If you are staying in Colombo, this is an awesome place. First class all the way. Great staff, great rooms, great food, great gym, great pool...and great value for the money when I booked in Agoda. Yes, everything was great! Highest recommendation if you're staying in the city.
We had a awesome dinner at Royal Thai restaurant Excellent service by Royal Thai.waiter Tharindu did a great service ..thank you Tharindu and the team Manager Deen help u lot.food was awesome.best thai restaurant in colombo
I'm a regular customer of this hotel since it was built. The location is great as it has all facilities which helps me and sometimes my family too. But when an issue arise even i speak to the higher authorities nothing has been done or feedback hasn't been given. The Operators get all the blame as i personally know it's not the case. The lobby has so many different mangers but not a GM. I also felt there's no team work among them. I genuinely hope who ever has invested in this beautiful hotel need to address people like me already in management role in London. I have given constant support last 4yrs to address issues. Without a good management team no business will survive long term especially considering SriLankan government management issues. The staff needs professional skills to address issues in the restaurant too. I was surprised to hear from the restaurant manager next day a serious complaint was not being log in from another frustrated customer as I had to interfere to calm the customer down. I agree the customer had all the right to get upset as he was insulted by member of a staffs 2days in a row. Hope my feedback will be addressed and respected not ignored by the higher management team e.g.assstant G.M. and CEO. MR.Prasanna whom I have met and spoken to.…
The infinity pool is awesome. I love it and the pool bar. The room is super clean and nice..It is really comfortable and don’t forget the food which is good as well. over all the service itself is beyond expectations. I will definitely comeback.
JUST WOW. The room was amazing very spacious and beautiful. Great location, excellent service and great food! The hotel was recommended to us by our tour operator. Highly recommended. Will definitely visit once more!
Great stay, service and location. Highlight was of course the terrace pool, and the lounge chairs surrounding it. Unfortunately, there is a building being constructed which marred the beauty of the experience a bit for us - but what can you do! They even had a complimentary tour of the city that covers most of the tourist spots. Word of advice - do research if you actually want to see these places and beware, it can get hott! Positives: + Swimming pool + AMAZING Breakfast + Small, but well-designed room, good bathroom + Good location, great cafes nearby + Gym and steam room + Beautiful terrace garden What could be better: + Balcony, and having something to dry clothes + Helping our tourists with local information like train travel etc.
Excellent location and value for money. Food was excellent and staff very friendly. The view from the restaurant was amazing. The roof top garden and swimming pool was peaceful. Hotel was very clean, especially the rooms. All rooms had ample water and beds extremely comfortable. Would definitely go there again
We stayed in this hotel recently during a short staycation. This hotel is conveniently located in the Galle Road closer to many shopping areas. Additionally, the hotel is connected (or rather in the same building of) to Marino Mall, which is a shopping mall owned by the hotel's parent company itself. We briefly did some shopping in the mall, and although it is not big as some of the malls in the area, it had decent number of shops. The hotel has a nice rooftop garden and a pool. I think despite of some minor noises from the surrounding, many would enjoy this rooftop. Sadly due to our schedule were unable to enjoy this view at night, but I would imagine this would be a perfect location for a romantic date after the sunset. However, I think they have room to improve in several aspects. We were disappointed about the service of the hotel's staff. We noticed a lack of warmth and professionalism from many of the staff we encountered. I don't know whether this situation is only common to local guests, but we would expect much more friendliness, warmth, and professionalism from a hotel of this caliber. I would suggest the hotel to improve their staff training. We only had breakfast from the hotel, although there were few food items with good flavor, we noticed a considerable lack of quality (flavor and freshness) of many food items available. Also the number of varieties in the hotel breakfast buffet is also limited. I think the cleanliness and the quality of Wi-Fi can also be improved in the hotel. However, considering the premium location and the views, I think this hotel is suitable for a short staycation.…
Warmth of the place and welcoming attitude of the staff are one of the best I’ve ever experienced, amenities beyond imaginations, well maintained hotel, staff are very helpful, polite, friendly, courteous, I loved the view from my bedroom, a beautiful room, infinity swimming pool loved it, breakfast was picture perfect, nothing comes to my mind to complain, if I am in Sri Lanka again, definitely going to stay in this hotel.
An absolute gem! I don’t get how would anyone give this hotel anything but a 5 star review. Not a single complain about anything. Most professional staff we have met in srilanka were in this hotel. Most diversified and tasty buffet, was also this hotel. Not to mention their fabulous infinity pool on 10th floor with the sea view. All this, with a VERY affordable price. I know it feels I’m almost promoting this hotel, but I really can’t talk enough about how amazing this hotel was.