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Orchid Garden Hotel

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Orchid Garden Hotel
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136 Reviews from our TripAdvisor Community

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Showing 126: English reviews
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Reviewed 17 January 2017 via mobile

Good services and 5 star hopitality. Provided transportation when departure and arriving. Located near to stadium that can access to tennis court, jogging area, swimming pool and also food stall. Staff is very friendly whenever ask about anything.

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Helpful?
Thank mahathir82
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Mahathir, Thank you very much for taking the time to compliment our services during your last visit, your efforts and time to do so are, sincerely, greatly appreciated! As usual I will share your kind comments with my Team as such feedbacks always come a great boost of moral to all of them knowing their good efforts to provide...

Kota Kinabalu, Malaysia
Reviewed 25 December 2016

Stayed at this hotel because of proximity to where I needed to go. Check in was fast and efficient, front desk officer got my booking and had my room key ready in minutes. When I walked into the room, i felt that the room could use brighter lighting, especially at the desk and seating area. Otherwise, somewhat dated but still...

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Helpful?
Thank Johan A
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Johan A, Thanks for your gracious comments about your recent stay at Orchid Garden Hotel Brunei. So pleased that you found the location and service levels of the team to contribute to the enjoyment of your stay. The room lighting that you mentioned have been brought to the attention of our related department, we do apologize for any inconvenience...

Bangkok
Reviewed 28 November 2016

The Orchid Garden looked like a great deal online - well rated, full service hotel that has hosted Clinton, Albright and various other international dignitaries. And it did... in the 1990s. The place is unchanged since. A big lobby that is quite uncomfortable welcomes you. Half decent but old style rooms too. Everything was ok but not five star. And...

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Helpful?
Thank Harkish
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Harkish, On behalf of our entire staff at Orchid Garden Hotel we apologize for the concerns you shared about your experience at this hotel. The problems that you mentioned have been brought to the attention of the management. I understand your frustration, and I sincerely apologize for any inconvenience it had caused you. Thank you again, for your honest...

London, United Kingdom
Reviewed 28 November 2016 via mobile

Stayed on a package tour. The breakfast is so-so, but the dinner buffet is very good and price is cheap. Though not much variety, all are very tasty. The swimming pool is small but good enough. Room service is excellent. I requested for ice cubes 3 times and every time it was delivered within 3 minutes. Very consistent. Wifi is...

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Helpful?
Thank H_Chui
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear H_Chui, Thank you for taking the time to write in detail about your experience. It’s great to know that you had a wonderful and worry-free stay. The problems on the internet have been brought to the attention of our related department, I sincerely apologize for any inconvenience it had caused you. We hope to welcome you another time when...

Kuala Lumpur, Malaysia
Reviewed 27 November 2016

Rooms are good. Food is good. But broadband service is very poor. Wifi signal is poor at some locations. And when signal is good, connection is very poor. Orchid hotel to urgently upgrade coverage, quality and speed of broadband service.

Review collected in partnership with this hotel
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Helpful?
Thank ANASHARI
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear ANASHARI, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I sincerely...

Bandar Seri Begawan, Brunei Darussalam
Reviewed 25 November 2016 via mobile

Fast check in , the hotel is close to the international airport. And national stadium is just nearby the hotel too . Gym and swimming pool are some of the facilities provided. Shutter transport to the nearest shopping complex available.

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Helpful?
Thank 616shah
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear 616shah, Thanks for your gracious comments about your recent stay at Orchid Garden Hotel Brunei. So pleased that you found the location and service levels of the team to contribute to the enjoyment of your stay. We do hope to see you return again soon. best regards, Mohd iswandi Maaruf Director of Operations jack@orchidgardenbrunei.com

Greater Melbourne, Australia
Reviewed 23 November 2016

I would recommend this hotel. It is convenient to the Airport, Times Square and the International Convention Centre. It is friendly, not ostentatious and service and meals are fine. It is not a new and flashy hotel, but it has been well maintained and is comfortable.

Review collected in partnership with this hotel
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Helpful?
Thank jimA8939ST
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear jimA8939ST, Thank you very much for taking the time to compliment our services during your last visit, your efforts and time to do so are, sincerely, greatly appreciated! As usual I will share your kind comments with my Team as such feedback always come a great boost of moral to all of them knowing their good efforts to provide...

Pune
Reviewed 22 October 2016

One of the best breakfast places ever. The stay was very enjoyable and the comfortable. Staff was very polite and helpful. It is situated near the airport and few malls. Hotel has free shuttle to the nearby places at regular intervals which is very convenient. If you are arriving late in the night, please carry some food with you. As...

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Helpful?
Thank Neeraj D
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Neeraj D, Thank you for choosing to stay with us at Orchid Garden Hotel Brunei. So pleased that you found the location and service levels of the team to contribute to the enjoyment of your stay. I will be sure to share your comments with them. We all look forward to welcoming you back. best regards, Mohd Iswandi Maaruf...

Kuantan, Malaysia
Reviewed 17 October 2016 via mobile

Hotel was conveniently situated since we had a convention at ICC, also nearby to town and tourist destinations Room was comfortable and quite large. Breakfast buffet was okay Staff were welcoming and friendly

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Helpful?
Thank NORZILA B
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Norliza B, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. I sincerely thank you for the kind words and the good comments that made your stay memorable. We are so happy...

Ho Chi Minh City, Vietnam
Reviewed 13 October 2016 via mobile

If you are in Brunei try to stay at Orchid Garden Hotel Anggerek Desa as located near to Brunei International airport and Stadium also closed to Swimming pool. This is a very quiet place snd walking distance to shopping area in Serusop . Nice place to stay with family .... let's try it out.

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Helpful?
Thank nursajaa2410
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear nursajaa2410, Thank you for choosing to stay with us at Orchid Garden Hotel Brunei. I am so glad to hear that you enjoyed your stay. Together with my Team, I look forward to welcoming you back to Bandar Seri Begawan. Once again, thank you so much and wishing you a fantastic time ahead. best regards, Mohd Iswandi Maaruf Director...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
A 147 business class hotel, strategically located between the Brunei International Airport, the International Convention Centre and the Government Offices. Being closest hotel to the RBA Golf Club, it is also an ideal place to stay for a short golf vacation. With the full fledge Amanha Spa, guests can relax after a long day. ... more   less 

Additional Information about Orchid Garden Hotel

Address: Simpang 9 Kg Anggerek Desa Lot 31954 | Jalan Berakas, Bandar Seri Begawan BB3713, Brunei Darussalam
Region: Brunei Darussalam > Brunei-Muara District > Bandar Seri Begawan
Price Range: $70 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Orchid Garden Hotel 3.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Hotel Orchid Garden
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Questions & Answers

Here's what travellers have asked, with answers from Orchid Garden Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to another hotel”
 of 5 bubbles Harkish, 28 Nov 2016 | Read review
“Non smoking”
 of 5 bubbles Eamon9, 16 Aug 2016 | Read review
“Prior to entering your room , ensure the wifi and room lights etc are working.”
 of 5 bubbles annj604, 24 Feb 2016 | Read review
“Both sides have nice views to see”
 of 5 bubbles kend239, 16 Feb 2016 | Read review
“Rooms facing the stadium offer quite good view”
  • sunset view from the room
  • view from the room
  • room 415
 of 5 bubbles michaeltK6927CB, 23 Jan 2016 | Read review
5 of 5