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Orchid Garden Hotel

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140 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Dubai, United Arab Emirates
Reviewed 23 July 2014

A quiet hotel for a stop in Brunei. The hotel staff are friendly however check-in takes time, facilities are clean but a little old and they forgot to put a toothbrush and toothpaste in my bathroom! I had to wait for an hour.. Internet connection is free but is so slow, food is just okay. Good value for money for...

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Helpful?
Thank Ayachermarie
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Ayachermarie, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I sincerely...

Shanghai, China
Reviewed 20 June 2014

Paid a visit in May, booked 2 nights stay in Brunei I'm glad to choose this hotel as it meets every need of your expectation. Pros: when enter the hotels, the hall is very large and staff at the concierge performs professional, a little long for check-in, but it provides you anything, complimentary breakfast, introduction of the facilities in the...

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Helpful?
Thank lz s
Mohd_Iswandi, Manager at Orchid Garden Hotel, responded to this review

Dear Lizhou W, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. I sincerely apologize for any inconvenience...

Kota Kinabalu, Malaysia
Reviewed 27 May 2014

Orchid Garden Hotel is a very nice quiet hotel only 10 mins (max) from the newly built Airport. This hotel is a must stay for travelers looking for a hotel - over night - a couple of days. The rooms aren't big, but provide all the normal needs. Very clean hotel, staff very courteous and helpful, nice selection at breakfast...

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Helpful?
Thank DuncanPGA
Mohd_Iswandi, Manager at Orchid Garden Hotel, responded to this review

Dear DuncanPGA, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. I sincerely thank you for the kind words and the good comments that made your stay memorable and enjoyable. Comments like this...

footscray west
Reviewed 26 March 2014

spent 2 nights here - the hotel itself is clean and rooms quite large and it is in a quiet location (in the middle of a sporting complex) about a 5 minute drive to the airport. I found the counter staff very friendly and helpful in arranging trips, sorting out a late checkout + providing a bit of local advice....

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Helpful?
Thank rjsFootscrayWest
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Sir, Thank you so much for taking the time to review Orchid Garden Hotel Brunei, following your recent stay. I am so pleased that you enjoyed all of the aspects of your stay. Your comments have been passed on to congratulate them on a job well done. Thank you again for recommending us and we look forward to welcoming...

Reviewed 13 February 2014 via mobile

My friend and I had a delay of our planes and World Brunei put us up in this hotel. The rooms and the free breakfast were excellent in the service was top-notch. A welcome respite from the travels of the weary. We also had free shuttle service to the airport which was very close by.

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Thank Repsaw
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Repshaw, Thanks for your gracious comments about your recent stay at Orchid Garden Hotel Brunei. So pleased that you found the location and service levels of the team to contribute to the enjoyment of your stay. We do hope to see you return again soon. Best regards, Mohd Iswandi Maaruf Director of Operations jack@orchidgardenbrunei.com

Melbourne
Reviewed 4 December 2013

Royal Brunei paid for my overnight accommodation. This place was ok. Not top class, but also not a dump. Looks old from the outside. entrance was very nice. Hotel was very clean. Staff were very pleasant. Breakfast had a nice variety. I was very impressed with the fruit flies all over the breakfast pastries. (I gave them a miss). WIFI...

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Thank jamjar136
Perth, Australia
Reviewed 24 November 2013

Mould on the shower curtain. The hotel shuttle bus schedule is poor, they should run every hour considering the distance from town. I forget the exact times but there is a 2 hour gap between some services and if you want to use the shuttle in between hours they want to charge double the rate that a taxi would charge...

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1Thank Hostage66
Glasgow, United Kingdom
Reviewed 19 November 2013

I was here for 2 nights on business trip through Asia, and it was fine, although maybe wouldn't be my first choice if I was doing the booking. Hotel was clean, service was fine. Room was ok, bit dated, nothing special, nothing memorable, but it was clean and comfortable. Internet worked kept logging in and out. Had to log in...

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Thank J H
Mumbai (Bombay), India
Reviewed 27 September 2013

Have stayed here twice in the last two months, the food served in the restaurant (which also provides the room service food) is not upto the mark. Ordered a local fish and chips and was sent a microwave re-heated dish, being in a hurry to catch my outbound flight did not send it back. Otherwise the hotel is exactly what...

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1Thank GGfromMumbai
Melbourne, Australia
Reviewed 25 September 2013

The airport transfers were efficient. The hotel was clean and aesthetics very pleasing. Check in was easy. Wifi had its problems. They ran an extra free shuttle for us to the city and pickup was on time and easy. Room was very comfortable. Free breakfast was delicious and you are seriously spoilt for choice. Our night there was included in...

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1Thank Megan L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
A 147 business class hotel, strategically located between the Brunei International Airport, the International Convention Centre and the Government Offices. Being closest hotel to the RBA Golf Club, it is also an ideal place to stay for a short golf vacation. With the full fledge Amanha Spa, guests can relax after a long day. ... more   less 

Additional Information about Orchid Garden Hotel

Address: Simpang 9 Kg Anggerek Desa Lot 31954 | Jalan Berakas, Bandar Seri Begawan BB3713, Brunei Darussalam
Region: Brunei Darussalam > Brunei-Muara District > Bandar Seri Begawan
Price Range: $73 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Orchid Garden Hotel 3.5*
Number of rooms: 147
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Also Known As:
Hotel Orchid Garden
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Gd rms.. could consider more tv progs”
 of 5 bubbles malieq, 9 Mar 2017 | Read review
“Go to another hotel”
 of 5 bubbles Harkish, 28 Nov 2016 | Read review
“Non smoking”
 of 5 bubbles Eamon9, 16 Aug 2016 | Read review
“Prior to entering your room , ensure the wifi and room lights etc are working.”
 of 5 bubbles annj604, 24 Feb 2016 | Read review
“Both sides have nice views to see”
 of 5 bubbles kend239, 16 Feb 2016 | Read review
5 of 5