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First Hotel

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1 room 2 adults 0 children
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377 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Luton, United Kingdom
Reviewed 8 March 2015

First Hotel staff were waiting for me when I arrived at HCMC Airport. It is about a ten minute ride to the hotel which is located in a mixed residential/commercial district. My experiences of this hotel and indeed of this city were all pleasant surprises. An efficient check in enabled quick access to the room, which was decorated in a...

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Thank n37077
Reviewed 18 February 2015

If you can read between the thinly veiled lines of my title, you see where I'm headed. It seems a fitting quote, considering my experiences here. I regularly stay in the First Hotel, as the company by which I'm employed leaves us little choice. Let me start with the positives. In the +/-30 nights I've spent here, the staff have...

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1Thank AKflyboy
Reviewed 8 February 2015

We have now stayed here on 3 separate occasions, on this occasion for two days, we were met at the airport by the hotel who were waiting even though it took an hour to get the VOA at the airport. Breakfast is excellent, staff are great and we had the all you can eat buffet on the Sunday night which...

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Thank Mick R
Reviewed 5 February 2015

Forced to stay in this expensive government hotel due to visa issues; its a joke of a hotel compared to what else is available in HCMC; atrocious; and of course this hotel gets an award an for top 4-star hotels - government run in a communist country; dishonest staff and management (Nguyen Minh Hoa); terrible customer service; sparse/dark hotel room....

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Thank whootiz
HO Chi Minh
Reviewed 2 February 2015 via mobile

Just visited the buffet restaurant of this hotel with my family. The food is quite ok whilst the service was really bad. They didnt clear the table when it is full of empty dishes. A bit old furniture makes its restaurant not be a luxury one.

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1Thank CharlesLN
Quy P, Sales Department - OTA at First Hotel, responded to this review

Dear Charles, First of all, thank you for your using our buffet service. We are so sorry that our service did not make you feel comfortable. Thank you again for your comment that make us have an overall look back to the service and make the adjustment right away. Should we have chance to welcome you again, we are sure...

singapore
Reviewed 1 February 2015

We knew a hotel pick up had been arranged but surprised to see a smartly dressed hotel staff waiting at the arrival hall. He called the driver and escorted us back to the hotel. The journey was less than 10min. The same driver + car took us to airport the next day (without the staff this time). We stayed at...

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2Thank bobocaca
London, United Kingdom
Reviewed 6 January 2015

They met our incoming flight, and took us back to airport the next morning, all part of the service at no charge. Reception staff very friendly, room tired but did the job for one night, breakfast buffet was uninspiring and not tasty.

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2Thank steveblower
Nanticoke, Maryland Usa
Reviewed 30 December 2014

We had been traveling for three days with very little sleep. When we finally reached Siagon we were very disoriented and exhausted. The hotel picked us up from the airport at two in the morning. The staff were very friendly and professional. They always had a smile for us. The rooms were spotless. The complementary breakfast was very good with...

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1Thank kabasile
London, United Kingdom
Reviewed 24 December 2014

Booked this through priceline bidding system and was originally disappointed when we saw the location of the hotel, as it is technically an airport hotel, ie close to the airport, and a taxi ride from the CBD. However, we were pleasantly surprised when we arrived at the hotel - it is nice, comfortable, friendly staff, big breakfast buffet, surprisingly cheap...

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2Thank LM631
Reviewed 10 December 2014 via mobile

Having had my flight cancelled I wanted to find somewhere close to the airport for the night. Once I arrived I received a complimentary drink. The hotel and staff are wonderful. Spotless room and ensuite bathroom. Such a treat having a bath as well. The best night sleep I've had in South East Asia.

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2Thank Emily T
Quy P, Pham Dang Quy - Sales Dept. at First Hotel, responded to this review

Thank you very much. we really hope to welcome you back soon. Sincerely Yours Pham Dang Quy Sales Dept. - OTA Section

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access

Additional Information about First Hotel

Address: 18 Hoang Viet Street | Tan Binh District, Ho Chi Minh City, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: $70 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — First Hotel 4*
Number of rooms: 108
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Also Known As:
1st Hotel
Hotel Style:
#34 Family Hotel in Ho Chi Minh City
#54 Luxury Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from First Hotel staff and other travellers.
5 questions
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Hemel Hempstead, United Kingdom
7 months ago
Baltimore, Maryland
over a year ago

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Questions? Get answers from First Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The new wing has the pool so if this is important to you, ask for the new wing”
 of 5 bubbles 149sheenad, 16 Oct 2016 | Read review
“Newer wing would be a better choice.”
 of 5 bubbles tamit2006, 28 Aug 2016 | Read review
“Remember to use their airportservice”
 of 5 bubbles Aronsejet, 1 Aug 2016 | Read review
“get a cab with or ask hotel to talk to cab”
 of 5 bubbles 13henryc, 19 Jul 2016 | Read review
“There are two buildings, try to get in to the one with the pool. The Saigon tourist building is very dated.”
 of 5 bubbles koalatraveller93, 3 Mar 2016 | Read review
5 of 5