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The Frangipani Royal Palace Hotel

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668 Reviews from our TripAdvisor Community

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Showing 542: English reviews
Northumberland National Park, United Kingdom
Reviewed 10 January 2017

The view from the roof is amazing. The room was very clean and memory foam mattress and pillows were a dream. The staff and service are excellent, particularly Choeun Heng Hong on reception. I highly recommend a stay here.

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Helpful?
Thank Beewoman2
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Ms. Beewoman2, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! Thank you for taking out time to share your review on your stay with us. We are glad that room cleanliness and comfort met your expectation and at the same time our team being able to deliver their best in hospitality and care....

Reviewed 8 January 2017 via mobile

We were really happy when we arrived in our hotel Phnom Penh, from its classic front and its bright, and airy lobby which smelled beautiful every time you entered from outside, the rooms were more than adequate for us, the roof top bar and pool were great for relaxing in the afternoon heat with great views of the city, the...

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1Thank mark m
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Mr. Mark M, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of all, we would like to thank you for taking out the time to share your feedback on your stay with us. We are delighted that you found our hotel décor, design and style to your liking. We took a colonial...

Angeles City, Philippines
Reviewed 3 January 2017

we stayed in 1 room, but the AC wasn't working. i reported it, they sent a technician. the next night it was slightly better but still not good enough. they moved us to another room .. a suite, but not really much bigger. but we had a lovely stay here. the manager went out of his way to check that...

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2Thank CLiesl
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Ms. C Liesl, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of all, we would like to thank you for taking out time to share your valuable feedback with us. We sincerely apologize once again for the inconvenience caused due to the malfunctioning in- room air-conditioner. We are sure the charm of...

Phnom Penh, Cambodia
Reviewed 3 January 2017

Went there on Dec. 18, 2016 for the view at the top of this beautiful building near the River. The pool is superb, the terrasse large, the view is magnificent even though it's not the best in town. Just a few drinks, beautiful pics and that's it.

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Thank Thierry000
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Mr. Thierry000, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of all, we would like to thank you for taking out time to share your review even though you just visited our rooftop pool and Sky Bar. Yes, the central location, roof top pool and Sky Bar is one of the most...

Liege Province, Belgium
Reviewed 2 January 2017

I came back in the frangipani for the second time. Only two things makes me decide to remove the fith stars 1) some pavement on the swimming pool rooftop should be repaired. 2) decoration in the lift should be added to correspond to the hotel category behind this.... *do not nesitate and go there*. All the staff is amazingly kind....

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Thank tofgau
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Mr. tofgau, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! It was a pleasure to welcome you back and we look forward to continue this relationship with us in future. Thank you for taking out the time to share your feedback. We will definitely look into the points shared by you and sincerely...

Hong Kong, China
Reviewed 31 December 2016

Our family of three stayed here two nights and really enjoyed it. Great location, near attractions, fantastic breakfast included in the room price. Staff is very friendly, rooftop pool and bar have fantastic views and are very nice. We would stay here again.

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Thank Stacie M
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Ms. Stacie M, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! Thank you for taking out time to share your feedback with us. We are indeed very glad, that your stay with us has been a memorable one. Yes, our central location in close proximity to major tourist spots and our roof top...

Reviewed 30 December 2016 via mobile

Really nice hotel. Love the fact that they offer genuine careers for their staff and really look after them. Every staff member was incredibly warm. Rooms were nice for what they cost...nothing spectacular. Overall, a little gem that I would highly recommend.

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1Thank David220288
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Mr. David, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of all, we would like to thank you for taking out time to share your feedback on your stay and experience with us. Yes, we  as a company and family try and do our bit to assist those who are underprivileged as...

Singapore, Singapore
Reviewed 28 December 2016

clean and spacious rooms. delightful breakfast with adequate choice. The staff were friendly and helpful and went out of their way to make our stay pleasant. toilets were clean, though more lighting would be better

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1Thank jchin9006
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest jchin9006, Warm greetings from The Frangipani Royal Palace Hotel & Spa! Thank you for taking out time to share your feedback with us. We are happy that our team, rooms and the International Breakfast buffet met your expectations. We shall look into the lighting aspect as shared by you for future improvement. We look forward to welcome...

Shanghai
Reviewed 28 December 2016

Frangipani is located a 5 minutes walk from the river side, 15 minutes tuk tuk ride from the bus station. The check in was a bit slow though we arrived after 2pm but we were served welcome drinks while waiting. The staff were very warm and welcoming. The room was so clean, spacious and light that we wished we stayed...

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1Thank Inga L
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Ms. Inga L, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! Thank you for taking out time to share your review. We apologize for the pace of check- in and shall definitely look into improving on the same. We are glad that our staff, the  room and cleanliness met your expectations. We shall...

Reviewed 27 December 2016

Traveling with my girlfriend and another couple we noticed few reviews which were not so good and were anxious if same was going to be the case with us? Check in was fine where a young guy (if i remeber correctly name was Tin) explained the facilities. Best being the happy hours which to our surprise was for 3 whole...

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1Thank Dan110703
FrangipaniManagement, Manager at The Frangipani Royal Palace Hotel, responded to this review

Dear valued guest Dan110703, A very warm greeting from The Frangipani Royal Palace Hotel & Spa! First of all we would like to thank you for taking out valuable time to share your review on your stay with us. We are really happy that your stay has been a good one on the entirety. Yes, our roof top pool and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Frangipani Royal Palace Hotel is situated in the heart of Phnom Penh on the edge of the citys art district and couple of minutes walk from the bustling river front area and the historic Royal Palace.With a roof top pool and restaurant, our own spa, and spacious, comfortable rooms, the hotel is the perfect base from which to explore Cambodia’s capital. ... more   less 

Additional Information about The Frangipani Royal Palace Hotel

Address: 27 Street 178 (Corner of Royal Palace & In Front of Riverside), Phnom Penh 12000, Cambodia
Region: Cambodia > Phnom Penh
Price Range: $86 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Frangipani Royal Palace Hotel 4*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#16 Luxury Hotel in Phnom Penh
#22 Family Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from The Frangipani Royal Palace Hotel staff and other travellers.
9 questions
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2 months ago
Vientiane, Laos
1 month ago
Kuala Lumpur, Malaysia
Vientiane, Laos

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Questions? Get answers from The Frangipani Royal Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balconies are very narrow not really for sitting on”
  • Very pretty room
  • View of Royal Palace gardens
  • Night view of river from roof terrece
  • View of river from breakfast area
  • Nets not needed
 of 5 bubbles TheSnitch, 22 Mar 2017 | Read review
“Ask for rooms higher up e.g. 7th floor greats view of the city.”
 of 5 bubbles fional851, 9 Mar 2017 | Read review
“sixth or seventh floor rooms facing royal palace”
 of 5 bubbles jplanz, 1 Mar 2017 | Read review
“7th floor rooms with palace view best with small balcony. bar and breakfast is on 8th floor don't have to wait for the slow single lift.”
 of 5 bubbles TerryD08, 19 Feb 2017 | Read review
“Maybe ask for a room at the front with a balcony”
 of 5 bubbles jocelyntdrummond, 11 Feb 2017 | Read review
5 of 5