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King Hotel Astana

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King Hotel Astana
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180 Reviews from our TripAdvisor Community

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Showing 88: English reviews
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Almaty
Reviewed 2 days ago NEW

I read some negative reviews and cannot agree with them. I stayed in a standard room for $50 a night. The room and bathroom were spacious and had all usual amenities. Initially the wifi was slow. They say it happens when the routers are reset. It never happened afterwards. The electric lock was beeping. They sent a master who fixed...

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Helpful?
Thank kairat09
Yuzhno-Sakhalinsk, Russia
Reviewed 3 weeks ago via mobile

You have everything you want here. The hotel is good quality and unlike the western chain brands has a real character all of its own. Twenty four hour service in the bars and a nice smoking lounge complimented by staff who want to help. Sure not all of them speak English....but enough do so it's not an issue. The restaurant...

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Helpful?
Thank Victor D
Bishkek, Kyrgyzstan
Reviewed 4 weeks ago via mobile

Given that Astana is a capital city with a thriving business environment, the fact that you can find a hotel room for 50 bucks is amazing. Ok, you will not have the same experience as in a 4 or 5 star hotel, but the rooms are huge. Compare them to anything you get in the US or Europe for this...

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Thank Gabdulhakov
King H, Public Relations Manager at King Hotel Astana, responded to this review

King H, Public Relations Manager at King Hotel Astana, responded to this review Dear Guest, Thank you for taking time to post a review and we are very happy that you enjoyed your stay. We are delighted to hear that You liked our room and price. We work everyday to be more comfortable for the guest! And comment like yours...

Reviewed 5 weeks ago via mobile

I got a cheap room for 50€ through booking.com and had a good stay. The matress was too old and used though, I did not get a good sleep. The (bath)room was spaceous. The breakfast was OK, but not more.

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Helpful?
Thank Ivan_Dobski12
King H, Public Relations Manager at King Hotel Astana, responded to this review

King H, Public Relations Manager at King Hotel Astana, responded to this review Thank you for taking your time and posting this review about our hotel! Everyday we do a lot of work for your comfortable staying. We apologize for that mattress you have mentioned. We will try to solve that problem as soon as possible and we hope your...

Abu Dhabi, United Arab Emirates
Reviewed 12 January 2017

A friendly hotel in a convenient part of town. Helpful and cheerful staff. Spacious rooms with vast bathrooms. Good buffet breakfast. Nice lobby bar with excellent wifi to get work done in the evenings. Spotlessly clean throughout & overall an excellent business hotel.

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Helpful?
Thank Martin C
King H, Public Relations Manager at King Hotel Astana, responded to this review

King H, Public Relations Manager at King Hotel Astana, responded to this review King H, Public Relations Manager at King Hotel Astana, responded to this review Dear Guest, Thank you for taking time to post a review and we are very happy that you enjoyed your stay. We are delighted to hear that You received such wonderful service while with...

Reviewed 12 December 2016 via mobile

Hotel staff cannot speak english, there is no other way to communicate with them. Room service staff are rude, service are far away from any standards. Staff are negative, internet is slow... food is oily Not recommended at all

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1Thank Mohammed A
King H, Public Relations Manager at King Hotel Astana, responded to this review

King H, Public Relations Manager at King Hotel Astana, responded to this review Dear Guest, Thank You for your kind attention to King Hotel Astana and for your comments. We are absolutely touched by your review and your kind words. Let us apologize for some inconveniences you faced to while your stay at King Hotel Astana. We greatly appreciate you...

Reviewed 9 November 2016 via mobile

This hotel is a not bad 4 star place to stay at. Service is nice. Rooms are spacious and have everything one needs. Breakfast is decent for the price. The biggest disadvantage is the location. King hotel is located deep on right bank of Astana far from all amenities. If u r planning just to sleep there and spend the...

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Helpful?
1Thank Andrey B
King H, Public Relations Manager at King Hotel Astana, responded to this review

King H, Public Relations Manager at King Hotel Astana, responded to this review Dear Guest, Thank you for taking time to post a review and we are very happy that you enjoyed your stay. We work everyday to be make relevant prices and be more and more comfortable for the guest! And comment like yours help us to be better...

Witney, United Kingdom
Reviewed 22 August 2016

Maybe it is because you feel like you become a little bit Soviet?! At first it feels like a bit of a barn, but after a while the lovely staff and the sheer convenience of the place begin to sink in and you just go with it!

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1Thank DunxEnright
King H, Public Relations Manager at King Hotel Astana, responded to this review

Dear Guest, Thank you for taking the time to post a review! We glad to see comments on the service we do, and the overall your stay in our hotel. We will take into consideration your comment. Thank you for staying with us! Hope you enjoyed! We are looking forward to welcome you in King Hotel Astana once again. Warmest...

Reviewed 17 August 2016 via mobile

Good hotel in Astana. Price, service quality, room size, and cleaness in the hotel are just fine with the price around $45. Breakfast and dinner are included, and the quality is not bad at all. If u dont know where to eat, you can save ur money and time by having 2 mills at hotel. Will be nicer, if windows...

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Helpful?
Thank Алексей Л
King H, Public Relations Manager at King Hotel Astana, responded to this review

King H, Public Relations Manager at King Hotel Astana, responded to this review Dear Guest, Thank you for taking time to post a review and we are very happy that you enjoyed your stay. We work everyday to be make relevant prices and be more and more comfortable for the guest! And comment like yours help us to be better...

Moscow, Russia
Reviewed 12 July 2016 via mobile

The major drawback of this hotel is the misleading name and rating. This place is definitely not a 4-star and far from being a residence of a king. The hotel is rather shabby, everything, except probably the lobby, desperately requires renovation. The atmosphere of the Soviet hotel is felt everywhere, despite friendly service and well equipped rooms - mostly everything...

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Helpful?
Thank amk2f
King H, Public Relations Manager at King Hotel Astana, responded to this review

King H, Public Relations Manager at King Hotel Astana, responded to this review Dear Guest, Thank you for being with us and taking the time to post a review. We analyze every comment and trying to take it into consideration to fullfil our service and overall guest's stay in a hotel! We are looking forward to welcome you in King...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
King Hotel Astana - it is the biggest hotel in Central Asia with 176 rooms and 299 apartments, capacity of which is for about 700 people. The hotel opened its doors on November 13, 2009 and is already popular for its excellent service, places of entertainment and leisure, as well as other services. Modern 4 -star King Hotel Astana is conveniently located in the heart of the cultural and business district of Astana that allows an active business activity in any part of the city. King Hotel Astana is a place for communication and recreation. ... more   less 

Additional Information about King Hotel Astana

Address: 7, Valikhanov str., Astana 010000, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Price Range: $72 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — King Hotel Astana 4*
Number of rooms: 176
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Astana
#4 Best Value Hotel in Astana
#7 Luxury Hotel in Astana
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Questions & Answers

Here's what travellers have asked, with answers from King Hotel Astana staff and other travellers.
3 questions
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Questions? Get answers from King Hotel Astana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in A409”
 of 5 bubbles kairat09, 20 Feb 2017 | Read review
“Rooms on high floors are quiet and have good city views.”
 of 5 bubbles NomadicMike499670, 15 Jan 2016 | Read review
“Choose a room on a higher floor, as the views are great.”
 of 5 bubbles danna551, 5 Nov 2015 | Read review
“ask concierge”
 of 5 bubbles DrekMafefer, 16 Oct 2015 | Read review
“My standard room had two narrow single beds, if alone or with significant other, I might suggest you ask for room with a double bed.”
 of 5 bubbles ChicagoPhilster, 7 May 2015 | Read review
5 of 5