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One Up - Banana Hotel

1.3 km from Phnom Penh centre
  • Free Wifi
  • Room Service
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1 room, 2 adults, 0 children
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Z9-132, Street 51 | BKK1, Phnom Penh 12000, Cambodia
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555 Reviews from our TripAdvisor Community

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Showing 451: English reviews
Reviewed 9 January 2017 via mobile

We spent 2 nights at one up-banana hotel. The rooms were great, the hotel well located and the staff were very helpful. They booked our buses , arranged tuk tuks and had very good suggestions for restaurants in the area. The staff are clearly very well trained and give very much a western style of service, were no query/question is...

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2Thank Dale O
Heng S, Owner at One Up - Banana Hotel, responded to this review

Hello Dale O, Thank you for your wonderful review. Our reception staff indeed do know the best restaurants in the area. I hope our future guests will enjoy many of their culinary tips!! Safe travels onwards, it was such a pleasure to have you Dale! The One Up Team

Mumbai (Bombay), India
Reviewed 3 January 2017 via mobile

Booked this hotel after seeing a good review on tripadvisor. The best thing about the hotel is the warm friendly staff who are super enthusiastic to help. We were upgraded to the 3rd floor penthouse which was great. Location is excellant and close to many resturants in the area. Rooms are clean with great beds. Only negative may be room...

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4Thank NupurDwivedi
Heng S, Owner at One Up - Banana Hotel, responded to this review

Hi NupurDwivedi, What a warm friendly review you gave us, thank you for that. As you are a Level 6 contributor we know where it is coming from, thank you again. It is really fantastic to read that our hotel concept is working out so well for many of our guests. The owner and all our staff are very proud...

Bristol, United Kingdom
Reviewed 2 January 2017 via mobile

We loved this little hotel which truly deserves its 5 stars. The beds were super comfortable, lots of pillows, the kitchenette is very handy and when we come again we'll definitely stay here! It's quite central too. The staff make an exceptional effort to ensure your stay is comfortable. Yes, they do make a little on bookings you organise through...

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3Thank Groovybaby18
Heng S, Owner at One Up - Banana Hotel, responded to this review

Hi Groovybaby18, Wow, a Level 6 Tripadvisor contributer... "Excellent all round!" And I see in your profile that you do not give out 5 star reviews lightly! That makes your Fantastic place - review about One Up Hotel even more special. :-)) Thank you so much on behalf of our always smiling One Up team. Rith and the staff.

Reviewed 31 December 2016

We stayed here for 1 night. We found the room well appointed, clean and the beds were comfortable. The staff were friendly and gave us good advice about the city. The breakfast was good. The breakfast area was charming.

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3Thank Ian S
Heng S, Owner at One Up - Banana Hotel, responded to this review

Dear Ian S., Thank you for your kind review. Much appreciated the excellent feedback and that you liked our breakfast area :-) Kind regards from One Up Hotel!

New York City, New York
Reviewed 27 December 2016

Stayed here for 1 night .Room was big, clean and all up to date. Staff was super friendly and helpful. Hotel was in a great location, in an alley with a few bars and restaurants next door. The Japanese place was great. highly recommend One Up Banana!

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3Thank lgp222742
Heng S, Owner at One Up - Banana Hotel, responded to this review

Dear lgp222742, We love your review "excellent experience", it's top! Thank you so much for your Highly Recommendation of One Up Hotel!

Amsterdam, The Netherlands
Reviewed 26 December 2016 via mobile

I loved my stay at One Up- Banana hotel. I kept extending my stay, because I wasn't feeling well and this place felt like a home away from home. I had a nice big, clean room with a desk, wardrobe, tv, fridge and kitchenette with kettle and free coffee, tea, water, and a nice ensuite bathroom. Room was cleaned everyday....

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3Thank marloestravelling
Heng S, Owner at One Up - Banana Hotel, responded to this review

Beste marloestravelling, Thank you for your lovely review: "this place felt like a home away from home". YES!!! We have heard that before and, in our humble opinion, it is true. We do our best to offer a safe haven, a home a way from home, in this hectic city. For guests just arriving in hectic Cambodia or single travelers,...

