Platinum Grand

Platinum Grand

Traveller (166)
Studio Grand
Room & Suite (28)
Dining (15)
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C$105
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About

4.5
#13 of 115 hotels in Dhaka City
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.7 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Platinum Hotels represents a new facet to the hospitality industry landscape in Dhaka. The concept of smart business travel is evolving rapidly and our hotels cater to the smart business travelers who crave distinct and unique experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Highchairs available
Airport transportation
Street parking
Wifi
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Personal trainer
Sauna
Coffee shop
Poolside bar
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Outdoor dining area
Wine / champagne
Rooftop bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Steam room
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Room service
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mid-range
City View
Languages Spoken
English, Hindi

Location

House 52, Road 11 Block F, Banani, Dhaka City 1213 Bangladesh
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 76 out of 100
76
Zia Intl Airport
1 Attraction
within 0.5 kilometers
4.5
4.5 of 5 bubbles331 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Platinum Grand Hotel garners high praise for its exceptional service, with staff members recognized for their courteous and attentive nature, ensuring a hospitable stay. The hotel's cleanliness is frequently lauded, from its pristine rooms to the daily laundry service. Guests revel in the hotel's ambiance, especially the rooftop bar, and find the value unbeatable, citing the comfortable accommodations and prime Banani location. The array of amenities, including the well-kept pool, fitness center, and live BBQ at the rooftop bar, adds to the allure, although a few guests suggest an improvement in the provision of toiletries.
Location
Convenient
Atmosphere
Tranquil
Rooms
Comfortable
Value
Satisfying
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed

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331Reviews0Q+A52Room tips
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Detailed Reviews
Cahit Tas wrote a review Jan 2021
Istanbul, Türkiye3 contributions
5.0 of 5 bubbles
Room conditions are perfect, House keeping must be careful at earlier in the morning to make less noise. When they kove in floors they have to pay attention, especially on fridays.
All staff were friendly and so kind. Foods in the restaurant are deliciouse. Room service also on time.
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Date of stay: December 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: in best location and warm staff
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raqeeb Khan, Marketing at Platinum Grand
Responded Jan 13, 2021
Dear Cahit Tas Thank you for giving us a try and even more for leaving us your valuable feedback, because they always help us improve and maintain our service standards. We deeply appreciate your kind words, valuable feedback, and gracious support. It is our pleasure to have served you. We look forward to your next visit. Hope to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adina Aziz wrote a review Mar 2022
Dhaka City, Bangladesh3 contributions
5.0 of 5 bubbles
Today I experienced an excellent buffet breakfast at Platinum Grand for the second time and I no longer will have any second thought where I want to go next for breakfast again. Two types of cereals were presented and brown to casual bread was soft in texture. Various kinds of fruits and salads were really fresh and organic. Then there were the desserts:Pancakes, cinnamon rolls, strawberry muffins, donuts, cakes, and much more! Pasta truly deserves a high five. Different flavors of juices and milks were throatmelting. Omelets and specially scrambled eggs were all cooked nicely. There were lots of people around the food serving area and I really enjoyed the breakfast with my family pleasantly. The food was absolutely yummy and scrumptious. The waiters were well executed keeping the tables, floors and chairs clean. Their service was up to the mark. The waiter did a nice job of checking back to see if there was anything left that we can have and delivered everything we have called for. Overall,i was very touched with the buffet and what an amazing day it was!

I am very pleased with their ambience and I highly recommend everyone to try the buffet breakfast at Platinum Grand and let your taste buds sizzled with some awesome dishes there.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raqeeb Khan, Marketing at Platinum Grand
Responded Mar 14, 2022
Dear Adina Aziz Thank you for giving us a shot, and even more for leaving us this wonderful review of your time with us at Platinum Grand. It is so rewarding to know you had a great experience with us, our highest priority is to ensure our guests are satisfied at all times and it's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! It is truly rewarding to hear you liked our breakfast at our Terra Bistro restaurant. We work really hard to offer the best food in the best possible environment, so we are happy to see that reflected on your visit. Thank you again Adina, for choosing Platinum Grand, guests like yourself make our job extra wonderful. It’s was a pleasure serving you and we hope to see you soon.
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Hooman S wrote a review Jul 2022
8 contributions5 helpful votes
5.0 of 5 bubbles
This is my second trip in this hotel, my last being 2017. When you enter you will not be impressed by the lobby as it is very small and not at all glam, but don't be put off. The hotel isn't huge on lateral space but more vertically orientated.

Staff are extremely polite and courteous. The hotel is clean and very well maintained. Rooms are well equipped, modern with very effective air conditioning. The shower & toilets were modern & clean and in very good working order & I had no hesitation in using the facilities.

There is a restaurant (Terra Bistro) on the 3rd floor which serves good breakfast, lunch and dinner . Whilst the choice was considerable, I avoided fresh fruit & vegetables (which were extensive), because I was on a short important trip & I was being cautious, but I am sure there wouldn't have been a problem. This limited my choice. The staff were equally courteous and accommodating and went out of their way to ensure our expectations are met. The menu for dinner is Bengali & Chinese and the food was very good. We ate there three nights and were satisfied on all occasions.

On the fourteenth floor there is a very good and disproportionately spacious well equipped gym, which was brilliant. The floor is almost completely dedicated to the gym! Hardly used, so perfect.

On the roof-top (floor 14) above the gym, there is a small pool which given the size I feel is more of aesthetic rather than swimming value and this is surrounded by a very well developed and cute roof terrace type bar/cafe, which really adds tremendous charm to the hotel. I would definitely recommend you go there even if not staying at the hotel, as well as the Terra Bistro restaurant.

In summary, the hotel is not flashy and doesn't have the extravagant entrance, but very much comfortably meets expectations. I would not have any hesitation in recommending it and would go back.
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Date of stay: July 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Rooms facing the back have boring poor view, but I suspect would be quieter than those facing the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raqeeb Khan, Marketing at Platinum Grand
Responded Jul 17, 2022
Dear Hooman S Thank you for giving us a shot, and even more for leaving us this wonderful review of your time with us at Platinum Grand. It is so rewarding to know you had a great experience with us, our highest priority is to ensure our guests are satisfied at all times. On behalf of the Platinum management and the entire organization, thank you for your recommending Platinum Grand. We hope to see you very soon with us, it will be a pleasure to host you again.
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Kays Chowdhury wrote a review Feb 2020
United Kingdom174 contributions27 helpful votes
5.0 of 5 bubbles
This is the hotel where I come. Very best hotel for guest Service, security and quality. All the staffs are very friendly and genuinely helpful. Front office manager Mr Taher and Senior Duty Manager Mr Alamgir they both are the team leaders who looks after the foreign guests with true customers service attitude. 24 hours in house restaurant and roof top swimmingpool are the real bonus for the guests. Just we want complementary airport shuttle for regular foreign guest what will mskes us feel more comfortable and secured.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raqeeb K, Public Relations Manager at Platinum Grand
Responded Feb 16, 2020
Dear Kays Chowdhury We are incredibly grateful that you took the time out to leave us such an amazing review. It is only when we receive such positive feedback, do we rest knowing that we have done our jobs well. I will personally ensure that your kind words are passed on to Mr. Taher and Mr. Alamgir, who played an important role in making your stay with us a positive experience- and we agree, they are both truly gems to have on leading our team. It is extremely important for us to ensure that your stay with us is safe, convenient and comfortable. So, it’s rewarding to know you appreciated our security, airport pick-up service, our rooftop swimming pool, and our 24 hours restaurant. We look forward to your next visit. Hope to see you soon.
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Protik R wrote a review Feb 2021
2 contributions1 helpful vote
5.0 of 5 bubbles
This hotel environment is very comfortable and all staffs are very much cooperative and their food also good
And specially front desk personnel are very helpful and expert. Their security system also good
Room well furnished . We feel like at home environment
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Date of stay: February 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raqeeb Khan, Marketing at Platinum Grand
Responded Feb 2, 2021
Dear Protik R Thank you for this wonderful review. It is extremely important for us to ensure that your stay with us is safe, convenient, and comfortable so you appreciating our Hotel's security and rooms, vindicates our efforts, and motivates us greatly. We work hard to offer the best food possible, so we are happy to see that reflected on your visit. I will be sharing your feedback with our entire team, especially our front desk personnel who made your experience with us extra special. It is our pleasure to have served you. We look forward to your next visit.
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kazi m wrote a review Dec 2021
Toronto, Canada1 contribution
5.0 of 5 bubbles
During my vacation and visit to Bangladesh, I was staying at Platinum Grand with my family, we stayed here for a little over 3 weeks, I highly recommend this place, great location close to everything you need while traveling, they have great food (great restaurants), great amenities (pool, steam and sauna), the security is top class, but 1 thing that makes this place above any other hotels is the people, you will feel great, pampered, everything about this place is Amazing. My daughter became very friendly with the staff and they loved her and pampered her like a princess. Almost every morning Ishrat (one of the staff) spent time with her and would feed her breakfast, this place is a must if you are looking for a great experience, a home away from home.
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Date of stay: November 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: If you are staying with family, request one of the higher floors, and a bigger suite, they have...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raqeeb Khan, Marketing at Platinum Grand
Responded Dec 21, 2021
Dear Kazi M We are incredibly grateful that you took the time out to leave us such an amazing review – we are all delighted to know you enjoyed your stay with us. We try hard to make our guests feel at home, make sure they are well taken care of and stay always satisfied. It is only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Our entire hotel staff enjoyed catering to your family and your needs as much as you enjoyed your stay. I will personally ensure that your kind words are passed on to Ms. Eshrat who played an important role in making your stay with us a positive experience. Thank you for giving us the opportunity to serve you and your family, it will be a pleasure to serve you again at Platinum Grand. We look forward to your next visit.
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Dawson wrote a review Jan 2021
72 contributions
5.0 of 5 bubbles
You are greeted by very friendly and helpful staff the moment you step in. The pleasant experience continues throughout the stay. For entertainment, there is a very nice rooftop pool/bar/restaurant where you can listen to a live band playing Western and Bangladeshi hits, while sipping an ice-cold beer or a groovy cocktail. The restaurant on the 3rd floor is spacious, and the menu has a lot of choice, mouth watering asian & western dishes. I felt at home and I recommend this hotel to solo travelers or couples.
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Date of stay: January 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raqeeb Khan, Marketing at Platinum Grand
Responded Jan 29, 2021
Dear Lucian Thank You for giving us a shot, and even more for leaving us this wonderful review of your time with us at Platinum Grand. It is so rewarding to know you had a great experience with us. Our highest priority is to ensure our guests are satisfied at all times and it's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! Special thanks for mentioning Rooftop Bar and Lounge and our 24-hour open Restaurant, we work hard to offer the best food in the best possible environment, so we are happy to see that reflected on your visit. Thank you, Lucian, for making Grand your home away from home, guests like yourself make our job extra wonderful. It’s was a pleasure serving you and we hope to see you soon.
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Taner wrote a review Jan 2023
1 contribution1 helpful vote
5.0 of 5 bubbles
I have stayed in this hotel for 2 night with my wife.It was very satisfying in terms of price/expectation scale.Things i liked very much during my stay are as below:
1)Very good location (near to airport,near to touristic place,near to city center)
2)Lovely,respectfull and helpfull staff(Arranging car,arranging for extended check out,airport pick up and drop)
3)Satisfying breakfast open buffet and dinner(As foreigner ,i liked the foods that i had in this hotel.Good service,variety and hygen)
4)Tribe bar really fascinating in terms of view,pool and restaurant.Thursday evening live music by itself worth to stay here since it is very difficult to find a live music place in Bangladesh
5)May be one of the best was it is safe ,which is much more important for foreigner than anything else.(I stayed with my wife securely)
6)The gym has so many workout exercises for those who want some exercise and burning calories.
8)It is also a good networking point with several people coming from several countries.
As a result ,it was a safe ,joyful stay for us.I can strongly suggest to anyone for a stay.Furthermore ,i want to thank all staff who were so friendly with us.
Best regards
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Date of stay: January 2023
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raqeeb Khan, Marketing at Platinum Grand
Responded Jan 29, 2023
Dear Taner We are incredibly grateful that you took the time out to leave us such an amazing review – we are all delighted to know you enjoyed your stay with us. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. It is only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us the opportunity to serve you, it will be a pleasure to serve you again at Platinum Grand. We look forward to your next visit.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Khairul Nizam T wrote a review Dec 2023
1 contribution
5.0 of 5 bubbles
Provide great service, friendly staff, location wise strategic, has many shop surrounding such as pharmacy, artisan, burger king, banks.

