We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 278 hotels in Phnom Penh

Ohana Phnom Penh Palace Hotel

507 reviews
Save
Traveller (249)
Room & Suite (74)
Dining (31)
Overview
  • Excellent16%
  • Very good50%
  • Average26%
  • Poor7%
  • Terrible1%
Travellers talk about
“the river”(97 reviews)
“great location”(54 reviews)
“local market”(20 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$35.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Phnom Penh hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3db1e9a9dc3149e282f066edcaca7b99", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1423273,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79899123],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":1,"year":2018},"checkout":{"day":30,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":35,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"3db1e9a9dc3149e282f066edcaca7b99","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":35,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":35,"highestMetaPriceDisplay":-1,"hotelName":"Ohana Phnom Penh Palace Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNkYjFlOWE5ZGMzMTQ5ZTI4MmYwNjZlZGNhY2E3Yjk5IiwiQUlLIjoiMWY1NDIyMGZhODRjNDNlZDg3MTJmODk0ZjhmMmRlNTYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/01/2018", "checkOut": "30/01/2018", "lowestPrice": "US$35", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79899123":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (507)Write a Review
There are newer reviews for Ohana Phnom Penh Palace Hotel
See the most recent reviews
Filter reviews
384 results
Traveller rating
69
187
95
29
4
Traveller type
Time of year
LanguageEnglish
More languages
69
187
95
29
4
Show reviews that mention
All reviewsthe rivergreat locationlocal marketrooftop restaurantsixth floortonle sapbreakfast roomintrepid tourrestaurants and barsair confree wifiroom was largeswimming poolside streetgood sizecomfortable hotelnight life
FilterEnglish
Updating list...
21 - 25 of 384 reviews
Reviewed 14 October 2017 via mobile

Not a good start when staff lie about not accepting Kip which was very inconvenient when arriving late in the eve. Used sneaky tactics and preyed on our inexperience to rip us off. Couldn't use the pool (or have a conversation) due to renovations, also...More

Thank SailorCaroline
Response from Ohana_Hotel_PP, General Manager at Ohana Phnom Penh Palace HotelResponded 16 October 2017

Dear Caroline, many thanks for taking the time to write a review of the Ohana Phnom Penh Palace Hotel, and we are pleased to hear that you enjoyed your room and the views from our roof-top restaurant, bar and sun-terrace. Concerning the hotel not accepting...More

Reviewed 6 October 2017

On Tuesday 26 Sept I left my room around 9am and advised the hotel that my air con was not working and could they have it repaired whilst I was out - I was told this would happen within the hour. I returned 2 hrs...More

1  Thank David D
Response from Ohana_Hotel_PP, General Manager at Ohana Phnom Penh Palace HotelResponded 8 October 2017

Dear David Thank you for writing your account of events, however it is a rather different account of what was discussed when we met. Firstly I would like to point out that currently we have 481 reviews on TripAdvisor, and no other review relates to...More

Reviewed 5 October 2017 via mobile

We loved this hotel! From arrival the service was incredibly friendly with a porter helping with bags and talking us through how to use the safety deposit box, air con, Tv etc. The rooms are really spacious and the beds are comfortable. Not great for...More

Thank 00Shawn00
Response from Ohana_Hotel_PP, General Manager at Ohana Phnom Penh Palace HotelResponded 8 October 2017

Dear Shawn Thank you very much for taking the time to write a review and we are delighted to hear that you thoroughly enjoyed your stay at the Ohana Phnom Penh Palace Hotel. We would be happy to welcome you back when you are next...More

Reviewed 18 September 2017

I stayed at the Ohana recently with my Cambodian family. The room was spacious with good AC and it was very quiet despite it's great location. It's only a few meters from the riverside and near the Kandal market. The breakfast was very good and...More

Thank Humphrey H
Response from Ohana_Hotel_PP, General Manager at Ohana Phnom Penh Palace HotelResponded 20 September 2017

Dear Humphrey, we are delighted to hear that you and your family truly enjoyed your stay at the Ohana Phnom Penh Palace Hotel, and that the hotel 'was the best value' that you have experienced in Phnom Penh. We really look forward to welcoming you...More

Reviewed 15 September 2017 via mobile

Hotel was nice and was in a good location, quiet street. The rooftop bar and spa were really nice over looking the river and the food was really good at the restaurant. Staff were all very nice and helpful.More

Thank xxxEmilyxxx91
Response from Ohana_Hotel_PP, General Manager at Ohana Phnom Penh Palace HotelResponded 16 September 2017

Dear Emily, we are delighted to hear that you enjoyed your stay at the Ohana Phnom Penh Palace Hotel, and personally I am pleased to hear that you found all the staff to be 'very nice and helpful', this is very important to me. Thank...More

View more reviews
PreviousNext
13456777
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Airport Transportation
Concierge
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Spa
Details
Price range
US$45 - US$71 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Spa Hotel in Phnom Penh
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$45 - US$71 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Spa Hotel in Phnom Penh
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (249)
Room & Suite (74)
Dining (31)
Pool & Beach (22)
Hotel & Grounds (152)
Bathroom (13)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Joseph F
12 November 2017|
AnswerShow all 2 answers
Response from Ohana_Hotel_PP | Property representative |
Dear Joseph, many thanks for that information. We did not realise our website was down as the IT company we use to manage our website did not inform us! If you wish you can contact us direct on reservation ohanahotelpp... More
0
Votes
Darryn P
15 October 2017|
AnswerShow all 6 answers
Response from Ohana_Hotel_PP | Property representative |
Dear Darryn, this very much depends on how you book and who you book with. If you book with an OTA such as Agoda or Expedia normally you pay to them via credit card at the time of booking. If you wish to book direct with us... More
1
Vote
Kyran C
16 September 2017|
AnswerShow all 2 answers
Response from Ohana_Hotel_PP | Property representative |
Dear Kyran, the prices are per room. For the best prices available you can book direct from our website ohanahotelpp. Kind regards!
1
Vote
Room Tips
"ask for room above 3rd floor toget a river view"
Read review
"Avoid rooms with balcony or window to the street- night club and massage across the road."
Read review
"Great views from the 6th floor"
Read review
"Do not stay under the roof top restaurant on Floor 6 as you can hear the chairs being dragged."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite