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Rixos President Astana Hotel

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296 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

Central and food service, ideally located for business trip. Helpful staff, good spa and swimming pool , nice Irish pub. Rooms are a bit old but overall it is a very good value for money and seems to be the preferred hotel for anyone visiting on business

Helpful?
Thank Mariya G
Tansel_Tercan, Генеральный директор at Rixos President Astana Hotel, responded to this review

Dear Mariya G, Thank you so much for your kind feedback which is genuinely appreciated as we use this to review what improvements we can make to our product and service. I'm happy to know you had a great stay that you enjoyed most of your time at our hotel. We do pride ourselves on our service here and we... More 

London, United Kingdom
1 review
Reviewed 2 weeks ago via mobile

Typical business hotel... with the exception of parrots in a lobby lounge. :) Excellent breakfast, good size rooms, complimentary spa and swimming pool. Very helpful reception staff and location walking distance to Baiterek Tower, Khan Shatyr and the Presidential Palace.

Helpful?
Thank Anita_w
Tansel_Tercan, Генеральный директор at Rixos President Astana Hotel, responded to this review

Dear Anita_w, Thank you for sharing your kind review of your recent stay at Rixos President Hotel Astana! I am so glad to hear about your great stay, from the convenience to location of the hotel to the detail about hotel facilities. We do pride ourselves on our service here and that you found my staff incredibly friendly and helpful!... More 

Coventry, United Kingdom
Level Contributor
3 reviews
Reviewed 2 weeks ago via mobile

The Rixos is a top quality hotel in the centre of Astana. Pretty much half way down the central park between the Bayterek Tower and the Khan Shatyr complex. The Irish Bar is open 24/7, although can be a little smoky for those used to a smoking ban. The sauna and pool were excellent, and the staff everywhere look after... More 

Helpful?
Thank Thomas B
Tansel_Tercan, Генеральный директор at Rixos President Astana Hotel, responded to this review

Dear Thomas B, Thank you for sharing your amazing review about your recent stay at Rixos President Hotel Astana! It brings us great joy to hear about your wonderful experience during your trip to Astana. Our staff is so dedicated in providing personalized touches and warmth through our service and I am so happy that you were able to experience... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

This is a beautifully appointed property with excellent service. I enjoyed my stay here -- in particular, room service and the dining options were superb. I also thought that the amenities and the furnishings were superior to other hotels I have stayed at in Eurasia and Kazakhstan. Clearly geared towards high-end travelers and those used to western amenities. Easy walk... More 

Review collected in partnership with this hotel

Helpful?
Thank Ray L
Tansel_Tercan, Генеральный директор at Rixos President Astana Hotel, responded to this review

Dear Ray L, Thank you so much for such a lovely review, it is most rewarding to hear your remarks and I assure you they will be passed on to all the employees. I was very happy to read that you enjoyed your stay with us and enjoyed the facilities, location and of course the level of service at Rixos... More 

Sheffield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Just got back from staying at the Rixos & loved the hotel, the staff were friendly & helpful. The breakfast had everything anyone could possibly want & the other meals in the hotel were very enjoyable.The room was very comfortable & impressed with the free wifi & phone calls. The one problem we had was I a function for the... More 

Helpful?
Thank judihod
Tansel_Tercan, Генеральный директор at Rixos President Astana Hotel, responded to this review

Dear judihod, Thank you for your wonderful feedback of your recent stay at Rixos President Hotel Astana. I am pleased to hear that you enjoyed the food you had while staying with us and that you found our service impeccable. I will be certain to share this fantastic review with the whole of the team. Once again, thank you for... More 

Luanda
Level Contributor
111 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 3 weeks ago

Didn't actually stay here. Had arrived in Astana from an overnight train and needed to be at airport for midnight. Hotel were quite happy for us to hang around their lobby in the evening. We of course used the Irish bar facilities. Although the veal soup had gristly bones and the beer was £8/pint!

Helpful?
Thank Mike W
Tansel_Tercan, Генеральный директор at Rixos President Astana Hotel, responded to this review

Dear Mike W, Thank you very much for your wonderful review about your recent visit at Rixos President Hotel Astana. I'm happy to know you had a great time and that you enjoyed our public areas. I am thrilled to hear such wonderful feedbacks regarding my staff and rest assures that I will pass your lovely comments on to my... More 

London, United Kingdom
Level Contributor
85 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 weeks ago via mobile

I like the Rixos and have stayed there many times. Service is good and the food is reasonable. Breakfast is always top notch, room service food is average though. The thing I will say is that whilst the common areas are grand the rooms are starting to look quite dated and worn. I had meetings at the Marriott this week... More 

Helpful?
Thank James B
Tansel_Tercan, Генеральный директор at Rixos President Astana Hotel, responded to this review

Dear James B, Thank you so much for your loyalty to Rixos President Hotel Astana and kind feedback which is genuinely appreciated as we use this to review what improvements we can make to our product and service. Thank you as well for your kind words about hotel service and breakfast at Al Farabi Restaurant. We do pride ourselves on... More 

