Best Western PLUS Maya

Best Western PLUS Maya

Road 17-18 | Kabi Farooq Sharoni | Dhaka | 1229 Plot 1C-2C, Dhaka City 1229 Bangladesh
Traveller (228)
Dining (19)
Room & Suite (12)
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About

5.0
#6 of 115 hotels in Dhaka City
4.7 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.7 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Finest Airport Boutique Hotel You Would Ever Stay! Located 5 minutes away from the airport, right after arriving at Dhaka, guests can take a rest and unwind at the luxury airport boutique hotel of Dhaka. The property is equipped with all modern facilities of luxury living from the finest hotel wares to high-end hospitality products, fittings and fixtures. The latest addition in franchise is the Best Western Plus® Maya had its soft launch on December 2020, is located at Nikunja 2, Dhaka, Bangladesh. Experience where stylish, modern design meets exceptional service and great value. Moreover, Best Western Plus® Maya offers unique creation of finest delicacies made by its expert chefs at its various fine dining restaurants cafés including The Cove Restaurant and Madison Café at the reception area. The pool deck restaurant called The Runway, situated at the rooftop offers immaculate views of the city and airport runway with mouth watering dishes for the evening. Wherever Life Takes You, Best Western Is There
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Evening entertainment
Children's television networks
Highchairs available
Secured parking
Wifi
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Special diet menus
Poolside bar
Rooftop bar
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Massage chair
Steam room
Rooftop terrace
24-hour security
BBQ facilities
Concierge
Mosquito net
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun terrace
ATM on site
Butler service
Doorperson
First aid kit
Infirmary
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quaint
Charming
Languages Spoken
English, Arabic, Hindi

Location

Road 17-18 | Kabi Farooq Sharoni | Dhaka | 1229 Plot 1C-2C, Dhaka City 1229 Bangladesh
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 63 out of 100
63
Zia Intl Airport
5.0
5.0 of 5 bubbles280 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Best Western PLUS Maya receives accolades for its stylish ambiance and spotless surroundings, with many guests highlighting the attentive service and warm welcome they receive. The hotel's prime location near the airport is a boon for travelers, and its rooms earn praise for their cleanliness and spaciousness. While the rooftop bar adds to the hotel's charm, some guests mention noise disturbances. Additionally, while the hotel's value is generally appreciated, a few travelers have expressed concerns over unexpected charges.
Location
Convenient
Atmosphere
Lively
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed

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280Reviews0Q+A33Room tips
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Detailed Reviews
Mohammed P wrote a review Feb 2022
Dhaka City, Bangladesh9 contributions1 helpful vote
5.0 of 5 bubbles
I was very surprise with there services. Let me start with check in it was very quick and productive with all information which I might be needing during check in. The room was very tidy and great smells.I ordered my in Room dinning what happened next ? I completely finish who plate of shrimp fried rice. This was honestly after long time that I completely finish the full meal. The food was super tasty. The morning view was a type of medication for me cause the view make me lost with the busy of nature. When I call for breakfast in the morning the female order taker over the phone was full of information of their dishes who assist me to chose the traditional breakfast. Lastly while check out The receptionist did very quick and smooth check out for me. He is great unfortunately I forgot his name. Overall experience was great. I’m coming again with my family.
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Date of stay: February 2022Trip type: Travelled on business
Room Tip: They are perfect
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western PLUS Maya, General Manager at Best Western PLUS Maya
Responded Feb 23, 2022
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Farhan | EAM eam@bwplusmaya.com
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Shamim K wrote a review Aug 2022
London, United Kingdom24 contributions2 helpful votes
+1
4.0 of 5 bubbles
Excellent new four star hotel near Dhaka airport. I stayed here at 2 different times. First time I came just arrived at Dhaka from the UK with my wife. And second time when I was visiting on a business trip by myself. On both occasions, staff were very helpful and tried to do as much as possible. The rooms are excellently decorated and very modern. The food is very nice in the restaurant. So is the “In Room Dining”. Only negative is I would say is the variety of breakfast could be improved.. And the staff, although are very attentive can be intrusive. They have to be trained as to the boundary between serving a customer well and becoming an intrusion. Also the TV remote system in the room is quite complicated and quite difficult to navigate. At times, even the staff don’t know how to operate the two different platforms on the tv. Perhaps the management can to look into that. I really loved their rooftop infinity pool. Otherwise I thoroughly recommend this hotel as it is very well priced. I wouldn’t waste my money on really expensive five star hotels as this total is definitely 4 1/2 stars.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Is this is a new hotel, some taxi drivers don’t know where it is. A good location marker is that...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western PLUS Maya, General Manager at Best Western PLUS Maya
Responded Sep 2, 2022
Dear Guest, Thank you for your recent stay at Best Western Plus Maya. We are happy to hear your review of our hotel. Glad that you enjoyed our well designed and decorated rooms as well as our food and beverage outlets. Your comments in regards to the breakfast buffet is well noted and we will make sure our culinary team is informed of this and will make immediate amends to add variety to the buffet. Moreover, our food and beverage team will also make sure the staff is briefed and immediately coached on staff and guest interaction. Our IT team will be looking at your comments of the TV channels and we will make immediate improvements to access the TV channels. We look forward to welcoming you again soon to Best Western Plus Maya. Regards Chevan Gooneratne General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Mdliton S wrote a review Dec 2023
4 contributions
4.0 of 5 bubbles
I was in the hotel for 5 nights, the employes are really friendly. Restaurant has a variety of local and also euroepan dishes. We enjoyed delicious food from the Cove restaurant, Mr. Nayan always suggested delicious dishes, Room service is perfect. Dhaka is a really loud city but the hotel is in a street with low trafic and sound is not a problem in the hotel rooms.

