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Royal Inn

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143 Reviews from our TripAdvisor Community

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Showing 118: English reviews
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London, United Kingdom
Reviewed 3 weeks ago

We stayed here for 3 nights during our PP stay. We arrived to check-in at 7am, and although official check-in time wasn't until 2pm, the guy behind the desk was very lenient and let us book in early which was a great introduction into our visit. We also booked a twin room to save money, but the room wasn't available...

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Thank Daniel D
Reviewed 4 weeks ago via mobile

Hotel was clean, shower with pressure and hot water option, AC was working good. Staff really friendly and carrying, they gave good advices. And just a few minutes walk from the most famous things in PP. The only thing I have to mention is the service at the breakfast place. Not motivated at all, no smiling faces. The food was...

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Thank Verena S
Battambang, Cambodia
Reviewed 10 March 2017 via mobile

This is the second time I've stayed here and I am very pleased with the reasonable price, the very clean and good looking rooms, and the location. It is easy walking distance to Aeon, the royal palace, and the river front. Will definitely be back!

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Thank Gfunk101
Royalinn27, Manager at Royal Inn, responded to this review

Thank you very much for spending your valuable time write us a review, we was very grateful to serve you when you were in Phnom Penh. We keep update our services in order to satisfy you for your next stay. Wish you to have a very nice and see you next.

Reviewed 28 February 2017 via mobile

I booked for one night with twin bed but the room was not available so they upgrade us to stay in triple room , room is nice and big , my nawphew really like that room because he can running around , friendly staff and hopeful ! Breakfast too small not enough and no have babe Chair for a my...

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Helpful?
Thank Sim S
Royalinn27, Manager at Royal Inn, responded to this review

Thank you very much Ms. Sim, we are very grateful for your complimentary words. We will keep update our services to meet your expectations. It was a very nice talks while escort you to the rooms. We hope to serve you the your stay in Phnom Penh.

Manchester, United Kingdom
Reviewed 19 February 2017

We booked online after finding our planned hotel had not saved our rooms. So we turned up only minutes after booking and the receptionist was efficient as well as most welcoming. We were quickly checked in and shown to our room at the front of the hotel. It was clean and the bed huge. Breakfast is provided in a little...

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Thank Flapsy1210
Royalinn27, Manager at Royal Inn, responded to this review

We will do whatever to bring back your satisfaction even though you had a bad experience from the other places, we would like to make your trip in Phnom Penh is a very good experience. We will upgrade our Breakfast and service to meet your expectation, We hope to provide a better service for your next trip to Cambodia.

London, United Kingdom
Reviewed 14 February 2017

The guys that work on reception here are really nice & really helpful. They helped us organise our transport for our onward travel and assisted when we missed breakfast. The rooms are comfy & specious, they even have a wardrobe & safe which is a luxury when you have been away a while!

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Thank 2016JuliaM
Royalinn27, Manager at Royal Inn, responded to this review

Thanks for your review, we will try our best to facilitate you in any kind of situation, we will keep doing our best for better service. We hope to meet you again for your next to Cambodia.

Reviewed 27 January 2017 via mobile

This place sucks. If it was $10 a night it would be acceptable, but for $17 is an absolute joke. No window, smelled of damp washing as soon as I walked in. Room was at least clean-ish, but there was grime in the corners and marks on the walls like you would expect you find in a place half the...

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Thank Daisy T
London, United Kingdom
Reviewed 22 January 2017 via mobile

Lovely and helpful staff who work very hard, even got us a bus to Sihanoukville within 12 hours of departure! Most companies were fully booked. Tuc tuc drivers outside are friendly and don't rip you off, offer you honest prices and wait for hours on end for your return. Rooms perfectly adequate, spacious, no mosquitos and clean. Bed also comfy....

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Thank nataliestevo2017
Royalinn27, Manager at Royal Inn, responded to this review

In the name of Royal Inn staff, I would like to show my gratitude to you after seeing such a great review for our hotel, we will keep and improve our hotel service and facility to meet your expectation in your future trip to Phnom Penh. Your review means a lot to us. We are very thankful for that, We...

Walsall, United Kingdom
Reviewed 21 January 2017 via mobile

Stayed here for 3 nights. Location is good, close to things in the centre but a bit away from riverside. The rooms are fairly clean but are looking a bit shabby now and could do with some updating (don't look like the photos anymore). The staff are very helpful and friendly. The breakfast is basic but isn't bad when included...

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Helpful?
Thank mpeach21
Royalinn27, Manager at Royal Inn, responded to this review

Thanks for your helpful review above, we will keep close to modify and upgrade our service and facilities in order to meet your expectation. Now we set rule & regulation for guest whom use each side of the corridors and we use sound proof within the mirror to block any trouble noises outside or from the street. Thanks once again...

Reviewed 14 January 2017 via mobile

Good place to stay. Pretty clean, with very good staff. Staff speaks very good english and are very helpfull and kind. I needed to use computer and they offered me to use their at reception which saved my job :D Location good but need a tuktuk to move to riverside (around 20 minutes walk). One way tuktuk to riverside cost...

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Thank Moris M
Royalinn27, Manager at Royal Inn, responded to this review

Thank you very much for choosing our Royal Inn when you were in Phnom Penh, it was a great chance for us to serve you. I will keep update our service to satisfy you for the next stay with us, hope to serve you again.

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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The new Royal Inn Phnom Penh hotel now offers a range of simple, newly built and elegantly furnished rooms and suites, designed to bring affordable comfort and convenience to business and leisure visitors. The Royal Inn is conveniently located close to the Phnom Penh Center and just minutes from the Royal Palace, close to tourist sites, business centers, shopping and restaurants. ... more   less 

Additional Information about Royal Inn

Address: 128D8, Sothearos Blvd, Phnom Penh, Cambodia
Region: Cambodia > Phnom Penh
Price Range: $26 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal Inn 3*
Number of rooms: 29
Reservation Options:
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Also Known As:
Royal Hotel Phnom Penh
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It was quite noisy at the front on the first floor.”
Flapsy1210, 19 Feb 2017 | Read review
“Not advisable to book here, if they are on renovation, they should state it clearly, it's a run down hotel, don't expect too much”
thekittentalks, 17 Aug 2015 | Read review
“stay below floor for good sleepy”
Nattapon-Lee, 15 Jun 2015 | Read review
“Rooms (on road side) have a small balcony with climate stations. Road is sometime noisy.”
Primius, 20 Apr 2015 | Read review
“We were in the 2nd floor and it was quite, although the wifi signal gets lost by the window area”
guenb, 18 Mar 2015 | Read review
5 of 5