Copenhagen, Denmark
Level Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 3 weeks ago via mobile

Located next to the central axis in this fatamorgana of a new Capital in the middle of the Siberian plain, the location could not be much better. The room was very comfortable with attention to all the details, including free global phone calls and perfect wi-fi connection. The service was perfect. Even at the middle of the night when most... More 

Helpful?
Thank TheDane2
Tansel_Tercan, Генеральный директор at Rixos President Astana Hotel, responded to this review

Dear TheDane2, Thank you for sharing your recent experience with us on TripAdvisor and your recommendation to other travelers. I am very pleased indeed to hear that you enjoyed both the service and room facilities as free worldwide calls. We do pride ourselves on our service here and that you found my staff incredibly friendly and helpful. I would like... More 

Dubai, United Arab Emirates
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 October 2016

I have stayed at this property many times during last 4-5 years. This is decent place, probably one of the best in Astana. Locations is obviously central. The staff is usually very attentive, quick and professional. Food is quite good and well presented. There is a slight problem with alcoholic drinks - wines sometimes taste funny and the beer they... More 

Helpful?
Thank sergio7711
Tansel_Tercan, Генеральный директор at Rixos President Astana Hotel, responded to this review

Dear sergio7711, Thank you very much for your feedbacks and loyalty to Rixos President Hotel Astana. We do pride ourselves on our service here and I'm happy to know you had a memorable stay that you enjoyed most of your time at our hotel. I am pleased to hear that you found our location great for your stay in Astana.... More 

Vienna Region, Austria
1 review
Reviewed 18 October 2016

We stayed in junior suite for 3 nights. Amazing room with stunning view to the sightseeing Baiterek. The styling is great, on lobby you will surrounded with a greens and birds. Hotel is very central with a great location. We were able to walk to many touristic places. Lovely friendly staff. Thoroughly recommended.

Helpful?
Thank arturiano
Tansel_Tercan, Генеральный директор at Rixos President Astana Hotel, responded to this review

Dear arturiano, Thank you very much for your lovely comments and recommendation following your recent stay at Rixos President Hotel Astana. I am very pleased indeed to hear that you enjoyed both the service and the room and that you liked our location. We do pride ourselves on our service here and that you found my staff incredibly friendly and... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Rixos President Astana combines the peak of comfort and luxury in Astana. Classically inspired yet fresh and eco-friendly, this luxury hotel's accommodation options are among the city's most spacious. Of the 184 guest units, including 4 Junior Suites, 2 Premium Suites, 12 Presidential Suites and 2 Royal Suites, the most spacious accommodation in Astana, all are offering magnificent view of the city. In-room facilities are geared to the needs of international business travelers. Rixos President Astana blends local tastes and world cuisines with style and luxury. Destined to be among the city's hottest see-and-be-seen destinations, Rixos President Astana features lifestyle restaurants with the finest dining and nightlife in Astana. Our international and globally experienced Food & Beverage Team provides the best and most authentic culinary experiences. Located in the heart of Astana, Rixos Wellness & SPA is city's most luxurious retreat. A place to unwind, restore and invigorate the body and mind. Surrounded by gentle interiors, advanced fitness equipment, an expansive swimming pool, steam room, sumptuous treatment areas, it brings relaxation, wellness and fitness to the core. The Spa features relaxing treatment rooms as well as the sensual bathing retreats Hamam, which allows fully immerse in exotic Turkish ritual ambience. Relaxation lounge is the ideal place to have a rest between appointments. The Spa offers an extensive range of treatments, including different types of massage, facials and body treatments. Rixos President Astana offers over 1,000 square meters of functional space, including seven meeting and event facilities to host official receptions, conferences, business and private meetings and banquets. Choose from our many distinguished venues, and our attentive staff will organize, oversee and deliver every last detail of your event, conference or special occasion. Discover flexible spaces that adapt perfectly to your meeting purpose. ... more   less 

Additional Information about Rixos President Astana Hotel

Address: Kunayeva St., 7, Astana 010000, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Price Range: $153 - $679 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos President Astana Hotel 5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Rixos President Astana
Hotel Style:
#1 Spa Hotel in Astana
#1 Business Hotel in Astana
#3 Luxury Hotel in Astana
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Questions & Answers

Here's what travellers have asked, with answers from Rixos President Astana Hotel staff and other travellers.
1 question
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Questions? Get answers from Rixos President Astana Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower level rooms”
 of 5 bubbles Yazaksami, 9 Sep 2016 | Read review
“South-side rooms have greater view”
 of 5 bubbles 326vitd, 29 Jun 2016 | Read review
“Try to get a room up to the 3rd floor for the view.”
 of 5 bubbles L2_R3, 26 May 2016 | Read review
“All rooms similar”
 of 5 bubbles jamesbZ5639EF, 17 Apr 2016 | Read review
“Just ask for what you want. My room had terrific views over the green line, Astana's Central Park.”
 of 5 bubbles DunxEnright, 1 Mar 2016 | Read review
5 of 5
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