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Moonlight Hotel Hue

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#22 of 123 Hotels in Hue
Certificate of Excellence
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1 room 2 adults 0 children
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Moonlight Hotel Hue
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973 Reviews from our TripAdvisor Community

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Showing 617: English reviews
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Kingston-upon-Hull, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed at this hotel for three days and nights... the hotel is wonderful and location great. However the best thing about this hotel is the staff. They are absolutely amazing and nothing is too much trouble and I mean nothing. Talk about going above and beyond the call of duty is an understatement... My husband and I encountered a...

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Helpful?
Thank elaine5757
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear elaine5757, Warmest Greetings from Moonlight Hue Hotel! I would like to extend my appreciation on your glowing feedback during your recent stay with us. We are so proud to receive your praise that Moonlight Hue Hotel are "The best Hotel and staff ever." Happy to know that you had a memorable experience with our attentive and excellent staff. We...

Reviewed 4 days ago NEWvia mobile

Really enjoyed staying at the Moonlight hotel in Hué. It's located really central right in the pub street but it's still quiet as soon as you enter the building. The service and the staff were extraordinary! There where many meals to choose from at the breakfast buffet and a free welcome drink at the beautiful rooftop bar! I really enjoyed...

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Helpful?
Thank Kathrin G
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear Kathrin G, On behalf of the team at Moonlight Hue Hotel, we would like to send our sincere thanks for the wonderful feedback about the hotel that you have shared on Tripadvisor. I am very pleased to read how much you was enjoyed when you stay with us. Thank you for describing the service and the staff were extraordinary....

Vancouver, Canada
Reviewed 4 days ago NEW

We stayed at Moonlight for two nights and enjoyed our stay. The location is hard to beat. The hotel is surrounded by restaurants and cafes with more local places within a short walk. One can get anywhere from the hotel. The riverside is only a few minutes walk away, the palace is close by. It is really a great base...

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Helpful?
Thank Srubka
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear Srubka, It is our great pleasure to receive your compliments for the stay you had at Moonlight Hue Hotel! We are glad to hear that you enjoyed all the products and services on offer from us. We are very pleased to read that you enjoyed your stay with friendly staff, nice room as well as a nice stay. Thank...

Hong Kong
Reviewed 1 week ago

Nice service OK room, urban environment that creates noise early in the morning, so you are sure you will not miss a visit to the Citadel ! Small pool, very windy at that floor, old fitness club with poor equipment. So go for the location, good bed, honest breakfast and good service.

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Helpful?
Thank David1HongKong
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear David1HongKong, Thank you so much for choosing Moonlight Hotel for your stay. It is our great pleasure to receive your compliments. We are glad to hear that you enjoyed all the products and services from us. Rest assured that your very nice words will be shared to our whole team to motivate them in continuously giving quality service to...

Arundel, Australia
Reviewed 1 week ago via mobile

Right by the river this nice hotel offers a good size room with an excellent view of the river and the city including a veranda to stand and watch the sunset. The room is well equipped and close to all kinds of shopping and good local food outlets and beer shops.

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Helpful?
Thank GeorgeTill
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear GeorgeTill, On behalf of the team at Moonlight Hue Hotel, we would like to send our sincere thanks for the wonderful feedback about the hotel that you have shared on Tripadvisor. I am very pleased to read that you enjoyed your stay with us. Once again, thank you for your stay and we hope to have a chance to...

Chula Vista, CA
Reviewed 2 weeks ago

My husband and I spent 2 nights at the Moonlight Hotel Hue in a "Superior" room. The hotel and room are visually pleasing. We had a king-size bed but the mattress was firm and not comfortable. There was a musty smell to the room which was the only experience with this that we had in our 23 day stay in...

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Helpful?
Thank CathieLS
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear CathieLS, Thank you for letting us know your thoughts about the recent stay at Moonlight Hue Hotel. We are sorry to hear that your experience was not meet up to your expectation. Regarding about the room's quality we will take a carefull consideration on it to make sure we deliver to the guest the room on a best condition....

Bainbridge, United Kingdom
Reviewed 3 weeks ago

This hotel is in a really good location within walking distance to The Citadel and handy for a wide choice of pubs and restaurants. We had a river view room on floor 11 which was clean and comfortable. Breakfast was excellent with so much choice, probably the best we'd had on our travels. Staff were all very friendly.

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Helpful?
Thank Jan H
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear Jan H, It was our pleasure to have the chance to serve you. We are so happy to receive your positive review that you have shared on Tripadvisor. It’s good to see that you really liked the hotel services and were very pleased for the describing our hotel as best one on your tour so far. We hope that...

Da Nang, Vietnam
Reviewed 3 weeks ago via mobile

I stay there 1 night to visit friend Room ok with comfortable bed Close every where Easy to rent bike to travel around Pool with jacuzzi Breakfast is ok for the money i pay Spa need to improve no paper underwear For male guest. Quite hot at change room

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Helpful?
Thank SonRobert
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear SonRobert, Thanks you very much for your comments. Your comments are highly appreciated and we take it very positively. Thank you for describing the room which comfortable and breakfast is good so far. Our apologies for the spa services was not meet up to your expectation. We will take an consideration about it for an improvement We look forward...

Batemans Bay, Australia
Reviewed 3 weeks ago

For us the Moonlight Hotel shone. We spent a bit more to have the King Suite & it was huge, with fabulous ammenities, views, our own little garden, jacuzzi etc. we could fault nothing with our room. The staff were diligent, friendly, helpful & gracious & the location suited us completely. Great little cafes, restaurants & shops nearby. (In particular...

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Helpful?
Thank Lorel M
Hue, Vietnam
Reviewed 4 weeks ago

Had booked a river-view room. You can see the river if you are high enough to look over 2-3 rows of houses. If you like early nights then don't take the river-view side as there is a tourist garden place which blast lowed music out until late. If you want to sleep longer than 7am then don't use the hotel...

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Helpful?
Thank Toniascritic
MoonlightHue, Người quản lý at Moonlight Hotel Hue, responded to this review

Dear Toniascritic, Thank you for letting us know your thoughts about the recent stay at Moonlight Hue Hotel. Many thanks for letting us know your thoughts regarding your recent stay. We are sorry to hear that your experience was not as comfortable as our guests generally feedback to us. Please accept our apologies for the noise level during your stay...

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Deluxe City View Room (23)
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Venus Restaurant
Venus Restaurant
Cuisines: Seafood, Barbecue, Vietnamese, Soups
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Moonlight Hotel is conveniently located in the heart of Hue City’s Downtown, within walking distance of Huong River, shopping malls, restaurants and night life. Many beautiful landscapes of Hue City can be accessed from the hotel in 30 minutes or less. Dong Ba market, Citadel and several national monuments are also nearby. ... more   less 

Additional Information about Moonlight Hotel Hue

Address: 20 Pham Ngu Lao, Hue, Vietnam
Region: Vietnam > Thua Thien - Hue Province > Hue
Price Range: $45 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Moonlight Hotel Hue 3.5*
Number of rooms: 90
Reservation Options:
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Hotel Style:
#10 Spa Hotel in Hue
#10 Romantic Hotel in Hue
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Questions & Answers

Here's what travellers have asked, with answers from Moonlight Hotel Hue staff and other travellers.
3 questions
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Melbourne, Australia
1 month ago
Santa Barbara, California, United States
4 months ago
Seattle, Washington
over a year ago

See all questions (3)

Questions? Get answers from Moonlight Hotel Hue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor with river views”
 of 5 bubbles JanH321, 1 Mar 2017 | Read review
“King Suite on a high floor”
 of 5 bubbles LorelM, 24 Feb 2017 | Read review
“rooms on the not river view side may be quieter”
 of 5 bubbles Toniascritic, 22 Feb 2017 | Read review
“view of river very good”
 of 5 bubbles Jackie2880, 15 Feb 2017 | Read review
“good breakfast, quieter room”
 of 5 bubbles khoan780, 9 Feb 2017 | Read review
5 of 5