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White Mansion

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1,887 Reviews from our TripAdvisor Community

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Showing 1,621: English reviews
Cambodia
Reviewed 3 May 2016

All the staffs are very helpful and friendly (kimsour) is my favorite. I have stayed in many hotels in phnom phen but this is one my favorite. I also enjoy their massage very much (I had roata and tey). I love the fact that they have fresh bakery. Overal service is excellent. Lakhena

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3Thank Lakhena M
GM-WM, General Manager at White Mansion, responded to this review

Dear Lakhena, I would like to personnaly thank you for this great review about your recent stay at White Mansion. We are really happy that you took the time to comment your experience at both White Mansion and our famous French Cafe and Bakery Eric Kayser. The support of our guests is extremely rewarding for our team and we really...

Essex
Reviewed 1 May 2016

We stayed at the White Mansion for 3 nights during March 2016. This hotel is fairly small as it has only 30 rooms. It has been converted from the US Ambassador's residence. Consequently it is very grand and appealing. It is conveniently located in the centre of Phnom Penh. Our room was very large and comfortable with a large bathroom....

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2Thank EssexPolly
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Indeed, you are right: White Mansion is the Historical building of the Residence of the American Embassy. Thank you for sharing with us your wonderful experience with us in Phnom Penh. It's guest feedback such as yours that ensures us we are maintaining our standards of providing excellent service to our guests. I shared your nice words...

Singapore, Singapore
Reviewed 1 May 2016

We stayed here during Khmer new year and the room we had was huge. Rooms are really nicely laid out and equipped. Great breakfast in the attached Eric Kayser's bakery store/café too. Totally enjoyed eating whatever the rest of the family couldn't finish at breakfast. Very professional and friendly staff and they would go out of their way to try...

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1Thank Ben K
Reviewed 1 May 2016 via mobile

Service is excellent!! U can feel it once you step into this hotel. Nice welcome drink with refreshing towel!! Staff is very friendly and helpful. Room is large with comfortable sofa~ fruits are nice~ bathroom is spacious and everything is perfect~~ Would definitely come again~~

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1Thank nooooooby
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, “We'll be back!” What a wonderful accolade for our team at the White Mansion. Many guests are pleasantly surprised by our lovely team, the atmosphere of this former residence of the US ambassy in Phnom Penh, the spaciousness of their rooms, as well as the excellent breads and pastries at our Cafe, courtesy of the famous Parisian...

Cambridge, United Kingdom
Reviewed 29 April 2016 via mobile

Boutique hotels have always been my preference - typically better service, more personal, distinctive, individual and welcoming. This is what you have with the White Mansion. The staff were marvellous; attentive, courteous and warm. Location is very good and in easy reach of the riverside area with numerous bars and restaurants, also all the main tourist sites. Tuk Tuks are...

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1Thank Michael B
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, We appreciated your long and detailed review of your stay in our Historical building, White Mansion, former Residence of the American Embassy in Phnom Penh. Thank you very much for taking some of your precious time to write it. Of course, I wouldn't say I'm not honored by your kind words about me, but above all, your...

Cambridge, United Kingdom
Reviewed 29 April 2016

Found the hotel by internet search and booked direct for a good price. Hotel arranged airport pick-up. Had a junior suite which was huge and cool. Outside is nice pool suitable for lap swimming. Attached cafe is fabulous, similar to a good quality French boulangerie, but serving Khmer food in the evening as well as western sandwiches, etc. Overall highly...

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2Thank DCC53
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Thank you for booking direct with us and enjoying complementary breakfast and wifi package. I would like to thank you also for this great review about your recent stay at White Mansion. We are really happy that you took the time to comment your experience at both White Mansion and our famous French Cafe and Bakery Eric...

Reviewed 28 April 2016 via mobile

Well, typical to most boutique hotels in Phnom Penh , located along a bustling side street, the entrance of the hotel will make an enduring impression on any guest. The entrance is grandeur with French colonial design furnished with Cambodian artifacts. The rooms are very spacious, quiet and clean. The all day breakfast by the bakery is a ideal service...

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2Thank Tonyeyu
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, WOW! That's what came to our mind when we saw you very nice and detailed review! Thank you so much for taking some of your precious time to describe White Mansion and our famous Cafe - Bakery Eric Kayser on Tripadvisor. I guess there is not much we can add, you said it all. We all hope...

Australia
Reviewed 27 April 2016

What a Wonderful way to start our trip in Cambodia, from the moment we arrived to our departure White Mansion you truly exceeded our expectations. A Small boutique hotel 7 min tuk tuk ride into town with the best customer service we have received. The wonderful staff who are oh so humble and are always smiling, full of advise on...

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1Thank Donty15
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, “Customer service 6 star!” What a wonderful accolade for our team at the White Mansion. Many guests are pleasantly surprised by our lovely team, the atmosphere of this former residence of the US ambassy in Phnom Penh, the spaciousness of their rooms, as well as the excellent breads and pastries at our Cafe, courtesy of the famous...

Brisbane, Australia
Reviewed 25 April 2016 via mobile

The service and the staff at this hotel are amazing. The room is excellent and super clean with great air con. Only down side was they were going to charge for additional 3 in one coffee as limited to only 2 per day however they did give it for free as I was checking out same day Breakfast was the...

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Thank Phil E
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Your review of our property was just a delight to read. We definitely love to hear the phrase " From the moment you walk in the door you feel welcomed and the attentiveness continues throughout your stay " because that is what we strive for. Thank you for your kinds words and we hope you get to...

Singapore, Singapore
Reviewed 24 April 2016

Big rooms, and bathrooms, lovely building, great service. Good quiet location. Arranged a sriver to take us to Siem Riep (a great but tiring experience.) Breakfast good. Use their Tuk Tuk's to get around town.

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1Thank Avis E
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Your review of our property was just a delight to read. We definitely love to hear the phrase " From the moment you walk in the door you feel welcomed and the attentiveness continues throughout your stay " because that is what we strive for. Thank you for your kinds words and we hope you get to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Vintage [ˈvɪntɪdʒ]: denoting something from the past of high quality, especially something representing the best of its kind. Welcome to the historical residence of the American Embassy in Phnom Penh. Unique charming boutique hotel, White Mansion is located in the heart of the city, only few steps away from all major highlights and business area, in a quiet environment. New addition, the famous French Eric Kayser Bakery and Cafe is now part of our offer on site. A unique experience of Phnom Penh to enjoy your nights as well as your breakfast! ... more   less 

Additional Information about White Mansion

Address: 26 Street 240, Phnom Penh 12207, Cambodia
Region: Cambodia > Phnom Penh
Price Range: $89 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Mansion 4*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#1 Family Hotel in Phnom Penh
#1 Romantic Hotel in Phnom Penh
#2 Business Hotel in Phnom Penh
#4 Luxury Hotel in Phnom Penh
#5 Spa Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from White Mansion staff and other travellers.
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Questions? Get answers from White Mansion staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Gorgeous rooms”
, 16 Apr 2017 | Read review
“overlooking swimming pool”
J4KEF, 11 Apr 2017 | Read review
“We had a junior suite which was very nice.”
davebraddan, 8 Apr 2017 | Read review
“Some top floor rooms have rooftop balconies”
UndercoverGuest, 17 Mar 2017 | Read review
“Would advise try get room away from lobby area.”
400dannym, 13 Mar 2017 | Read review
5 of 5