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Customer Service here is excellent and they have options for gluten free food. When I return to Mongolia I would stay there again. My only complaint is that it is not central.
To get to the main tourist shopping areas and tourist areas you need...More
I stayed at the Kempinski for several nights in UB. I have been in a lot of foreign hotels and this is one of the best. First, the staff (most notably the reception area) was so helpful and friendly. They understand English and will go...More
1 Thank Kathy0619
Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 17 September 2017
Thank you for taking your time to provide us with such lovely comments following your experience at Kempinski Hotel Khan Palace. I am delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed...More
This may be my fourth time at this hotel. The service is wonderful, from the bell man who greets you to the front desk staff to the room service. You always feel like you’re coming home. The rooms are large and extremely comfortable. Very nice...More
1 Thank BostonBostonGirl
Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 6 days ago
Thank you for being our valued & patronized guest and for taking the time to share your feedback here on TripAdvisor! I am elated to read that our commitment to personable excellence and our latest implementations stood out here in Ulaanbaatar and that...More
Everything was excellent --- kk lounge excelled (food and service) -- Phil, the overseer, was a gem😉 --- our room was spacious, clean, and our bed was the best!! Stay here and enjoy --- we toured and returned twice and each stay was greatMore
1 Thank Malle30
Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 1 week ago
Thank you for being our valued guest here at the Kempinski Ulaanbaatar and for your excellent rating during your visit to Mongolia! I have shared your kind words with Phil and our entire team of passionate hoteliers who will love to read that...More
I was part of a tour group and we stayed here 4 times during our trip. The first time, the hotel upgraded our rooms and they were really lovely - spacious, sparkling clean and well laid out. The other times, we had standard rooms which...More
1 Thank crosswycke
Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 2 weeks ago
Thank You so much for your detailed and nice comment. It brings us great joy to read this type of comment. We always do our best to offer an exceptional service and we are glad you had the time to experience that.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$94 - US$144 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Business Hotel in Ulaanbaatar
#2 Luxury Hotel in Ulaanbaatar
#2 Spa Hotel in Ulaanbaatar
#6 Best Value Hotel in Ulaanbaatar
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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Sorry it took só long - I was in transit. I would ask the very obliging concierge staff At least he hotel for a suggestion - bookstore or stationary near the hotel may have what you are looking for. If time does not allow... More
Sorry it took só long - I was in transit. I would ask the very obliging concierge staff At least he hotel for a suggestion - bookstore or stationary near the hotel may have what you are looking for. If time does not allow you to search, ask for a few letterhead sheets from the hotel, fold and staple for note taking! Enjoy your stay
Response from platinumhorse | Reviewed this property |
During my visits a selection of tours been provided. What I discover is if you want to hire a driver for a day and visit the Chenggis Khan Monument and Turtle Rock/National Park, you better take a driver from the hotel... More
During my visits a selection of tours been provided. What I discover is if you want to hire a driver for a day and visit the Chenggis Khan Monument and Turtle Rock/National Park, you better take a driver from the hotel (english speaking) and they will assist you. If you take a tour from a travel agent the tour will cost you up to USD 300 for one person. The hotel car is more cheaper. I agree with Travel Weary!