Galashiels, United Kingdom
Reviewed 21 December 2016 via mobile

Travelling as a couple, we arrived in the evening to Phnom Penh a little overwhelmed at what was going on. As soon as we set foot in 1 up, the staff made us feel incredibly welcome. Small details like a cold drink and towel on arrival were what was needed. They helped us arrange tours, set us up with a...

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3Thank Ross P
Heng S, Owner at One Up - Banana Hotel, responded to this review

Dear Ross and Zoe, 6 STARS!?! Thank you so much for your Amazing review!!! It is just fantastic to read that our little tucked away hotel is doing the right things to make our guests feel at home and enjoy their holiday. Happy travels and all the best for 2017!

Reviewed 17 December 2016 via mobile

Good value hotel. Very clean and modern, with exellent service. Good location (ignore the map on trip advisor - we followed that and we're taken miles away from where the hotel actualy is) No breakfast but still good value

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1Thank twinkleinmyeye
Heng S, Owner at One Up - Banana Hotel, responded to this review

Dear twinkleinmyeye, Thank you for your kind review and the advise for the Trip Advisor Map location of One Up. Very sorry we had you looking for us. I hope we will resolve soon with TripAdvisor. For other travellers: You'll find us if you tell your driver to bring you to Patio Hotel opposite Domino's Pizza on Street 51 (Pasteur)....

Reviewed 10 December 2016

Nice room with a good sized bathroom, very friendly staff and great location within a walking distance from the royal palace and the riverfront. The hotel is a bit off the street, so my room was very quiet. Good value.

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3Thank regina247
Heng S, Owner at One Up - Banana Hotel, responded to this review

Dear regina247, Thank you for your kind review. Good to read you enjoyed a very quiet room in this hectic city :-)) Thank you for your visit!

Edinburgh, United Kingdom
Reviewed 6 December 2016 via mobile

From the moment you arrive the staff treat you like a member of the family. Always keen to know if they can do anything to help from arranging transport to suggesting places to eat. The hotel is very clean and well maintained. The rooftop terrace has great views and if you are in the penthouse is like having your own...

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4Thank Paul S
Heng S, Owner at One Up - Banana Hotel, responded to this review

Hi Paul, Thank you for your lovely review, very much appreciated your kind and friendly words. We are also very happy with the location of our little One Up Family Hotel, tucked away at the end of an alley, yet, still very central. Thank you Paul and safe travels onwards!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Dry Cleaning
Official Description (provided by the hotel)
We have 14 great rooms, two with private balcony, and two on our beautiful rooftop. All our rooms feature: Mini Bar, Air Conditioning, In-room WiFi, 32" LCD TV, Kitchenette with fridge, Kettle Tea and coffee in room, Walk-in shower with hot water, Daily cleaning service, 24-hour security. ... more   less 

Additional Information about One Up - Banana Hotel

Address: Z9-132, Street 51 | BKK1, Phnom Penh 12000, Cambodia
Region: Cambodia > Phnom Penh
Price Range: $39 - $56 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — One Up - Banana Hotel 2.5*
Number of rooms: 13
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Questions & Answers

Here's what travellers have asked, with answers from One Up - Banana Hotel staff and other travellers.
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Melbourne, Australia
over a year ago
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New York
2 days ago
Ponte Vedra, FL
10 months ago

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Questions? Get answers from One Up - Banana Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The penthouse has a roof top terrace which I don't think other guests may be aware of, so feels private”
 of 5 bubbles 196sallyw, 31 Oct 2016 | Read review
“Top floor is quiet and is great for relaxing.”
 of 5 bubbles 558laurences, 25 Sep 2016 | Read review
“Quiet hideaway from the bustle of Phnom Penh”
 of 5 bubbles ConcordMum, 20 Aug 2016 | Read review
“Roof top rooms can be quite hot relative to rooms on lower levels. Choose lower level rooms and you can still use the rooftop patio area.”
 of 5 bubbles robert3764, 3 Aug 2016 | Read review
“The largest room are #5 and 6 and 10 and 11 (possibility to add an extra single bed. There are also have two penthouse room.”
  • One Up Banana always welcome you with tailored welcome, when you first arrive, to Honey Mooners
  • Roof terrace
 of 5 bubbles maudinand, 14 Jul 2016 | Read review
5 of 5