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Sheraton Nha Trang Hotel and Spa

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#12 of 190 Hotels in Nha Trang
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Nha Trang Hotel and Spa
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1,568 Reviews from our TripAdvisor Community

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Showing 1,211: English reviews
Sydney, Australia
Reviewed 2 weeks ago

Across the road from the beach & they even have someone to help cross the road which is great in a country like Vietnam where there are literally millions of motorbikes! All the staff were amazing. We stayed there 6 nights & before long quite a few of the staff knew our names which is pretty awesome considering the size...

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Helpful?
Thank Aldeb2026
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Aldeb2026 We are so happy to hear you loved every experiences during your stay with us from the location to poolside and especially the attentive services from the staffs. We look forward to welcoming you again so we can bring you another memorable stay. Warm Regards, The Team

Oxford, United Kingdom
Reviewed 2 weeks ago

So the Internet service was slow at times but I was on holiday so didn't create a huge problem, so that's the negative done! The positives....absolutely everything else! From the staff, nothing was too much trouble for anyone, from the concierge who kindly explained places to eat, from the guys at breakfast who would fetch you anything you wanted and...

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Helpful?
Thank Anders B
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Anders B, We are very delighted to hear you felt satisfied with your choice to stay with us and thank you for letting us know you loved the pool, gym, room with stunning views. We pride ourselves in delivering outstanding services and it brings us great pleasure to know you were impressed with our staffs. We look forward to...

Singapore, Singapore
Reviewed 2 weeks ago

The hotel is nicely located in front of the Nha Trang beach. The pros besides location is the kindness of staff, good food and amazing rooftop bar. The cons are related to patchy wireless internet, TV signal blurry for nearly three days and issues with the laundry service. The laundry service needs to improve. One day I sent my jacket...

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Helpful?
Thank CKuriyama
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear CKuriyama, Once again we sincerely apologize for your experiences with our on laundry services. We addressed the issue you raised with our Housekeeping team immediately after you advised us and we will conduct re- training to all of them to ensure everything follow standards. We hope you view this as isolated incident since your comment also mentioned your satisfaction...

Paris, France
Reviewed 2 weeks ago via mobile

We stayed four nights at the Sheraton. The room is great and well conceived (every room has a sea view with balcony). It has a great soundproofing and an extremely comfortable bed. However air con is a little too noisy in my opinion but it's not a big deal. Swimming pool area is big and offers comfortable chairs to relax....

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Helpful?
Thank discovertheworld777
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear discovertheworld777, Thank you very much for your feedback regarding your four night stay with us. We are very proud to be described as one of the best Sheraton you have ever experienced and you felt satisfied with our facilities, food as well as the attentive services from our staffs. We would love to welcome you back with us soon....

Sydney, Australia
Reviewed 2 weeks ago

I can not fault or think of anything at all that I wasn't happy about The hotel is excellent the food is great the stuff are helpful friendly My room fabulous -- highly recommend the upper floors --great views from my balcony floor 22 with many extra previlages also theme nights etc etc 100% happy and highly recommend

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Helpful?
Thank Cuni20
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Cuni20, Thank you for your recent patronage and for sharing your great stay experiences. We are happy to know you were impressed with view from the room, food and our attentive services. We would love to welcome you back with us in the near future. Warm Regards, The Team.

Melbourne, Australia
Reviewed 3 weeks ago

Love Sheraton , the local was perfect not right in heart of busy area but not too far so we walked to most place, and the beach is at your door step, two particular staff members my our holiday, thank yo so much Tri at the pool area and the lovely lady named Oanh in the buffet restaurant you went...

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Helpful?
Thank K4964VQdeniseg
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear K4964VQdeniseg, Thank you for your feedback and recognizing the efforts of the team especially Tri and Oanh. Having encouraging comment such as yours does give us motivation towards providing exceptional service to all our guests. We hope to see you back in the near future. Warm Regards, The Team

Haslemere, United Kingdom
Reviewed 3 weeks ago

Service was good....staff very helpful. Food was excellent. Meeting rooms were excellent. I would change to NON PLASTIC bottles for meetings however! And for the rooms please. Business centre was good as well.