Next bussines trip 100% i wil come back to this hotel.
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Franky P wrote a review Oct 2022
yogyakarta1 contribution
5.0 of 5 bubbles
Main door not closing properly.
Television setting is not proper because it did INSTALLATION setting every time I get into the room.
Shower spray not working properly, both hand shower and top ceiling shower sprayed water at the same time.
The location is good, a little far from the main road so it is not so noisy from the sound of horns and not so crowded. I enjoyed a nice view surrounding area at top roof, swimming pool and the Gym room with simple equipments but enough for me.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mahmud H wrote a review Aug 2021
Dhaka City, Bangladesh35 contributions4 helpful votes
1.0 of 5 bubbles
Well decorated, nice environment, well manner stuff but bad experience with food.

we have ordered cream masroom soup, Turkish platter, sea food platter, salmon and salad.

Turkish platter all meat was chew & taste like full fried meat.
Sea food standard was below average small size of prawns and lobster.
Salmon tasted good

From all meat and sea food (Prawns & Lobster) getting bad smells like frozen longtime.

Soup & salad was good and fresh.
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Date of stay: August 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western PLUS Maya, Owner at Best Western PLUS Maya
Responded Sep 26, 2021
Dear Mahmud H; Pleasure To Connected We want to extend our sincerest apologies for the undesirable experience that you had with our food at the All-day dining ‘’COVE; as not our usual standard We would like to ask for your forgiveness for this inconvenience, please accept our sincerest apology. We hope this matter will not harm our future business deals. Again, we’re sorry it took us so long to get to this point! I look forward to providing a much better experience in the months to come. If you have any further questions or concerns, please let us know. we’re to help! Farhan | EAM eam@bwplusmaya.com | +880 9638666666 | +8802 41040077-80 |
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Ajay K wrote a review Sep 2022
1 contribution
5.0 of 5 bubbles
We stayed here for 4days on a business trip. The hotel is slightly small but very clean and well kept. The hotel staff and the shift Manager Mr. Aziz were really cooperative and facilitated all last minute requests to make our stay a pleasant and memorable one.

It’s a very new set-up and extremely well kept if compared against the few of the neighbouring 5 Star hotels in the same locality.

