I stayed for 2 nights at the Ascott Palace. The staff were very friendly and helpful (Robin on front desk was great), and the rooms were clean and comfortable. The Japanese restaurant was great. Overall would highly recommend.
My husband stayed here recently on business and enjoyed it very much. Bedding is comfortable and the air conditioner worked flawlessly. Masud Nipon went above and beyond to make his stay comfortable. Bonus: tasty sushi restaurant on the top floor!
The crew was very welcoming and helpful with warm smiles everywhere Food was amazing, dinner and breakfast open buffet, there is also a menu if you want The rom was clean and spacious with a kettle and a variety of tea choices The while experience was good
The hotel is strategically located near city and received good service from Manager Shafiqul and Tuhin at the front desk. The food is nice and excellent. They provided complimentary airport pickup and departure too. I found the trip is satisfying
They were serving anything nicely and I appreciate their generous priority. Mr Reaz, Mr Robin and Mr Iqbal were serving me and their hospitality to me was really great. I would like to come here again!!
The service is highly standardized. Mr. Junayar served us with full professionalism. We gladly thanks for your cooperation. The environment was nice and comfortable. The venue will be recommended. The food quality is good.
The reception, check-in and check-out was very smooth and pleasant. There were some plumbing issues in my room which were attended to quickly. The food was only fine and there is much room for improvement.
Thank you Mr. Robin and Mr. Iqbal for your best hospitality.Please continue your this effort. I happy to stay at this hotel. Hope coming back again in next future. Nice restaurant and coffee shop.Lobby is fo beautifully decorated ...room was so nice.fully secured area in dhaka city
Lovely hotel, amenities are great, gym is a bit small, no bar. I had a guest (close friend) came in, the hotel reception staff Mr Nayeem was very thoroughly checking him, copied his ID, told him he should keep his National ID as driving licence was not good enough, called me up in an hour to check whether he is still there, shockingly annoying. On the other hand, person like Rony (front office) made my stay like a breeze, very kind and welcoming, all in all, for a short business trip excellent, as long they manage their equal attitude towards all clients, it’s not bad. Food is pricey but really good and coffee is outstanding.
Wonderful hotel for trip! Duty Manager Shafiqul is very skilled and customer oriented. The service at the hotel is top notch! I recommend! The client's wishes are his top priority. I would love to stay at this hotel next year. The best hotel in Dhaka!
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