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Rixos President Astana Hotel

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Rixos President Astana Hotel
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312 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Istanbul, Turkey
Reviewed 13 July 2015

I stayed for business to in this beautiful Turkish chain for 19 nights. Service was extraordinarty friendly and satisfying. There Turkish menu for Turkish guests in Lobbybar. Irish pub has wonderful, relaxing music in the night. Room was cleaned very well and team were always available for help. Its more expensive that other properties and is definitely. There is a...

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Helpful?
3Thank Sayet B
Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear Guest We are delighted to know that the hotel services and facilities exceeded your expectations. We would be happy to see you again and I will be delighted to personally coordinate your future bookings. Thank you Elena Shvarts Rooms Division Manager

Istanbul, Turkey
Reviewed 13 July 2015

staff is the first thing that l liked.they are kind and doing well acces it is in perfect location. it has old decoration. it is clean They are really expensive restourants and bar it has good quality

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Thank illhan34
Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear guest Thank you for your feedback, we are delighted to know that you enjoyed your stay. Please note that as a part of our marketing activity, we constantly make comparison of prices in bars and restaurants, and presently feel that the prices correspond to hotel standard and are in a good value compared to other competing hotels. We hope...

Lusaka Province, Zambia
Reviewed 13 July 2015

" Excellent location and helpful staff at RIXOS President, Astana from reception to restaurant treats you with a warmth that stays with you long after you have left. Kitchen was great. The facility is really comfortable."

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2Thank Debashish56
Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear valued guest, It has been our pleasure to serve you and your party while at Rixos President Astana. We appreciate your feedback and delighted to know that your stay amongst us has been pleasurable. We hope to welcome you back again to Rixos President Astana to experience our warm Kazakh hospitality. With best wishes, Elena Shvarts Rooms Division Manager

DC
Reviewed 9 July 2015

The Rixos is lovely. The guest rooms are good. I was there over a week. I did have a problem my first night - I was given a room that should not have been rented. There had been some type of plumbing or water leak and the room was still being repaired. I requested to be moved the next day...

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1Thank sharalDc
Dubai, United Arab Emirates
Reviewed 2 July 2015

My first visit to Kazakhstan, and i happened to stay at the conference venue, Rixos President. Located in the heart of the city, an independent property with a lot of open space caught my attention from the moment i walked in. The the lobby was grand and welcoming, staff were very courteous, checkin process was hassle free, and the rooms...

Review collected in partnership with this hotel
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3Thank Faheem Mohammed... C
Bangkok, Thailand
Reviewed 22 June 2015

Lovely hotel but sadly there for one night only. Guest rooms are smaller than in Almaty and look in need of TLC as wall paper was falling off and the bathrooms a little worn. Great Irish pub in the lobby (had a great late night dinner and a few pints!!!). Overall a great stay and very nice. Breakfast room was...

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Thank Matt H
Moscow, Russia
Reviewed 11 June 2015

I was travelling by business and it was my 4th times at Rixos. Usually i really enjoy it... During this visit, I stayed on 2nd floor, thus it was quite noisy. Hotel was fully booked, thus we couldn't change the room. No one cleaned my room till 7pm. Moreover 1 reseptionist while check out - it is not 5 star...

Review collected in partnership with this hotel
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Thank Veronika I
Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear Mrs. Veronica, Thank you for consecutively choosing Rixos President Astana for your stay, and I am sorry that during this time the service did not meet your expectations. Please accept our sincere apologies for that. I have made notes in our guest history not to allocate rooms on the 2 floor for you during your future visits. I have...

Johannesburg, South Africa
Reviewed 27 May 2015

Great clean and efficient hotel. If you need to get around for business rather use local taxis than the hotel chauffeur service. restaurants and food in them are uniformly excellent with great access to local shops and offices.

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1Thank Bhausberger
Rome, Italy
Reviewed 21 May 2015

Dear All, i would like to share with you my impressions about the Restaurant "L'Olivo" I've been invited by my company in this Hotel, comfortable and suitable for business affair (as in my scope) and i had lunch in the lobby bar because the restaurant was fully booked.So i ate delicious spaghetti with pecorino cheese and black pepper and, furthermore,...

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1Thank Alessietta84
Rome
Reviewed 20 May 2015

I came back to this Hotel after few months and I must recognize that level of service, hospitality and welcoming is always at high level. Restaurant and bars have changed menus offered and it is great variety of choice and high quality. Will come back again.

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1Thank DonBalla

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Rixos President Astana combines the peak of comfort and luxury in Astana. Classically inspired yet fresh and eco-friendly, this luxury hotel's accommodation options are among the city's most spacious. Of the 184 guest units, including 4 Junior Suites, 2 Premium Suites, 12 Presidential Suites and 2 Royal Suites, the most spacious accommodation in Astana, all are offering magnificent view of the city. In-room facilities are geared to the needs of international business travelers. Rixos President Astana blends local tastes and world cuisines with style and luxury. Destined to be among the city's hottest see-and-be-seen destinations, Rixos President Astana features lifestyle restaurants with the finest dining and nightlife in Astana. Our international and globally experienced Food & Beverage Team provides the best and most authentic culinary experiences. Located in the heart of Astana, Rixos Wellness & SPA is city's most luxurious retreat. A place to unwind, restore and invigorate the body and mind. Surrounded by gentle interiors, advanced fitness equipment, an expansive swimming pool, steam room, sumptuous treatment areas, it brings relaxation, wellness and fitness to the core. The Spa features relaxing treatment rooms as well as the sensual bathing retreats Hamam, which allows fully immerse in exotic Turkish ritual ambience. Relaxation lounge is the ideal place to have a rest between appointments. The Spa offers an extensive range of treatments, including different types of massage, facials and body treatments. Rixos President Astana offers over 1,000 square meters of functional space, including seven meeting and event facilities to host official receptions, conferences, business and private meetings and banquets. Choose from our many distinguished venues, and our attentive staff will organize, oversee and deliver every last detail of your event, conference or special occasion. Discover flexible spaces that adapt perfectly to your meeting purpose. ... more   less 

Additional Information about Rixos President Astana Hotel

Address: Kunayeva St., 7, Astana 010000, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Price Range: $230 - $1,102 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos President Astana Hotel 5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Rixos President Astana
Hotel Style:
#1 Business Hotel in Astana
#1 Spa Hotel in Astana
#3 Luxury Hotel in Astana
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Questions & Answers

Here's what travellers have asked, with answers from Rixos President Astana Hotel staff and other travellers.
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Questions? Get answers from Rixos President Astana Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms at the end of the hallway (xx26...) - maid room is next door, tends to be noisy”
baruchg_12, 15 Apr 2017 | Read review
“Double room”
, 24 Mar 2017 | Read review
“Lower level rooms”
Yazaksami, 9 Sep 2016 | Read review
“South-side rooms have greater view”
326vitd, 29 Jun 2016 | Read review
“Try to get a room up to the 3rd floor for the view.”
L2_R3, 26 May 2016 | Read review
5 of 5