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Ohana Phnom Penh Palace Hotel

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448 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Los Angeles, California
Reviewed 16 December 2016

First, the staff at the Ohana was fantastic, but the hotel is not up to even a 3 star standard. I stayed here only one night as part of a tour; however, it was the first night of our tour, and I worried that based on this hotel that I had made a big mistake booking this tour. The location...

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1Thank vandy1999
Melbourne, Australia
Reviewed 7 December 2016

As a regular visitor to Phnon Penh I usually stay at another nearby hotel but spent 5 night here in November on the recommendation of friends who regularly stay here and I was not disappointed. The location is fabulous - just meters from the riverside, next to the Kandal market and slap bang in the middle of the eating and...

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Thank charlene r
Hiroshima, Japan
Reviewed 20 November 2016

Lobby staffs are nice, I like the bellhop guy with the big smile and thing. Lights out after mid-night! Scared the h*ll out of me, thought that I was grounded on the street through the night for being late like a boarding school, lol. Room is undisturbed, shower is okay, except of bloody-like drain on towel that I feel terrible,...

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Thank Shou M
Royal Tunbridge Wells, United Kingdom
Reviewed 16 November 2016

Stayed here just the one night but coincided with the annual 3 day Water festival. Welcoming staff, very spacious room and air - con that if uncontrolled could give you a chill. Small pool with two plunge pools on the roof. Breakfast was a little disappointing. We had been for an early morning walk to the central market and by...

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Thank Langtoncol
Santa Clarita, California
Reviewed 13 November 2016

The hotel is in an "iffy" part of town. Once inside, the rooms and staff are very nice. We saw some prostitutes working the river walk area. But loved the proximity to the street side bars and the local farmers market. We had drinks and dinner in a local restaurant (2 of us) for $13 US!

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Thank 720Anthony
Shefford, United Kingdom
Reviewed 6 November 2016 via mobile

The Ohana Palace is situated right near the riverside and is walking distance to some nice bars. On the opposite side of the hotel is the local's night market. It's very smelly if you walk through it but worth a trip. The rooms are large and very comfortable. Nice courtyard pool with saunas. Food quite good but as not many...

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Thank Andycor1
Melbourne, Australia
Reviewed 1 November 2016 via mobile

Comfy and neat rooms , very friendly and polite staff! Location is good, you can walk along the Tonle Sap river which is at a stone's throw! Royal Palace , National Museum and the city monuments are all closeby. Plus quite nice food joints!

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Thank Lavi1205
Reviewed 27 October 2016 via mobile

Dear fellow reviewers: This is Cambodia, an undeveloped, impoverished country with minimal infrastructure and rampant corruption. Expect unqualified servicemen, keep your hand on your wallet, and be delighted when staff can understand your particular style of English. That said, this is a spacious, well-equipped and conveniently located hotel - but US$50 is a lot of money for a room in...

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Thank mangawhio
Sydney
Reviewed 26 October 2016 via mobile

My husband and I booked 2 nights and only stayed one due to the hotel being far from clean. No refund for the night we did not stay but we couldn't wait to get out of there so we didn't care. Our room was large with a balcony but it had bird poo and rubbish on it. Room had bugs...

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Thank Rosa11969
Hobart, Australia
Reviewed 23 October 2016

I have stayed at this hotel four times now over the last 6 years and I am always happy with my choice. It's in a great location near the waterfront so close to scenes of the locals going about their daily activities. There are also nice restaurants close by, access to transport etc etc. Check in and front service is...

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Thank NicS2

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Ohana Phnom Penh Palace Hotel

Address: #4-6 St 148, Sangkat Phsa Kandal1, Khan Duan Penh, Phnom Penh, Cambodia (Formerly Hotel Castle)
Region: Cambodia > Phnom Penh
Price Range: $66 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ohana Phnom Penh Palace Hotel 3*
Number of rooms: 85
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Questions & Answers

Here's what travellers have asked, with answers from Ohana Phnom Penh Palace Hotel staff and other travellers.
6 questions
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Los Angeles, California
Los Angeles, California
over a year ago
Jannali, Australia
10 months ago
Torrance, California

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Questions? Get answers from Ohana Phnom Penh Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room that doesn't face out onto the street”
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“third fourth and fifth floors at the back are in our opinion the best.”
 of 5 bubbles nunovy, 18 Feb 2017 | Read review
“609....great room”
 of 5 bubbles Andyjames0711, 30 Dec 2016 | Read review
“Construction next door, but did not cause problems”
 of 5 bubbles SVMackie, 13 Sep 2016 | Read review
“Choose another hotel”
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