Taj offers seamless hospitality in every aspect of the hotel . Staff are friendly and hospitable as always although many Sri Lankan hotels ( not just Taj) recently have lost many experienced staff in many areas sadly due to the country's economic situation. Taj has strived to keep its excellence in service by hiring and training new staff to keep up the " Taj Excellence". We have patronized Taj Samudra past 30 years on lengthy stays . We are very happy to continue to patronize Taj Samudra during our visits to Sri Lanka as we truly feel "at home at Taj" . Warm regards, John and Priya King
We had a great time during our stay courtesy the great staff at ports of call restaurant. Kuddos to Dilhara, Uddika, Ravindu, Krishna, Usha, Mr Sumedha and Mr Nilanka. Very helpful and warm staff. Had a good time with family.
We had nice dinner party at golden dragon chinese resturant it was last week.lasantha and golden dragon team gave us to excellent food and beverage service.chef chinthana and saman did great job as food makers.really happy.
Resturtant has nice looking chinese environment.food olso so delicious and nice.very testing all dishes..especially we all liked crispy lamb and hb cuttle fish.srvice given by lasantha as usually he was wonderfull and excellent .agin we had great dinning experience.
Awesome dinner experience got that chinese restaurant taj both food and service was more fantastic especially mention lasantha he gave us to wonderful service olso food was real chinese we recommended for every guest.great..
The Taj brand is a trusted name is luxury, but the real test of a hotel is not in its name, but it's people. Our experience at Taj Samudra in Colombo was made unforgettable by the exceptional staff. I wish I could remember them all by name to thank them individually; but there is one who's name I cannot forget, Jayaleth, from the pool deck. I absentmindedly left a large sum of money (a cash deposit for a hire car) behind after going for a swim. I was amazed that a short while later, he accompanied the Head of Security to my room to return it in full. He had found it, remembered us by name and room and immediately contacted us. This would happen NOWHERE else in the world. His honesty and integrity speaks volumes of the management approach in place at Taj Samudra. The rest of the staff exemplified commitment to excellence as well; the concierge staff and bag porters were most attentive and proactive. The lady who checked us in made the formalities feel like sitting down with friends, she escorted us to the room with the same class and kindness. The rooms themselves are also in very good condition, we stayed in a Ocean View king room and it was very clean, elegantly decorated and well appointed with one of the best seats in Colombo to watch the sunset. This will be my first choice for a luxury stay in Colombo next time I visit.…
We had my brother’s wedding today at hotel Taj and the staff there is so amazing and friendly. Specially Ms. Lakshika who is in-charge of Grand ball room and our amazing chef Anuruddha Rathnayake made our event extra special with yummy food. Our “amazing” chef Mr. Anuruddha Rathnayake looked after us like a family member, with a beautiful smile on his face. Also Mr. Arunasiri who was so helpful. We also had the helping hand of Mr. Krishantha who helped us a lot during the event. Mr. Eroj and all other staff made our special day an extra special, memorable day! Thank you very much Taj Samudra!!!! We will see you soon in our next special event
We had a fantastic lunch at the dragon. The food was the best Chinese in Colombo I felt. The hot butter cuttle fish was well done. Great job chef Samansiri Kumara. Stewards lasantha , Kasun and Eranda were so attentive. Really happy I came to Taj Saundra.
Delicious food Egg fried rice Meet Itams and veg items and everything was wonderful I were really happy about food and Olson fb service given by Lasantha environment Olson nice looking thanks for everything
Lasantha and Kasun served us their service is super efficient and very pleasent. We were greeted with warm smiles and our order was brought without a delay Food was very tasty and the portions were large.