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The hotel needs an update to the furniture and fittings but, more importantly, the staff needs some serious training. One can understand some mistakes and language confusion but not an attitude that shrugs these off as normal. A disappointing experience.More
3 Thank Pat M
Response from SetthaPalaceHotel, General Manager at Settha Palace HotelResponded 24 October 2013
Thank you for giving us your feedback.
We have just completed an upgrade of the soft furnishings for the furniture that needed it and the whole hotel interior has been newly painted.
I am sorry that some of the staff had trouble with English, we've...More
Settha Palace Hotel is the embodiment of paradise. Palm trees, pools and luxurious rooms filled with life and culture. Despite this, the air conditioning is quite noisy and doesn’t exactly make for quite the pleasure to stay inside and relax. Nonetheless, the experience of the...More
- Great service, staff is very helpful
- Old but charming hotel
- Great location, very close to downtown
- Great food for breakfast and at the restaurants (for lunch)
- No gym, pool is kind of small
- Rooms are a bit...More
This hotel has a weird location, an island surrounded by roads but handy for the city. The rooms were very comfortable, what you would expect for a colonial hotel. The air-con was noisy and you couldn't open the window because of the traffic.
For what is meant to be one of the top hotels in Vientiane the Settha palace disappoints in many ways. Its saving grace is its pool. A lovely oasis in the hot dirty city.
Cleanliness was seriously lacking. The marble wall opposite the toilet had...More
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Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
US$100 - US$279 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Business Hotel in Vientiane
#6 Spa Hotel in Vientiane
#6 Romantic Hotel in Vientiane
#7 Luxury Hotel in Vientiane
Number of rooms
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Response from SetthaPalaceHotel | Property representative |
The restaurant has been re-branded as Belle Epoque Brasserie and the menu prices adjusted to be more affordable with even better quality food because of our new Chef. We look forward to serving you soon. Bon appetit.