Review collected in partnership with this hotel
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Helpful?
Thank Helen M
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Helen M, We are happy to know we could provide you a pleasant stay during your business trip and almost everything was up to your expectations. We look forward to welcoming you back to our hotel, either for a business trip or a holiday escape. Warm Regards, The Team.

Hochiminh
Reviewed 3 weeks ago

Nha Trang beach is next to this lovely hotel. Just few steps passing by the Tran Phu street (in front of the hotel), then I could enjoy the whole day on the beach. The buffet dinner is excellence with many seafood which I do love them.

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Helpful?
Thank BryanTrang
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear BryanTrang, We are so happy that we could provide you a relaxing stay and you enjoyed our buffer dinner. We look forward to welcoming you back again in the near future. Warm Regards, The Team.

Hanoi, Vietnam
Reviewed 3 weeks ago

We feel not welcoming for the first time we arrived. No welcome drinks, no welcome fruits, no guide to the room we have to go to the room ourselves and embarrassed with elevator because it need a keycard to access (hard to find where to put the card in) This is First time i see we have to check in...

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Helpful?
1Thank Hai D
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Hai D, Thank you for sharing your feedback with Sheraton Nha Trang Hotel & Spa. Please accept our sincere apologies that we did not meet your expectations during your stay. We have shared your feedback to Head of relevant departments to brief the team to ensure everything follow standards. Regarding room size, our room sizes range from 33sqm for...

Sydney, Australia
Reviewed 3 weeks ago

Good service and breakfast is so good and a lot of variety. Also good location and shopping very close. If you like beaches, this location is so handle. You just accross the road. Looks like the little Hawaii. Facilites are good enough for use and very clear. One thing I had to emphasis that the receiptionists are very helpful even...

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Helpful?
Thank sauwaicheng
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear sauwaicheng, We are happy to know you really enjoyed your stay with us in terms of location, services and buffet breakfast with a wide selection of food. We hope that you will visit us again whenever your travels bring you back to Nha Trang. Warm Regards, The Team.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Sheraton Nha Trang Hotel & Spa is one of 5-star international hotels in Nha Trang. With outstanding service and state-of-the-art facilities, we deliver memorable experiences at one of the world's most beautiful bays. ... more   less 

Additional Information about Sheraton Nha Trang Hotel and Spa

Address: 26 - 28 Tran Phu Street, Nha Trang, Vietnam
Region: Vietnam > Khanh Hoa Province > Nha Trang
Price Range: $154 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Nha Trang Hotel and Spa 5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Sheraton Nha Trang Hotel Nha Trang
Hotel Style:
#4 Business Hotel in Nha Trang
#10 Romantic Hotel in Nha Trang
#11 Spa Hotel in Nha Trang
#11 Family Hotel in Nha Trang
#11 On the Beach Hotel in Nha Trang
#12 Luxury Hotel in Nha Trang
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Nha Trang Hotel and Spa staff and other travellers.
18 questions
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Questions? Get answers from Sheraton Nha Trang Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a little extra and get the larger room with views of the beach & coastline”
 of 5 bubbles Robertn986, 28 Mar 2017 | Read review
“This is a luxury hotel with good midrange pricing”
 of 5 bubbles jsouthway, 26 Mar 2017 | Read review
“High floor, join Sheratons Starwood programme in advance and get a preferred high floor, from level 19 upwards”
 of 5 bubbles 70andersb, 12 Mar 2017 | Read review
“Room 2211 or any on that floor”
 of 5 bubbles Cuni20, 9 Mar 2017 | Read review
“Air conditioning was a bit too constant and cold so had to keep turning on and off.”
 of 5 bubbles helenmY2036OS, 8 Mar 2017 | Read review
5 of 5