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Islamabad Serena Hotel

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Traveller (414)
Room & Suite (92)
Dining (32)
Overview
  • Excellent62%
  • Very good29%
  • Average6%
  • Poor1%
  • Terrible2%
Travellers talk about
“beautiful hotel”(30 reviews)
“wild rice”(17 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (632)
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Traveller rating
343
164
43
12
15
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343
164
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12
15
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All reviewsbeautiful hotelwild ricezamana restaurantleading hotels of the worldmain restaurantan oasisroom servicediplomatic enclavesecure hotelluxury hotelsecurity situationrooms are largehigh securityfive starbreakfast buffetchecking inbusiness trip
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11 - 15 of 577 reviews
Reviewed 5 weeks ago

The hotel itself is sight to behold the interior designing and decor is simply breathtaking. We went for the Sunday Brunch and it one of the best buffet's I've been to, the selection of food was vast and the quality was top-notch (which is often...More

Thank Samir S
Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 4 weeks ago

Dear valued Guest, Thank you very much for the comments following your visit to the Islamabad Serena Hotel. We are delighted to read that you enjoyed to the fullest your experience at the Sunday Brunch at our Zamana restaurant. Your warm comments have been conveyed...More

Reviewed 12 March 2018

I booked an "Executive Suite" with a "private balcony" as per my booking on Booking.com, and was pretty excited to stay at Serena for two nights. Upon arrival, I noticed that I was given an "Executive King" room, which was not nearly the same. I...More

Thank Ali C
Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 5 weeks ago

Dear valued Guest, Thank you very much for the valuable comments following your stay at the Islamabad Serena Hotel. I am truly sorry to read that you encountered a reservation mishap when staying at the Islamabad Serena Hotel. Please rest assured that a full investigation...More

Reviewed 9 March 2018 via mobile

This is arguably best hotel not only in Islamabad but also in Pakistan. Situated in the heart of Islamabad it is close to Government offices, diplomatic enclave as well as shopping and dining areas. Hotel has good security and has free parking as well as...More

Thank AJ-0017
Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 10 March 2018

Dear valued Guest, Thank you very much for the kind comments following your stay at the Serena Islamabad Hotel. The associates and I are delighted to read that you enjoyed to the fullest the hotel facilities, our selection and quality of Food & Beverage outlets...More

Reviewed 5 March 2018

One of the most breathtaking hotels i have been to. Absolutely beautiful and comfortable! The food was amazing every time i had - be it an order in or at the buffet! Our wing had their air conditioning shut off - as it was winters...More

Thank Uhlish
Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 6 March 2018

Dear valued Guest, Thank you very much for the kind words following your stay at the Islamabad Serena Hotel. The associates and I were delighted to read that you enjoyed to the fullest the hotel facilities and its comfort. Your room should have had the...More

Reviewed 4 March 2018 via mobile

I stayed at Serena for 2 nights with a friend during my first visit to Pakistan. The hotel has great architecture, good sized rooms and lovely gardens. We got upgraded so were able to use the executive lounge which was comfy and handy to grab...More

Thank julieamorgan
Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 6 March 2018

Dear valued Guest, Thank you very much for the kind comments following your stay at the Islamabad Serena Hotel. The associates and I were delighted to read that you enjoyed to the fullest the hotel facilities and especially the Nazara Lounge for its comfort and...More

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Best Value Properties in Islamabad, Pakistan
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Spa
Heated pool
Outdoor pool
Sauna
Details
Price range
US$213 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$213 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (414)
Room & Suite (92)
Dining (32)
Pool & Beach (15)
Family and Play Areas (9)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
EXOTICLOTUS85
18 November 2017|
AnswerShow all 5 answers
Response from arif a | Reviewed this property |
Hello, I has an öpen buffet dinner at the hotel. Variety of food was rich. Steak was available. I think they should be able to assist you. I havent used the pool there buy gym was open till late.
1
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EXOTICLOTUS85
1 October 2017|
AnswerShow all 6 answers
Response from wilmerjeraldv | Reviewed this property |
I feel that the air-conditioning works well. I also feel that the staff are very accommodating and do their best to help if one has a problem. As for private bodyguards, no idea. I travel frequently outside the hotel, day... More
1
Vote
rublem
29 March 2017|
AnswerShow all 6 answers
Response from Michel_Galopin | Property representative |
Dear Reader, The appropriate attire at our hotel is the regular fitness costume for women. It is better to change from regular clothes to fitness attire in the Fitness Club lockers. Our two swimming pools are mixed for male... More
0
Votes
Room Tips
"Most are fine but the views over the Gardens are the most pleasing whereas others might simply offer a view..."
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"If you do not want to be disturbed by constant people checking to "make sure the room is all right"..."
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"The rooms I looked at (3) were all good."
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"If you would like a room with a balcony, you should request one upon checking in."
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