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First Hotel

420 reviews
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Traveller (156)
Room & Suite (210)
Dining (33)
Overview
  • Excellent21%
  • Very good45%
  • Average24%
  • Poor7%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (420)Write a Review
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72
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15
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All reviewsnear airportkorean restaurantfree shuttle to the airportairport stopoverone night stopoveran overnight stayswimming poolnew wingan early flightexecutive deluxe roompacked breakfastwelcome drinkcheck in was smoothphu quocbooked this hotelcomplimentary breakfastthe hotel offers
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1 - 5 of 294 reviews
Reviewed 3 weeks ago

I stayed in an Executive Wing First Executive Deluxe room. The room was actually a suite, with a separate bedroom and two bathrooms. The room was clean and the bed was very comfortable. The free shuttle to and from the airport was very convenient, and...More

Thank Forever_DaNang
Response from Review33, other at First HotelResponded 3 weeks ago

Dear Forever Danang Thank you very much for your staying with us, and your time to post the constructive comments on Trip Advisor. Appreciated. Simon Deputy DOSM

Reviewed 5 January 2018

The first thing that strikes your attention is the large rooms, the staff go out of their way to help you. suggesting places, booking taxis and guiding you, very good with kids. Close to the airport, bu a little distant from the city (1/2 hr...More

Thank manish m
Response from Review33, other at First HotelResponded 3 weeks ago

Thank you for your comments. Appreciated. Quy Deputy DOSM

Reviewed 5 December 2017

First impression: Okay. There is a doorman at your service and it does not look too bad. Second look: Bad. Once I stepped into the room, there was a musty odour in the air. Only way to get rid of it is to open the...More

1  Thank samuelli117
Response from Review33, Deputy Director of Sales & Marketing at First HotelResponded 10 December 2017

Dear Samuel, Well, first of all, I should have to say very much sorry for the experience and the bad impressions you got during your stay in our hotel. With these matters, we are having many many things to act, to do in order to...More

Reviewed 28 November 2017

The staff is friendly and helpful. Enough speak enough good English to find someone to help you. The Japanese restaurant is good, but the others earn only 2 or 3 stars. Except for some revelry for weddings or other social events that end at 9...More

Thank psCotterly
Response from Review33, Deputy DOSM at First HotelResponded 30 November 2017

Dear PsCotterly, Thank you for taking your time to put such a nice comment on Trip Advisor. We hope to have more opportunities to welcome you back. Sincerely Yours Pham Dang Quy Deputy DOSM

Reviewed 26 October 2017

Me and my husband stayed here for one night just as a stop over before jumping on a flight to Phu Quoc. It's very close to the airport and offers a free shuttle service to the airport which is why I booked it. But I...More

2  Thank Priscilla C
Response from Review33, Deputy Director of Sales & Marketing at First HotelResponded 28 October 2017

Dear Priscilla, Thank you very much for your constructive comments on Trip Advisor. I was really shock and disappointed as our teams' efforts to enhance and improve the hotel services and facilities failed. From my heart, I really love to have chance to meet you...More

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About
Amenities
Top amenities
Room Service
Restaurant
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Free Parking
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$53 - US$73 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in Ho Chi Minh City
#58 Luxury Hotel in Ho Chi Minh City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$53 - US$73 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in Ho Chi Minh City
#58 Luxury Hotel in Ho Chi Minh City
Room types
Suites, Non-Smoking Rooms
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Traveller (156)
Room & Suite (210)
Dining (33)
Pool & Beach (7)
Amenities (6)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Marion B
3 July 2016|
Answer
Response from Quy P | Property representative |
Dear Sir Thank you for your question. May we have your name, flight number and arrival time? Look forward to hearing from you soon. Sincerely Yours Pham Dang Quy Sales Manager
1
Vote
GalaSt
26 May 2016|
AnswerShow all 5 answers
Response from Dennis C | Reviewed this property |
When you come out of the terminal building, there should be an agent holding a First Hotel sign, they will summon a ride for you. Expect a delay of about 45 minutes. A good spot for a couple of days, but guite far from... More
0
Votes
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123
Room Tips
"Choose the road facing rooms,"
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"Walk away, choose another hotel."
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"Close to Airport and Safe."
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"Choose the new wing"
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