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Sunway Hotel Phnom Penh

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Sunway Hotel Phnom Penh
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800 Reviews from our TripAdvisor Community

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Showing 668: English reviews
Bangkok, Thailand
Reviewed 31 July 2014

I went to Phnom Penh so many time for business meeting, sometime I stay at small Guest House which is so many around there, sometime stay at Big brand Hotel. This time, I try something new with a budget price. Sunway Hotel is on my list. Sunway Hotel is located at a heart of city center, very near Wat Phnom...

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Helpful?
3Thank Suwatmu
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Suwatmu, We sincerely appreciate you taking the time to send us your feedback. Your invaluable comments are very important to us as they allow us to maintain the standards of quality, service and comfort for our hotel. We are looking forward to welcoming you back. The Management.

Pulborough, United Kingdom
Reviewed 28 July 2014

Very busy tourist hotel. Rooms good size, clean little tired in places. Breakfast very busy but staff try hard to seat you. We had 2 nights there & ate in both nights , food good & staff friendly. The lifts were not working when we were there had to use the service lift no real problem,& they gave us some...

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Helpful?
2Thank Lola008
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Lola008, Thank you for your kind review on Tripadvisor. We are glad that you have enjoyed your stay previously. Please accept our sincerest apologies on the problem with the guest lifts which have been fixed long ago since then. On behalf of the hotel team, we would like thank you again for your review and we hope that you...

Munich, Germany
Reviewed 27 July 2014

I had the pleasure to stay at the Sunway Hotel in Phnom Penh: simply a great hotel. The staff is extremely nice, always ready to help. The room was great, without excessive "show" as you may find in Asia. And the location is more than central. A very good, simple but still 4 to 5 stars hotel. Do not hesitate,...

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Helpful?
1Thank Citiworld
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Citiworld, Thank you very much for your kind review on Tripadvisor and we are so glad to hear that you enjoyed your stay with us. We look forward to welcoming you again to Sunway Hotel Phnom Penh. The Management.

Reviewed 25 July 2014

This is a very welcoming hotel with good customer services. The bedroom cleanliness is excellent and the location of the hotel is spot on for any tourist in Phnom Penh. This is an hotel I will love to stay when I visit Cambodia again. Please keep up the excellent customer service experience and thank you to all the staff for...

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Helpful?
3Thank Nurudeen O
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Nurudeen O, Thank you for your kind review on Tripadvisor and it is such a pleasure to receive such positive feedback from our guests. Your kind comments inspire us to strive harder in servicing our guests, so they would be a regular guest, like yourself at Sunway Hotel Phnom Penh. The Management.

Kuala Lumpur, Malaysia
Reviewed 23 July 2014

Stayed here for 10 days 9 nights during Ramadan 2014. - Prepared sahur menu and delivers to room at 3am in the morning. - When got bored of the menu options, requested other items on the menu and was accommodated without any extra charge. - On days when there are other Muslims, buffet was prepared at 3.30am! Buffet menu and...

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Helpful?
4Thank SurayaZainudin
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear SurayaZainudin, We sincerely appreciate you taking the time to give us your feedback. It is through feedback as yours that we are able to improve the quality of our products and services to better meet the needs of our guests. We hope you will give us the opportunity of welcoming you again soon. The Management.

Reviewed 23 July 2014 via mobile

I come to Phnom Penh on a monthly basis! Staff are friendly as well as the Managers. The bar is also for non-alcoholic drinker like me!! Usually recommend to friends. Location is secured and near the mekong river and night market!

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Helpful?
2Thank AnnieAdviento
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear AnnieAdviento, Thank you for your feedback and it is always a great pleasure and rewarding to receive positive comments. I hope we are able to welcome you back again soon. The Management.

Tucson, Arizona
Reviewed 23 July 2014

We spent two nights at this hotel with our tour group and found the rooms clean and service good. Nice restaurant with pretty good food. Location was nice for us as we like to walk. On our free time (when not with the tour group) we walked to the nearby hill to visit Wat Phnom, then to the amazing Central...

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Helpful?
3Thank barbara361
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear barbara361, Thank you for your valuable feedback and support. Our team is very grateful for your appreciation of their services and its always a great pleasure and extremely rewarding to receive positive comments. We hope we will have the pleasure of welcoming you back to the hotel again soon. The Management.

Dili District, East Timor
Reviewed 23 July 2014

Your staff honesty is very help full and also kindly hospitality to all guest and be in mind that every guest will have different views so.. we are suggestion you for more showing the guest on promoting use a sauna bath and also the swimming place.

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Helpful?
2Thank Meritadejesusmarques
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Meritadejesusmar... We sincerely appreciate you taking the time to give us your feedback. It is through feedback as yours that we are able to improve the quality of our products and services to better meet the needs of our guests. We hope you will give us the opportunity of welcoming you again soon. The Management.

Nai Yang, Thailand
Reviewed 21 July 2014

I went for meeting with my team of 10 people. Everything went smooth for whole stay. Good location, nice food. staff very friendly and helpful. Absolutely will use this hotel for our next meeting in September 2014 again. Thank you Sunway team for take care all of us.

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Helpful?
2Thank Myo A
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Mayo A, Thank you for your wonderful review and support. We are most delighted to read that you are impressed with our hospitality services. We look forward to welcoming you back to our hotel. Regards, The Management.

Kuwait City, Kuwait
Reviewed 17 July 2014

I just stayed at the Sunway Hotel in Phnom Penh for one night. I booked a deluxe double room with a balcony. The room was a good size and the balcony was very large. The breakfast was very average and the service in the lounge bar at night was terrible. I had to call the waitress for a menu twice,...

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Helpful?
1Thank cygnetboy69
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear cygnetboy, Thank you for taking the time to post your review and it is always a great pleasure to know we have a wonderful support like you with us. We will looking into the quality of our service and already we have bring to this to the department's attention. Once again, thank you. The Management.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Situated in the city center at one of Phnom Penh’s exclusive areas, Sunway Hotel is a 4-star international chain hotel, comprising of 138 spacious guest rooms and suites as well as 10 meeting rooms. Surrounded by lush greenery amidst colonial buildings, the hotel is a walking distance to Mekong river front, major shopping, ministries, embassies, banks and tourist attractions and it is only 20 minutes drive from Phnom Penh International Airport. ... more   less 

Additional Information about Sunway Hotel Phnom Penh

Address: 1 Street 92 | Sangkat Wat Phnom, Phnom Penh 12202, Cambodia
Region: Cambodia > Phnom Penh
Price Range: $118 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunway Hotel Phnom Penh 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Sunway Phnom Penh
Phnom Penh Sunway Hotel
Hotel Style:
#19 Family Hotel in Phnom Penh
#21 Business Hotel in Phnom Penh
#21 Luxury Hotel in Phnom Penh
#21 Spa Hotel in Phnom Penh
#23 Romantic Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from Sunway Hotel Phnom Penh staff and other travellers.
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Questions? Get answers from Sunway Hotel Phnom Penh staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the front offer the best views”
 of 5 bubbles K4420JFjohns, 9 Nov 2016 | Read review
“Best location for all activities, like walking, taking cyclo ride to River front, central market, foodie tours, etcc.”
 of 5 bubbles 985winz, 31 Oct 2016 | Read review
“I was in room 120, which seemed to face away from the main street so it was very quiet.”
 of 5 bubbles stigee, 29 Oct 2016 | Read review
“Best views”
 of 5 bubbles spainkatharyn, 24 Oct 2016 | Read review
“Deluxe Room”
 of 5 bubbles Bunna3331, 24 Oct 2016 | Read review
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