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NagaWorld Hotel & Entertainment Complex

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540 Reviews from our TripAdvisor Community

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There are newer reviews for NagaWorld Hotel & Entertainment Complex
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Showing 442: English reviews
Reviewed 7 September 2014

I stayed there 2 days and had to pay for everything even a router for room to pick up internet on arrival I payed a us$300 deposit for room and told it would be payed back after 2 weeks it's now 2 months later and still no sign of the money. It was dingey the staff were not helpful. And...

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Helpful?
3Thank Geoff1988
NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Geoff1988, Thank you for staying with us and for taking the time to bring these matters to my attention I am alarmed by your comments. I would like to individually speak to you to gather more details of your visit and investigate these matters. I would appreciate it if you could send me your contact details to philipommen@nagaworld.com. Thank...

London, England, United Kingdom
Reviewed 6 September 2014

This hotel was so bad i checked out in literally 1 hour after i had had a shower, even though i had paid for three nights. It was dirty, my tv didn't work, it had no minibar, NO wifi (only in the terrible noisy lobby downstairs and a weak signal) no hand towels in the bathroom, i can go on....

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1Thank Hassan A
NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Hassan, Thank you for staying with us during your recent trip to Phnom Penh. I am appalled to learn of your comments. I would like to personally speak to you to find out your check-in details and investigate this matter. I would appreciate it if you could send me your contact details to philipommen@nagaworld.com. Thank you and hope to...

Shanghai, China
Reviewed 2 September 2014

I don't know if it's the best hotel in Phnom Penh. but it is the biggest one for sure. Normally you can relax yourself inside without going out. They have Japanese,Chinese and contemporary cuisine restaurant. With two performance area, They play local style performance or singing on the stage. Spa ,KTV ,Gym are also available. Their staff's language skills are...

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Helpful?
Thank Jerry2528
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Hello Jerry2528, Thank you very much for taking time to review your stay with us here at NagaWorld. We are very happy to hear that you enjoyed your time here in Cambodia. It seems that you were able to check out a variety of services while here at the resort - we're glad that you enjoyed them! Thank you again...

Kuala Lumpur, Malaysia
Reviewed 27 August 2014

This hotel has many guests simply because of its casino at the ground floor. Other than the casino, I find this is just another 4 star hotel with nothing to be proud of. The casino is located at the ground floor and this makes the hotel lobby a busy place when the casino patrons walk in and out, almost non...

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Thank tansui
Sentosa Island, Singapore
Reviewed 26 August 2014

Not very convenient location . No convenience store or café nearby . However the room is clean and spacious .great selection of food for breakfast at the pangea fusion restaurant . The only gripe is the faulty bread toaster which always burn breads. There is nightly performance at the lobby to keep you entertained . The food in the hotel...

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Thank TonyLau
Albuquerque, New Mexico
Reviewed 26 August 2014

This has got to be the best hotel I have ever been to. From the time of check-in to check-out, there wasn't anything that made me even crack a frown! Beautiful property, excellent service, rooms were quite roomy. Clean and new! Free wifi and connected internet. Casino was very ritzy. Loved every minute of stay.

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Thank Nguyen1of5
Melbourne, Australia
Reviewed 14 August 2014

I was here exactly 2 years ago and gave it 5 stars as it was trying to do something different in PP. but times change and this place is going backwards. Firstly it currently resembles a building site as they are undertaking major renovations to the entrance area - access is currently through the back door, literally. This means there...

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Thank Gustypants
Malaysia
Reviewed 11 August 2014

Overall was good. Value for money. Great management for an extremely large hotel. Helpful staff.The reception is huge and everything is well arranged.Transportation are available easily at entrance of the hotel.

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Thank Pinkytan7778
Colombo, Sri Lanka
Reviewed 5 August 2014

Its a place to be if you really looking for fun & sweet at one location. Hotel is bit noisy with atmosphere where its operated. Breakfast is excellent with wide range of choices of your like. I really got addicted to soup made of with my choices. Rooms are basic. No Wi fi but only in the lobby and the...

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Thank LakJan
Kuala Lumpur, Malaysia
Reviewed 31 July 2014

great adventure a real happening place- from super Spa .. to discos - Bras all under one Roof.. best rerstaurants with high quality standards in P P .. Korean . italian . chinese .. french more and of course CAsino!! very good offers bets value ..

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1Thank gooseliver66

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
This five-star hotel & entertainment complex is only 30 minutes from the Phnom Penh International Airport. Strategically situated in the heart of Cambodia’s capital, it is close to the Pencil Super Center, the Cambodia Amusement Park as well as other governmental offices like the National Assembly and the Ministry of Foreign Affairs and International Cooperation. Showcasing an ancient Khmer style, the hotel’s interior and guestrooms are adorned with traditional motifs including the gracious stone-carved Apsara, a highly revered female angel in ancient Khmer mythology. The Nagaworld Cambodia’s on-site casino, located at a separate wing of the hotel, is complete with various gaming halls, live music and first-rate service. ... more   less 

Additional Information about NagaWorld Hotel & Entertainment Complex

Address: NagaWorld, Samdech Techo Hun Sen Park | Hun Sen Park, Phnom Penh, Cambodia
Region: Cambodia > Phnom Penh
Price Range: $114 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NagaWorld Hotel & Entertainment Complex 5*
Number of rooms: 525
Reservation Options:
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Hotel Style:
#40 Luxury Hotel in Phnom Penh
#46 Spa Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from NagaWorld Hotel & Entertainment Complex staff and other travellers.
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Questions? Get answers from NagaWorld Hotel & Entertainment Complex staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 8th floor and still could hear the Lloyd music.”
 of 5 bubbles saskiao368, 13 Mar 2017 | Read review
“ask for the island or the park view through hotel number and the higher room, the less noise you get”
 of 5 bubbles vichetv, 3 Jan 2017 | Read review
“Request highest floor and no. Smoking rooms.”
 of 5 bubbles nursajaa2410, 1 Jan 2017 | Read review
“All rooms are good”
 of 5 bubbles sobhanprakashp, 28 Nov 2016 | Read review
“higher floors have better views”
 of 5 bubbles LukeHV, 26 Nov 2016 | Read review
5 of 5