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White Mansion

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1,884 Reviews from our TripAdvisor Community

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Showing 1,618: English reviews
Reviewed 28 September 2015 via mobile

What a unique hotel. We stayed on the top (4th floor). We both had views over the city with private balconies. The rooms were made up beautifully and we received fruit on arrival and cookies every evening. The breakfast was at the Eric Kayser the French patisserie attached to the hotel, was lovely and available all day. Staff were fantastic!

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Helpful?
1Thank Catherine M
GM-WM, Directeur général at White Mansion, responded to this review

Dear Valued Guest, WOW! That's what came to our mind when we saw you very nice and detailed review! Thank you so much for taking some of your precious time to describe White Mansion on Tripadvisor. I guess there is not much we can add, you said it all. We all hope to see you again soon at the former...

Melbourne, Australia
Reviewed 27 September 2015

From the moment we arrived at the White Mansion Boutique hotel our family felt welcomed. The staff were warm, friendly, extremely helpful and knowledgeable. The facilities are of excellent standard. Our room was extremely clean, spacious and beautifully decorated. It worked well for a family of four as it had plenty of room to spread out! Breakfast was a real...

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2Thank taniat136
GM-WM, Directeur général at White Mansion, responded to this review

Dear Valued Guest, I would like to thank you for this great review about your recent stay at White Mansion. We are really happy that you took the time to comment your experience at both White Mansion and our famous French Cafe and Bakery Eric Kayser. The support of our guests is extremely rewarding for our team and we really...

Meopham, United Kingdom
Reviewed 27 September 2015 via mobile

We stayed here last week for a night celebrating our wedding anniversary. We arrived and the young man who checked us in was great, patiently answering all our questions, highlighting places and things to do. Soon after the asst mgr Seng came over & wished us a happy anniversary which was lovely and very sincere. We had a wonderful large...

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1Thank Kamini P
GM-WM, Directeur général at White Mansion, responded to this review

Dear Valued Guest, "Fantastic staff, hotel and location” What a wonderful accolade for our team at the White Mansion. Many guests are pleasantly surprised by our lovely team, the atmosphere of this former residence of the US ambassy in Phnom Penh, the spaciousness of their rooms, as well as the excellent breads and pastries at our Cafe, courtesy of the...

Melbourne, Australia
Reviewed 24 September 2015

I loved the clean, modern styled, spacious room. It had a giant bathroom/shower which was great. I was pleasantly suprised the bar fridge had more complimentary options than other hotels. The staff were very friendly and it was easier to communicate with English. There was always someone there to greet you out the front of the hotel and hold a...

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1Thank TezzKat
GM-WM, Directeur général at White Mansion, responded to this review

Dear Valued Guest, Indeed, you are right: White Mansion is the Historical building of the Residence of the American Embassy. Thank you for sharing with us your wonderful experience with us in Phnom Penh. It's guest feedback such as yours that ensures us we are maintaining our standards of providing excellent service to our guests. I shared your nice words...

Sydney, Australia
Reviewed 24 September 2015 via mobile

Can't fault this hotel Great value for money ... Clean, well equipped, secluded pool area and great location. Stayed here for three nights and it satisfied all our needs. Comfy bed, big airy well air conditioned room. The staff can't do enough for you and are extremely helpful. There is a cafe associated to the hotel that makes a fantastic...

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2Thank Lucy N
GM-WM, Directeur général at White Mansion, responded to this review

Dear Valued Guest, Thank you for sharing this raving review of your stay with us - we're absolutely thrilled by it! Feedback from our guests is always useful to us as we continue in our endeavour to provide a level of service and personalised experience that is second to none. It is so heartening to learn that you had enjoyed...

Hong Kong
Reviewed 23 September 2015

Spacious rooms, friendly and helpful service, nice swimming pool and excellent spa treatment at reasonable prices. The location is unattractive but anywhere of interest within the city is only a US$3 Tuk Tuk ride away. This was my first stay here and it certainly won't be my last. It would be hard to find any other similarly attractive hotel in...

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1Thank Martin Jeffrey W
GM-WM, Directeur général at White Mansion, responded to this review

Dear Valued Guest, Indeed, you are right: White Mansion is the Historical building of the Residence of the American Embassy. Thank you for sharing with us your wonderful experience with us in Phnom Penh. It's guest feedback such as yours that ensures us we are maintaining our standards of providing excellent service to our guests. I shared your nice words...