Though it’s a 4 star hotel, We give them 5 starts for the facility and obliging Hotel staff.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western PLUS Maya, General Manager at Best Western PLUS Maya
Responded Nov 22, 2022
Dear Guest, Thank you for your recent stay at Best Western Plus Maya. We are happy to hear your excellent review of our hotel. We are glad to hear you enjoyed our services. Thank you for recognition of our team members We look forward to welcoming you again soon to Best Western Plus Maya. Regards Chevan Gooneratne General Manager
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Parag Choudhury wrote a review Jul 2022
3 contributions
5.0 of 5 bubbles
Location wise it is situated in a very good place. Specially their on terrace pool facility is outstanding from where you can get to see the rising and landing of the aero planes and also the ongoing trains along with the highway buses on roads. Food was quite OK according to price. The best thing that noticed my attention is their staff's hospitality. Specially, there were one staff named 'Nayan' was good enough to provide us quality service as per our comfort. So, overall experience is been good here. One thing is that their interior is good but not too much space in exterior. Otherwise, it was overall GOOD.
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Date of stay: July 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western PLUS Maya, General Manager at Best Western PLUS Maya
Responded Jul 14, 2022
Dear Guest, Thank you for your recent stay at Best Western Plus Maya. We are happy to hear your excellent review of our hotel. We are glad to hear you enjoyed our Runway Lounge which is offered with the pool and terrace area with breathtaking views of the sunset and view of the airport runways. Thank you for recognition of our team member. We look forward to welcoming you again soon to Best Western Plus Maya. Regards Chevan Gooneratne General Manager
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Syed Arif Hossain wrote a review Jun 2021
Dhaka City, Bangladesh31 contributions13 helpful votes
5.0 of 5 bubbles
Wonderful experience during Ramadan!!
We ordered and they (hotel) sent an Ifter platter for two with almost every item of their Ramadan offer as home delivery. So many items were there, we loved all the items. Specially mutton Haleem, pakora, chicken kebab, chicken mini puff, jalebi, laban. Planning to visit soon for a dine in experience at their facility inshallah.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western PLUS Maya, Owner at Best Western PLUS Maya
Responded Sep 25, 2021
Dear Sir/Madam, Warm Greetings from Best Western PLUS Maya. Thank you very much for give us your valuable feedback, which will motivate our staff and helps us to improve our services even further.
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Moinul Kabir wrote a review May 2022
Dhaka City, Bangladesh337 contributions219 helpful votes
4.0 of 5 bubbles
Best Western Plus Maya is a boutique hotel and The Cove is one of the restaurants in the hotel. It is comparatively a small restaurant, you may feel a bit congested if the population is high. Otherwise it has relaxed homely environment. The interior is very nice and well maintained. The buffet has a wide variety of items and the foods are tasty too. The staffs are well behaved and friendly.
They didn’t refill the prawn item after it was finished very quickly and refill the dish with noodles. Not expected from them.
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Date of stay: April 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western PLUS Maya, General Manager at Best Western PLUS Maya
Responded Jul 14, 2022
Dear Guest, Thank you for your continued support and patronage to Best Western Plus Maya and visiting our signature The Cove Restaurant. We are delighted to hear your positive review on your visit to the restaurant and glad you enjoyed the selection of the buffet which was presented with variety. Moreover, delighted that you have recognised our team members of service and friendliness. Apologise to you on the lacking of replenishing the food item in a timely manner and we will certainly address this issue with our food and beverage management team. Appreciate if you would contact our sales and marketing team at the hotel where we are able to extend an invitation for you to return to The Cove restaurant on us. The email is as listed below. sales@bwplusmaya.com We look forward to welcoming you again soon to Best Western Maya. Regards Chevan Gooneratne General Manager
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Julie A wrote a review Jan 2024
1 contribution1 helpful vote
+1
5.0 of 5 bubbles
This was my third hotel stay at Best Western Plus Maya,In Dhaka Bangladesh.I chose this hotel because it is about 15 minutes from the airport Staff speaks English, the place is impeccably clean, there’s a beautiful outdoor bar on the roof, with a beautiful swimming pool, there’s someone manning the front desk 24 hours a day and the shuttle will pick you up and take you back to the airport. But the other reason why I stay here is because the staff is absolutely fabulous. Nayan, Susan and Sharmin who work in the beautiful restaurant remembered me on my second and third trip!. I returned this hotel six months after my first hotel stay in all three of the staff remembered me from my first trip then I return back in December and all three of these staff remembered me from my first and second trip and were so wonderful so kind so warm and welcoming I couldn’t ask for a better stay. So this is where I’ll be staying for every subsequent trip
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PD wrote a tip May 26
11 contributions3 helpful votes
5.0 of 5 bubbles
"Nice Hotel, all the hotel staff is very helpful and gentle. "
Read full review
ceg51 wrote a tip Apr 2024
Naples, Florida728 contributions252 helpful votes
3.0 of 5 bubbles
"Had I known about the billing scam I would have asked upfront for payment in US dollars or the exchange rate they were going to useHad I kno"
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muhin u wrote a tip Apr 2024
2 contributions
5.0 of 5 bubbles
"Nice place for having food and stay"
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Rafael de Matos wrote a tip Feb 2024
4 contributions1 helpful vote
5.0 of 5 bubbles
"Stay at the second or third floor. "
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Rozario H wrote a tip Jan 2024
1 contribution
5.0 of 5 bubbles
"Good hotel near Airport "
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Not the right property for you?
There are more places to choose from in the Dhaka City area.
PRICE RANGE
C$130 - C$231 (Based on Average Rates for a Standard Room)
LOCATION
BangladeshDhaka DivisionDhaka City
NUMBER OF ROOMS
41
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Best Western PLUS Maya - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Best Western PLUS Maya
What are some of the property amenities at Best Western PLUS Maya?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Best Western PLUS Maya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western PLUS Maya?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Best Western PLUS Maya?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Best Western PLUS Maya?
Conveniently located restaurants include Latest Recipe, Olea Turkish Restaurant at Le Méridien Dhaka, and GRILL ON THE SKYLINE at Dhaka Regency Hotel & Resort.
Are there opportunities to exercise at Best Western PLUS Maya?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Best Western PLUS Maya have airport transportation?
Yes, Best Western PLUS Maya offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western PLUS Maya?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western PLUS Maya offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western PLUS Maya?
The staff speaks multiple languages, including English, Hindi, and Arabic.
Are there any historical sites close to Best Western PLUS Maya?
Many travellers enjoy visiting Korail Basti (5.6 km).
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