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Sapphire Hotel Baku

85 reviews
#67 of 123 Hotels in Baku
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Traveller (72)
Room & Suite (23)
Dining (16)
Overview
  • Excellent18%
  • Very good45%
  • Average23%
  • Poor5%
  • Terrible9%
13 Oct 2017
“Ok but not excellent”
19 Nov 2017
“The worst visit happened to me at sapphire hotel”
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
4.0 Star Hotel
All hotel details
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Reviews (85)Write a Review
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1 - 5 of 37 reviews
Reviewed 19 November 2017 via mobile

I this is my third visit to baku however it was the worst i booked in sapphire hotel and honestly i got shocked from everything at the hotel The place too dirty Super noisy No services Very old No customer service the staff are too...More

Thank Aisha m
Reviewed 21 October 2017

very old building. spacious rooms but stinks and and in terrible condition. Anything from carpet to bed sheets. bathrooms and amenities there all are so very bad. Above of all the staff is very rude unhelpful. Hardly any staff can speak english. Specially dont expect...More

Thank IrfanNoman
Reviewed 13 October 2017

We stayed in both of the Sapphire hotels in Baku: the central one and the other one which is less central but newer. Rooms were comfortable but not exceptional, a bit dark and kitch in general. But we had very good meals (both breakfast and...More

Thank derryrice
Reviewed 22 August 2017 via mobile

A good location and a very competitive price, but couldn't recommend this hotel to anyone. Despite an obviously expensive fit out they apparently ran out of money for staff and training. No-one answers room service, so you can forget about a review of the food...More

1  Thank Surbytonian
Reviewed 22 August 2017 via mobile

The service at this hotel is dreadful: 1. Room service never answer the phone 2. Reception never answer the phone 3. Housekeeping staff enter guest bedrooms WITHOUT KNOCKING 4. Housekeeping staff do not bring towels to the room unless you ask at least twice (towels...More

1  Thank culture_vulture_15
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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Laundry Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$63 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Luxury Hotel in Baku
Room types
Non-Smoking Rooms
Details
Price range
US$63 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Luxury Hotel in Baku
Room types
Non-Smoking Rooms
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Traveller (72)
Room & Suite (23)
Dining (16)
Questions & Answers
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lindacarolina
29 September 2014|
AnswerShow all 2 answers
Response from Gerry96 | Reviewed this property |
Most flights arrive in Baku at ungodly hours so the hotels are well used to peple arriving and departing in the middle of the night. I don't know about hotels accepting Euro but you can get local currency (Manat) from... More
0
Votes
Room Tips
"Please first check rooms"
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"Stay away from the disco"
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"Make sure you get a room on the back, because the street in front can be quite noisy."
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"the junior suites are huge!!"
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