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Windsor Plaza Hotel

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Windsor Plaza Hotel
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891 Reviews from our TripAdvisor Community

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Showing 640: English reviews
Edmonton, Alberta, Canada
Reviewed 2 April 2012

We find the hospitality and the services are of good value for a Hotel in HCM City District 5. The services provided and the staff (All Areas) are excellant and make a point of making your stay as good as possible. Ideal location for shopping and access to various tours.

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Helpful?
1Thank Lorelei T
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

Thank you so much for taking the time to post your review. We are delighted that that your stay and experiance of Vietnamese Hospitality provided good memories for you. I trust we will have the pleasure of seving you again in the future.

melbourne
Reviewed 2 April 2012

I stayed here 2 nite from 20th to 22th of March,the hotel have 5 stars but no wifi and furniture looks tires and room temperature control not working good and bed too hard. The hotel stay on top of the shopping and next to the Chinese market call An Dong ,so it always busy and noisy ,most guests are Chinese...

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Helpful?
1Thank Nharry
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

We are always happy to read our guest reviews, it provides us with information to work harder to ensure our guests only receive the best. Your comments will be addressed and we thank you for your review.

Kiama, Australia
Reviewed 28 March 2012

Management and staff were very approachable and willing to offer suggestions on tours, safety whilst visiting and general conversation. Happy hour was great to catch up with new friends and Guest Relation staff who we now call family. Rooms spotlessly clean and maintained on executive floor. An Dong Markets great for last minute gifts, though a little crowded. Shuttle service...

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Helpful?
2Thank Alice59_12
Hervey Bay, Australia
Reviewed 28 March 2012

We were very pleased with this hotel. We had booked a suite (2 adults, teenage son) however upon arrival we were offered the Presidential Suite which was a slight extra charge but was absolutely magnificent. This suite had everything and more. We found the pricing to be extremely reasonable and this also included a 'happy hour - high tea' each...

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Helpful?
1Thank AarondQueensland
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

What an absolute delight to read your review of your stay at Windsor Plaza Hotel. As you dicovered we strive to ensure all our guests are provided with the best in facilities and true Vietnamese Hospitality and service. We trust you will return for more of the same.

Henley-on-Thames, United Kingdom
Reviewed 27 March 2012

The old fashioned lobby of this hotel gives you an idea that the room will also be old fashioned and they are. The guest rooms are reasonably large and well equipped but not modern. The staff are friendly, helpful and attentive. The equipment in the fitness centre is cheap, old and poor quality. The breakfast was good with quite a...

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Helpful?
1Thank Al S
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

We thank you for your review and tha areas that you have pointed will be addressed. Thank you again

Arlington, Texas
Reviewed 17 March 2012

i was staying 5 nights in this hotel. we booked deluxe room but we got an free upgrade to the Primier Duluxe room. The room was just ok but the services were very good. The hotel is far from the centre but very easy to get there by complymantary shuttle bus every hour. I would like to say many thanks...

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Helpful?
Thank WillTina
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

Thank you for your review and valuable comments on your stay at Windsor Plaza Hotel. We are constantly reviewing alll reviews that we receive and act on them accordingly, to ensure that the services and help provided to alll our guests is of the highest standard.

Western Australia
Reviewed 16 March 2012

Someone hs toured all the top hotels in the world, made a list of all the facilities that you could ever want in a room, then in this hotel they crammed them all in. Everything you could want, (except for iron and ironing board), was there. There was so much it looked a little weird in a hotel that I...

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Helpful?
Thank Makka10
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

As always we are delighted to hear from our guests and to get their feedback on their stay. We at Windsor Plaza Hotel strive to provide for all our guests the very best, and you also discovered that our hand picked staff are there to help and assisit in every way to make your stay with us a pleasant one....

Reviewed 3 March 2012

Hotel amenities are provided. However, the service provided by the staff have stood out and outshine other hotels. On the night of 26th Feb, I was overcharged on my cab fare when I took a cab back to the hotel. The staff there was helpful enough to point that out to me. Not only that, when seeing that I had...

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Helpful?
Thank cjchoo
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

Your review was heartening to read, however it was sad in respect of your Taxi experiance but delighted that our Duty Manager was able to recover the money and your compliments have been duly passed on. Most, if not all Taxi Drivers are honest but yes there are some who are not. To overcome this "sometime problem" the Hotel offers...

Wollongong Australia
Reviewed 29 February 2012

We stayed at the Saigon Windsor Plaza for two nights at the end of our holiday to Vietnam and found it absolutely wonderful. It wasn't so much the room, which was lovely but not that special. It was the staff, who we felt treated us like family. Especially lovely were the 'Guest Relation' staff who chatted to us in the...

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Helpful?
Thank John W
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

It is obivious by your glowing review of your stay that you truly discovered Vietnamese Hospitality. We are indeed proud of all of our staff who, as you discovered, go out of their way to ensure our guests satisfaction. Thank you for your review and I hope we have the pleasure of your company again.

Melbourne, Australia
Reviewed 26 February 2012

Ho Chi Minh City was our first stop on our honeymoon, and we chose to stay at the Windsor Plaza hotel as our travel agent recommended it. We definitely were not unhappy with the choice. One of the major issues we had heard about from friends that had toured HCMC was that it was always hard to sleep because of...

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Helpful?
1Thank raphec
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

It is always a pleasure to read reviews of our guests stay ay our Hotel, and delighted we were able to contribute to the happiness of your honeymoon vacation. We strive to ensure all our guests enjoy their stay, from check in to check out. The shuttle is always a big plus. Thank you for stayuing with us and I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Windsor Plaza Hotel offers authentic Vietnamese hospitality and world-class facilities. Key Features + 376 well-appointed rooms and suites + 3 award-winning restaurants and a terrace bar + Conference center with six meeting rooms + 2,000-person capacity Jade Ballroom + Fitness Center and swimming pool + Hourly shuttle bus to city destinations + Complimentary wireless internet ... more   less 

Additional Information about Windsor Plaza Hotel

Address: 18 An Duong Vuong St | District 5, Ho Chi Minh City, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: $79 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Windsor Plaza Hotel 4.5*
Number of rooms: 376
Reservation Options:
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Also Known As:
Hotel Windsor Plaza
Hotel Style:
#27 Business Hotel in Ho Chi Minh City
#32 Family Hotel in Ho Chi Minh City
#37 Luxury Hotel in Ho Chi Minh City
#43 Romantic Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Windsor Plaza Hotel staff and other travellers.
11 questions
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Questions? Get answers from Windsor Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Ask for a room high up - Floor 18 or up so you can appreciate the views.”
 of 5 bubbles HelenMarkhamLeeds, 8 Mar 2017 | Read review
“All floors are good but we stayed in Floor 17 of 25 floors”
 of 5 bubbles barrywado, 23 Feb 2017 | Read review
“Good location, shopping, free hotel shuttle bus, friendly staffs”
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5 of 5