Room - spacious space except stingy on toiletries..2nd day only provide a bottle of shampoo without bath soap. No prayer mat provided in the room..
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Date of stay: December 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Platinum Grand
Responded Dec 9, 2023
Dear Sunshine642051 Thank you for giving us a shot, and even more for leaving us this wonderful review and recommendation. Your kind words, valuable feedback and gracious support are very much appreciated! We hope to see you very soon with us, it will be a pleasure to host you again at Platinum Grand.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
UniversalSFTraveler wrote a review Feb 2020
San Francisco, California3 contributions
5.0 of 5 bubbles
It's not my first time staying at the Platinum Grand, but I always come back because of the great experience. The staff, especially Moon and Rokibul, always put the customers first and seek to make your stay perfect. I especially enjoy the gym upstairs, and the restaurant which has good food. Good job to the Platinum team!
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raqeeb K, Public Relations Manager at Platinum Grand
Responded Feb 16, 2020
Dear UniversalSFTraveler First of all, thank you for this wonderful review. I will share your comments with the entire staff, especially Moon and Rokibul who played a role in making your stay with us so enjoyable. It’s truly rewarding to hear you enjoyed enjoy the gym upstairs, and the restaurant. Thank you again for supporting our efforts and endorsing Platinum Grand. We look forward to your next visit. Hope to see you soon.
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Jim Allardyce wrote a tip Apr 2024
United States3 contributions
5.0 of 5 bubbles
"Its very hot in Dhaka, my time in the pool helped."
Read full review
Julius Arthur S wrote a tip Apr 2024
2 contributions1 helpful vote
5.0 of 5 bubbles
"No comments. All good"
Read full review
Rupam A wrote a tip Mar 2024
Kolkata (Calcutta), India10 contributions2 helpful votes
5.0 of 5 bubbles
"Very nice location all resturent big shopping mall every thing nearby "
Read full review
Go68398395977 wrote a tip Jan 2024
2 contributions
5.0 of 5 bubbles
"Rent a care with driver was must for us. "
Read full review
Jim Allardyce wrote a tip Dec 2023
United States3 contributions
5.0 of 5 bubbles
"Great gym and the rooftop bar"
Read full review
Not the right property for you?
There are more places to choose from in the Dhaka City area.
PRICE RANGE
C$114 - C$162 (Based on Average Rates for a Standard Room)
LOCATION
BangladeshDhaka DivisionDhaka City
NUMBER OF ROOMS
45
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Platinum Grand - UPDATED 2024 Prices, Reviews

Frequently Asked Questions about Platinum Grand
Which popular attractions are close to Platinum Grand?
Nearby attractions include Chawkbazar Shahi Mosque (0.2 km).
What are some of the property amenities at Platinum Grand?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Platinum Grand?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Platinum Grand?
Guests can enjoy free breakfast, an on-site restaurant, and a free welcome drink during their stay.
Is parking available at Platinum Grand?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Platinum Grand?
Conveniently located restaurants include Risotto by Sarina, Summerfields by Sarina, and Amrit restaurant.
Are there opportunities to exercise at Platinum Grand?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Platinum Grand have airport transportation?
Yes, Platinum Grand offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Platinum Grand?
Yes, dry cleaning and laundry service are offered to guests.
Does Platinum Grand offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Platinum Grand?
The staff speaks multiple languages, including English and Hindi.
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