We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pillar Hotel

28 reviews
Save
Overview
  • Excellent17%
  • Very good27%
  • Average17%
  • Poor25%
  • Terrible14%
26 May 2017
“2 QS beds (family room). Neat. Good location”
7 Jan 2018
“Disappointing for the price”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
Reviews (28)Write a Review
Filter reviews
23 results
Traveller rating
5
5
5
5
3
Traveller type
Time of year
LanguageEnglish
More languages
5
5
5
5
3
See what travellers are saying:
FilterEnglish
Updating list...
1 - 5 of 23 reviews
Reviewed 7 January 2018

Nice riverview for some rooms, good location. Big rooms, big beds. The staff is friendly and nice, but not very helpful as their English level was not high enough to have a proper conversation. NO hot water. The room was NOT clean (hairs in the...More

Thank Thevoyagista
Reviewed 26 May 2017 via mobile

This family of four enjoyed our stayed at the Pillar Hotel. The staff were extremely helpful and the complementary breakfast was lovely (eggs on toast 👍🏻). It's also in a good location. Good value for money. Like most of the budget accommodations we have been...More

1  Thank rtwfof
Response from Borath P, Owner at Pillar HotelResponded 8 July 2017

Thank you so much for this great review it mean a lot to us, we are trying to keep it up the work for our customers satisfied. Thank you so much.

Reviewed 9 May 2017

I travelled to Phnom Penh several times in the past and lived in Hotel Casa and Lance Court. This pillar hotel was the worst I have ever had because of the following points: 1/ I was given a room next to the corridor and everyone...More

Thank Cliff W
Response from Borath P, Owner at Pillar HotelResponded 8 July 2017

Thank you for your review, I am sorry for your inconvenience for the time that you had stay with us, I am truly sorry from my heart to make your trip in Cambodia so uncomfortable. We are going to improve everything according to your review...More

Reviewed 21 May 2016 via mobile

I have stayed here many times over the last couple years and it is usually a good place to stay. The $40 rooms comes with a nice view of the river, airport transfers, free breakfast ,and a daily massage. Rooms are modern and clean. Staff...More

Thank Pete N
Response from Borath P, Owner at Pillar HotelResponded 9 July 2017

Thank you so much for your great review, we hope to make you more comfortable the next trip you going to visit Cambodia again. For the lose of money we are so regrading to know that you had that issue if we had know about...More

Reviewed 11 February 2016 via mobile

Yesterday I stayed in The Pillar as my previous hotel couldn't host me for another night anymore. I choose this hotel for the convenient location as it was in walking distance to my bus early the next morning. The staff is very friendly and the...More

Thank Paulus_de_Kalebouter
Response from Borath P, Owner at Pillar HotelResponded 9 July 2017

Thank you so much for your great review, it mean a lot to us. We will try to provide the better service for our customers. Again thank you so much from our heart.

View more reviews
PreviousNext
12345
About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Details
Price range
US$35 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$35 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Questions & Answers
Get quick answers from Pillar Hotel staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Room Tips
"Make sure you requested a room with real window and door."
Read review
"The higher up the better the view - but i think even 2nd floor would be ok!"
Read review
"Remember to stay on a low floor.... or be prepared for the climb! (Add stars for the breakfast menu)"
Read review
"Get a room on the 2nd floor, to minimize walk on the very steep and dark staircase. Also, check your door..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing