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The Frangipani Royal Palace Hotel

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The Frangipani Royal Palace Hotel
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669 Reviews from our TripAdvisor Community

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Showing 543: English reviews
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Reviewed today NEW

Five star treatment on arrival, staff very helpful, breakfast buffet amazing, plenty of choices and even freshly made soups if you wanted. Room was great and the view overlooking the Royal Palace and its grounds were fantastic.

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Helpful?
Thank Damien S
St Neots, United Kingdom
Reviewed 4 days ago NEW

We stayed here for two nights at the start of a private six day tour of Cambodia. The hotel had kindly given us a room upgrade to a royal palace view balcony suite. The room was comfortable and the air conditioning just about kept the room cool without being too noisy. There was a safe in the room and tea/coffee...

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Helpful?
Thank TheSnitch
FrangipaniManagement, Director of Sales at The Frangipani Royal Palace Hotel, responded to this review

Dear Mr. TheSnitch, Thank you very much for choosing our Frangipani Royal Palace Hotel & Spa for your stay and spending a time writing us your memorable experiences with us. We look forward to welcoming you back in the nearest future! For the future stay, please kindly contact our central reservation at reservations@frangipanihotel.com for any special discount or promotion. Warmest...

Reviewed 5 days ago NEWvia mobile

The garden suite room was perfect and overlooked the Royal Palace and river. Check in and out effortless and staff so very welcoming and professional. Breakfast was fantastic, WiFi reliable and the rooftop pool offered a cool place to retreat from the heat. Plenty of tuk tuks close at hand to take you wherever you want to go and return....

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Helpful?
Thank Dominique Z
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Dominique Z, Thank you very much for choosing our Frangipani Royal Palace Hotel & Spa for your stay and sharing your wonderful experience with us about your stay. We will work out to ensure that all of our guests enjoy their stay and we are looking forward to welcome you back at Frangipani Royal Palace Hotel &...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago via mobile

Im really dissapointed with my room(I booked suited with city view) as the aircond not functiong well and feel hot in the room.i asked them to repair the aircond but still not functioning well. Ask them to change our room, but unfortunately no room available. I think i waste my money for 2 days in this hotel. Otherwise room clean....

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Thank ZaitiHadi
Barbados
Reviewed 2 weeks ago

Great city centre hotel, close to a number of sites and waterfront. Hotel - staff couldn't be more helpful including transport for tours at a reasonable price. Excellent roof top terrace and pool for a sundowner or food at the end of a busy day. (The hotel even brought me a birthday cake).

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Thank Fiona L
Reviewed 2 weeks ago via mobile

Good room,good breakfast buffet,swiming pool on the roof a little small for the size of the hotel, nice rooftop. Good but you can find cheaper in the same category in phnom penh. Staff friendly and hotel clean.

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Thank gerardtony123
Melbourne, Australia
Reviewed 3 weeks ago via mobile

We stayed here for the last 4 nights and room was quite small don't think it was 30square metres though. Windows open, strong wi-fi, air-con okay but not great . no hot water but that didn't bother us. Food on roof top bar was lovely and location was great, also had a roof top Pool. A 20 min walk to...

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Helpful?
1Thank amandamay71
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest amandamay71, Thank you very much for staying with us and for sharing your wonderful experiences. We sincerely apologize for the service breakdown for hot water due to technical issue but we tried to immediately. We also feel very excited that you enjoyed your stay with us. We are looking forward to welcome you back to our hotel...

Croydon
Reviewed 3 weeks ago

The Frangipani Royal Palace Hotel was a calm cool oasis in a very hot Phnom Penh. We only stayed for one night but found the bed comfy (the room was a little small). The shower saved water but felt like a weak spray. We didnt use the bar or pool but we told that the views were great. Breakfast was...

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Helpful?
Thank CroydonPixy
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest CroydonPixy, Thank you very much for choosing our Frangipani Royal Palace Hotel & Spa for your stay and sharing your wonderful experiences with us. We also appreciate your comments on our social activities such as employment of disadvantaged local people and for your strong support given to us. We are looking forward to welcome you back in...

Singapore
Reviewed 3 weeks ago

We stayed at the hotel for 4 days/3 nights as part of a group tour. LOCATION: the is really great! You are at walking distance form the Museum and the Royal Palace. Also there are plenty of restaurants around the area and the markets are just along the river in front of the hotel. FACILITIES: our room was clean and...

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Helpful?
1Thank Kikka1931
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Kikka1931, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! Firstly, we would like to thank you for taking out valuable time to share your detailed feedback on your stay with us. Yes, our central location in close proximity to major tourist spots and the vibrant riverside is a key feature. In terms of...

Switzerland
Reviewed 3 weeks ago

I stayed at the Frangipani Royal Palace hotel from January 20 to February 15, with a three day break in February. Throughout my stay service was impeccable, the staff was very helpful and friendly at all times, my spacious room with a fabulous view of the royal palace and the river was attended to with meticulous care. The breakfast buffet...

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Helpful?
1Thank jplanz
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear Mr. Jean, Thank you very much for staying with us and for sharing your good experiences with us. We really appreciate for your time sharing your knowledge on hotel management with us and not only that but also about your country culture and tradition. We shared your pretty comments with our entire team to let them recognize their best...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Frangipani Royal Palace Hotel is situated in the heart of Phnom Penh on the edge of the citys art district and couple of minutes walk from the bustling river front area and the historic Royal Palace.With a roof top pool and restaurant, our own spa, and spacious, comfortable rooms, the hotel is the perfect base from which to explore Cambodia’s capital. ... more   less 

Additional Information about The Frangipani Royal Palace Hotel

Address: 27 Street 178 (Corner of Royal Palace & In Front of Riverside), Phnom Penh 12000, Cambodia
Region: Cambodia > Phnom Penh
Price Range: $86 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Frangipani Royal Palace Hotel 4*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#16 Luxury Hotel in Phnom Penh
#22 Family Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from The Frangipani Royal Palace Hotel staff and other travellers.
9 questions
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2 months ago
Vientiane, Laos
1 month ago
Kuala Lumpur, Malaysia
Vientiane, Laos

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Questions? Get answers from The Frangipani Royal Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balconies are very narrow not really for sitting on”
  • Very pretty room
  • View of Royal Palace gardens
  • Night view of river from roof terrece
  • View of river from breakfast area
  • Nets not needed
 of 5 bubbles TheSnitch, 22 Mar 2017 | Read review
“Ask for rooms higher up e.g. 7th floor greats view of the city.”
 of 5 bubbles fional851, 9 Mar 2017 | Read review
“sixth or seventh floor rooms facing royal palace”
 of 5 bubbles jplanz, 1 Mar 2017 | Read review
“7th floor rooms with palace view best with small balcony. bar and breakfast is on 8th floor don't have to wait for the slow single lift.”
 of 5 bubbles TerryD08, 19 Feb 2017 | Read review
“Maybe ask for a room at the front with a balcony”
 of 5 bubbles jocelyntdrummond, 11 Feb 2017 | Read review
5 of 5