeping are very helpful and attentive to your needs. The buffet break fast was very good - a variety of food, especially the variety of...

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4Thank sucy10
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear sucy10, Thank you for the positive recap of your recent stay with us. We are glad you enjoyed the Caravelle experience and so many aspects of your visit to Ho Chi Minh City. We were concerned to learn of your comments regarding the service staff as this is an area we usually receive positive feedback, however I appreciate you...

Atlanta, Georgia
Reviewed 21 February 2015

My husband and I recently stayed here. The location was very central and was easy to get to other places we wanted to see. The staff was very friendly. The food and drinks were great. The Kara Spa was amazing. Our room was very nice and we had a great view of the river and city. We would definitely stay...

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3Thank EricaG524
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear EricaG524, Wow! What amazing feedback you have provided us with! Thank you for taking the time to share all of the positive details of your stay last month. I truly enjoyed reading your review. We look forward to welcoming you back to the Caravelle Saigon very soon! Kind regards Bryce Seator Director of Rooms

GZ
Reviewed 20 February 2015

The Caravelle Saigon has been around HCMC for a long time, being the first or one for the first 5 star hotels since Vietnam opened up again. I've stayed at this hotel several years back and was excited to be there again. The ground floor & lobby area have been renovated since my last visit and the check in and...

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Helpful?
Thank gzbike
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear gzbike, Thank you for your note and recognizing our ideal location and excellent staff service. We are sorry that you found our guest rooms not up to standard. The hotel will commence a refreshment program in the upcoming months which will include a complete upgrade of our guest rooms including a full modernization of our bathrooms. We appreciate you...

Brisbane, Australia
Reviewed 19 February 2015

A very elegant Hotel in a great position. The breakfast is fantastic - wonderful selection, especially the fruit. I also attended the Kara Beauty Spa and had excellent service all managed in a five star manner and organised by Vy, the Manager. A special Thank You to her and the well trained beauty staff. What a great way to spend...

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Thank Gypsy1952
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Gypsy1952, Thank you for the review and recognizing so many positive aspects of your stay. It was a true pleasure to read your kind comments about our staff as we place the utmost importance on our guests ‘satisfaction, we continuously strive to improve our products and services to provide the best guest experience possible. I will pass your compliments...

Welwyn Garden City, United Kingdom
Reviewed 18 February 2015

This beautiful hotel is central and perfectly located to explore Ho Chi Min. The service is excellent if on occasion overly attentive. Several staff hover by you as you sip your champagne in the designated bar. Our room on the 15th floor was quiet and for a city hotel spacious. You do feel as if the ambassador or "our man...

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Thank tracey w
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Tracey w, What great feedback. Thank you for your endorsement of our great location and excellent service! We appreciate your recommendation to other travelers and look forward to welcoming you back on your next visit. Until then, wishing you continued safe travels in 2015! Kind regards Bryce Seator Director of Rooms

Buckingham, United Kingdom
Reviewed 17 February 2015

From the minute we were greeted at the airport and shown to the car provided by the hotel I had a good feeling about our stay. The foyer of the hotel is very impressive and our check in was easy. We had a dual aspect room on the 11th floor and it was beautifully furnished with a good sized bathroom.The...

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3Thank SHEILA S
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear SHEILA S, Thank you for the wonderful feedback and recognizing so many positive aspects of your stay. We are always pleased to receive such positive feedback from our international guests. Thank you for sharing your recommendations to other travelers. We look forward to seeing you again in the near future. Kind regards Bryce Seator Director of Rooms

Sydney
Reviewed 15 February 2015

I was impressed with the Caravelle from the moment I stepped inside the hotel. The check in was fast and friendly (it was late at night). the staff were very accommodating. Before I begin my overall review I want to say the reason I have given it 3 stars and not 4 is I accidentally left a new dress hanging...

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2Thank allym72
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear allym72, Thank you for the constructive nature of your feedback regarding your recent stay at the Caravelle. I was concerned to learn of the service shortfall experienced, in particular the dress incident. I appreciate you bringing this to my attention and I would be more than happy to speak with you personally regarding this so I can understand better...

Ormskirk, United Kingdom
Reviewed 15 February 2015

Stayed here at the end of our trip to Vietnam. Pros Excellent location right in the city centre opposite the opera house. Large spacious rooms. Excellent restaurant on third floor. Beautiful pool area. Cons We were woken on both mornings between 5.30 and 6 am by hammering from inside the hotel. This only lasted a couple of minutes but once...

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4Thank Christopher B
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Christopher B, Firstly, I would like to thank you for taking the time to write such a detailed note on your recent stay with us at the Caravelle Saigon. I am delighted to hear all your positive feedback regarding our excellent location, spacious rooms and beautiful swimming pool area. We are disappointed that you didn't have a peaceful experience...

Reviewed 12 February 2015

Great place to retreat from the busy city, relax in the pool, enjoy a sumptuos breakfast, or the live music in the bar. Within walking distance of the war museum and other great sights, we used it as a starting point to explore the south-west of the country.

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2Thank Martin O
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review

Dear Martin O, Thank you for your kind comments, we are truly glad that you enjoyed Caravelle experience. It was really a pleasure to provide you a little oasis from all the hustle and bustle of Ho Chi Minh City. We look forward to your return in the near future. Kind regards Bryce Seator Director of Rooms

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Caravelle Saigon is one of Ho Chi Minh City's leading international 5-star hotels - in the centre of the business, shopping and entertainment district, 8 km from Tan Son Nhat International Airport. The Hotel opened in 1959 with modern design combining French and Vietnamese architecture and to this day the address and service ensures we have kept our iconic landmark status in the Heart of Saigon. ... more   less 

Additional Information about Caravelle Saigon

Address: 19-23 Lam Son Square, District 1, Ho Chi Minh City 70000, Vietnam (Formerly Caravelle Hotel)
Region: Vietnam > Ho Chi Minh City
Price Range: $159 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Caravelle Saigon 5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Caravelle Ho Chi Minh City
Caravelle Hotel Saigon
Hotel Style:
#1 Casino Hotel in Ho Chi Minh City
#6 Business Hotel in Ho Chi Minh City
#9 Romantic Hotel in Ho Chi Minh City
#10 Luxury Hotel in Ho Chi Minh City
#10 Spa Hotel in Ho Chi Minh City
#12 Family Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Caravelle Saigon staff and other travellers.
18 questions
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Questions? Get answers from Caravelle Saigon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask a room on the higher floor where you can see the river clearly.”
ming962206, 16 Apr 2017 | Read review
“Upper floor Rooms in the new wing and facing Lam Son sq are the best in my opinion”
Diveguide, 16 Apr 2017 | Read review
“Go for a high floor for better views”
Fred10Sheffield, 11 Apr 2017 | Read review
“choose a room facing the river - higher the floor the quieter.”
ramnorman, 9 Apr 2017 | Read review
“Perhaps quieter on the higher floors”
NannaNanna, 3 Apr 2017 | Read review
5 of 5