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Sunway Hotel Phnom Penh

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Sunway Hotel Phnom Penh
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875 Reviews from our TripAdvisor Community

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Showing 724: English reviews
Plano, Texas, United States
Reviewed 15 March 2015

Friendly staff, clean rooms, very good gift store, and located directly across from United States Embassy. The rooms, while clean are in dire need of an update in decor and amenities. They look like an older La Quinta Inn if comparing to US hotels. The breakfast buffet could use a little jazzing up as well compared to other offerings I...

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Helpful?
1Thank Mabrie J
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Mabrie J, Thank you for your wonderful review and support. We are most delighted to read that you are impressed with our hospitality services. On the issue of the breakfast buffet, we will highlight this to our Chef for improvement. Till then, we look forward to welcoming you back to our hotel. Regards, The Management.

Montreal, Canada
Reviewed 12 March 2015

I stayed there for business, three nights. Welcoming hotel with amicable staff. The room was not the most modern in decor, however the room was clean and the bed was quite comfortable. I appreciated the flat screen TV and access to networks such as CNN. Breakfast included a decent variety of items. The location was central with Riverside within walking...

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Helpful?
1Thank WorldtravelIzzy
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Isab02, Thank you for your valuable comment and feedback. We are very grateful for your appreciation of our services and always a great pleasure and rewarding to receive positive comments. We hope to see you again soon. The Management.

Reviewed 11 March 2015 via mobile

Location is good which I can just walk to river place. Staff was very friendly and helpful. Room not modern but very clean. I like the 12 to 12 spa was reasonable price and good. I enjoyed happy hours at their lounge every night 50% good deal. Will return for sure.

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Helpful?
1Thank Unbddin
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Unbddin, Thank you for your comment on Tripadvisor. Hope you have enjoyed your stay with us. Wish you all the best and look forward to seeing you again in our Hotel. The Management.

Street, United Kingdom
Reviewed 10 March 2015

Good location (easy walking distance to bars and restaurants by the riverside and markets not to far away either), nice friendly and helpful staff, pleasant hotel to stay in....only negative is the the rooms could do with being brought up to date. All in all a good hotel.

Review collected in partnership with this hotel
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Helpful?
1Thank Carl F
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Carl F, Thank you for your kind comment on Tripadvisor about our hotel. Your comment will help us to better our service for the future. We look forward to welcoming you again to our hotel. The Management.

Reviewed 8 March 2015

Had two nights here as part of a small group tour. Hotel seems well able to cope with even large groups and was popular with Europeans when we were there. Location good and plenty to see. Close to most of the highlights. Large room and nice breakfast. Excellent bar. Tip? Take a tuk tuk but negotiate fare first.

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1Thank rama1
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear rama1, Thank you for your comment on Tripadvisor. Hope you have enjoyed your stay with us. Wish you all the best and look forward to seeing you again in our Hotel. The Management.

Reading, United Kingdom
Reviewed 5 March 2015

Spent two nights here during a three week tour. Very good location for attractions in Phnom Penh. Modern building very good facilities a bit lacking in character but overall I would recommend this one, for convenience and ease. Be aware like most hotels here the bar closes at 23:00.

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Helpful?
1Thank Graham F
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Graham F, We would like to thank you for your kind comment on Tripadvisor. This comment will help us to upgrade our product and service. We look forward to welcoming you again to our hotel. The Management.

London, United Kingdom
Reviewed 1 March 2015

I go to this hotel few times a year. Warm welcome begin from the door men at the entrance. The welcome never stops. The staff of this hotel are so wonderful, they will make you feel happy during the stay. It is the staff that make me to go to this hotel time after time. The restaurant and bars are...

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Helpful?
2Thank TissaSilvalondon
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear TissaSilvalondon, Thank you for your valuable comment and feedback. We are very grateful for your appreciation of our services and always a great pleasure and rewarding to receive positive comments. We hope to see you again soon. The Management.

Edinburgh, United Kingdom
Reviewed 25 February 2015

Overall good value - excellent room and good breakfast.That was all we used but happy with both and would stay again.First stop on a tour of Cambodia,Vietnam and Laos, compares favourably with all the various hotels we stayed in.

Review collected in partnership with this hotel
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Helpful?
2Thank Sandy H
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Sandy H, Thank you for your wonderful review and to share your experience during your stay with us. We look forward to welcoming back to our hotel. Regards, The Management.

Shepley, United Kingdom
Reviewed 24 February 2015

The rooms are relatively basic hand towels are obviously an extra as there were none. Opposite a very brightly lit American Embassy so curtains closed! Food very poor all buffet forget eating here if you can.

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Helpful?
1Thank RiojaRevenger
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Gerard D, Thank you for your wonderful review and support. On the issue of the menu, we will highlight this to our Chef for improvement. Till then, we look forward to welcoming you back to our hotel. Regards, The Management.

Manila, Philippines
Reviewed 24 February 2015

The staff of the hotel, specially the front desk and the driver of the hotel service, are helpful in giving directions on the places you can visit near the area. They can assist you as much as they can.

Review collected in partnership with this hotel
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1Thank Mel09241980
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Mel09241980, We would like to thank you for your kind comment on Tripadvisor. This comment will help us to upgrade our product and service. We look forward to welcoming you again to our hotel. The Management.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in the city center at one of Phnom Penh’s exclusive areas, Sunway Hotel is a 4-star international chain hotel, comprising of 138 spacious guest rooms and suites as well as 10 meeting rooms. Surrounded by lush greenery amidst colonial buildings, the hotel is a walking distance to Mekong river front, major shopping, ministries, embassies, banks and tourist attractions and it is only 20 minutes drive from Phnom Penh International Airport. ... more   less 

Additional Information about Sunway Hotel Phnom Penh

Address: 1 Street 92 | Sangkat Wat Phnom, Phnom Penh 12202, Cambodia
Region: Cambodia > Phnom Penh
Price Range: $117 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunway Hotel Phnom Penh 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Sunway Phnom Penh
Phnom Penh Sunway Hotel
Hotel Style:
#17 Family Hotel in Phnom Penh
#19 Business Hotel in Phnom Penh
#20 Luxury Hotel in Phnom Penh
#20 Spa Hotel in Phnom Penh
#22 Romantic Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from Sunway Hotel Phnom Penh staff and other travellers.
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Questions? Get answers from Sunway Hotel Phnom Penh staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first and second floor odd number rooms have balconies”
681maya, 11 Apr 2017 | Read review
“We only stayed in a deluxe room with balcony. It has a nice view of the surrounding area.”
shahrimans2014, 21 Mar 2017 | Read review
“It's all good.”
adore1212, 18 Mar 2017 | Read review
“could not fault airy room with everything you need”
michellehZ7738WT, 25 Feb 2017 | Read review
“view of the square”
gunaseg, 16 Jan 2017 | Read review
5 of 5