Indore, India
Reviewed 23 September 2015

Location: Ideally located, few blocks away and just walking distance from the Mekong water front. You can easily get a Tuktuk to go any where around the city. Rooms: Spacious, well furnished and with a beautiful balcony Restaurant: They have a German Bakery where you can enjoy breakfast, lunch or dinner any time of the day. Delicious food. Staff: Very...

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2Thank RAMESHSHIRALI
GM-WM, Directeur général at White Mansion, responded to this review

Dear Valued Guest, We appreciated your long and detailed review of your stay in our Historical building, White Mansion, former Residence of the American Embassy in Phnom Penh. Thank you very much for taking some of your precious time to write it. Of course, I wouldn't say I'm not honored by your kind words about me, but above all, your...

Ballarat, Australia
Reviewed 23 September 2015

Stayed at the White Mansion in September 2015, after a recommendation by a friend, and was overjoyed with the hotel, the staff and the service levels. It is a boutique hotel with an amazing bakery café, very nice pool and enormous rooms (had a junior suite), but the main thing is the staff - absolutely wonderful, go out of their...

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2Thank coradsl
GM-WM, Directeur général at White Mansion, responded to this review

Dear Valued Guest, WOW! That's what came to our mind when we saw you very nice and detailed review! Thank you so much for taking some of your precious time to describe White Mansion on Tripadvisor. I guess there is not much we can add, you said it all. We all hope to see you again soon in White Mansion....

Perth, Australia
Reviewed 23 September 2015

Hotel is a gem with sweeping staircases, decent sized room, with balcony set in beautiful gardens. The staff absolutely make your stay memorable as they are so accommodating right down to the tuk tuk drivers out the front. We are definitely planning to go back and stay again for longer. Oh and the breakfast is also wonderful located in the...

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2Thank Gail D
GM-WM, Directeur général at White Mansion, responded to this review

Dear Valued Guest, “Friendliest staff on the planet!” What a wonderful accolade for our team at the White Mansion. Many guests are pleasantly surprised by our lovely team, the atmosphere of this former residence of the US ambassy in Phnom Penh, the spaciousness of their rooms, as well as the excellent breads and pastries at our Cafe, courtesy of the...

Tamworth, United Kingdom
Reviewed 21 September 2015 via mobile

We stopped here in September on a tour of neighbouring countries and could not have been more happy. Extremely pleasant staff who could not do enough to help and we're always smiling . Lovely hotel right in the capital with very helpful and friendly locals . Local drivers take you everywhere on tuk tuks which were very cheap. Nice bars...

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1Thank Neil A
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Many thanks for taking the opportunity to share your review of your recent stay at the White Mansion, historical residence of the American Embassy in Phnom Penh. I am pleased to note that you found my team to be exceptionally warm and informative and that you enjoyed our location. As you said, your lovely breakfast is now...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Vintage [ˈvɪntɪdʒ]: denoting something from the past of high quality, especially something representing the best of its kind. Welcome to the historical residence of the American Embassy in Phnom Penh. Unique charming boutique hotel, White Mansion is located in the heart of the city, only few steps away from all major highlights and business area, in a quiet environment. New addition, the famous French Eric Kayser Bakery and Cafe is now part of our offer on site. A unique experience of Phnom Penh to enjoy your nights as well as your breakfast! ... more   less 

Additional Information about White Mansion

Address: 26 Street 240, Phnom Penh 12207, Cambodia
Region: Cambodia > Phnom Penh
Price Range: $88 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Mansion 4*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#1 Family Hotel in Phnom Penh
#1 Romantic Hotel in Phnom Penh
#2 Business Hotel in Phnom Penh
#3 Luxury Hotel in Phnom Penh
#4 Spa Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from White Mansion staff and other travellers.
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Questions? Get answers from White Mansion staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Gorgeous rooms”
, 16 Apr 2017 | Read review
“overlooking swimming pool”
J4KEF, 11 Apr 2017 | Read review
“We had a junior suite which was very nice.”
davebraddan, 8 Apr 2017 | Read review
“Some top floor rooms have rooftop balconies”
UndercoverGuest, 17 Mar 2017 | Read review
“Would advise try get room away from lobby area.”
400dannym, 13 Mar 2017 | Read review
5 of 5