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The Kingsbury

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#13 of 45 Hotels in Colombo
Certificate of Excellence
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1,424 Reviews from our TripAdvisor Community

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Showing 1,239: English reviews
Melbourne, Australia
Reviewed 25 July 2016

After two disappointing High teas at two different hotels it was great to see that The Kingsbury was sticking to the traditional Sri Lankan buffet style high tea and not the western versions which are now sweeping through the hotel scene. They had a wide spread of food available, from savoury to sweets and three different types of drinks available...

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Helpful?
2Thank food_fiend99
KingsburyColombo, General Manager at The Kingsbury, responded to this review

Dear food_fiend99, Greetings from The Kingsbury! Thank you for this lovely review of The Kingsbury High Tea! We are delighted to learn that you enjoyed our wide variety of food and beverage and that you were very pleased with “The Kingsbury High Tea” buffet. There is no greater happiness to us than learning that our guests experience at The Kingsbury...

London, United Kingdom
Reviewed 25 July 2016 via mobile

My husband and I booked the Kingsbury hotel for 1 night to relax after our very long flight before we set off for our journey in Sri Lanka. I was very disappointed by the service of the hotel. First of all we had no towels in the room and when they did actually bring some we had only bath towels...

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Helpful?
4Thank Venessa B
KingsburyColombo, General Manager at The Kingsbury, responded to this review

Dear Venessa B, Thank you very much for sharing your experience at The Kingsbury Hotel, as feedback is very important to our continuous improvement process. Please contact myself directly at my email address below : scott@thekingsburyhotel.com in order that I might address your comments directly, Kind Regards, Scott Mawhinney Genera Manager The Kingsbury Hotel

Reviewed 25 July 2016

well i went there to relax and this place has horrible service. they managers aren't that great. the service is not good at all food is always late and the quality of the food changes from day to day. Kingsbury just has a name but the service does not do justice to they name that they have built in the...

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Helpful?
1Thank Joel F
KingsburyColombo, General Manager at The Kingsbury, responded to this review

Dear Joel F, Thank you very much for sharing your experience at The Kingsbury Hotel, as feedback is very important to our continuous improvement process. Please contact myself directly at my email address below : scott@thekingsburyhotel.com in order that I might address your comments directly, Kind Regards, Scott Mawhinney Genera Manager The Kingsbury Hotel

Reviewed 25 July 2016

I had really good service in there. food is so tasty. presentation also did very well. the hotel view attract me more. price also no so unreasonable for a this type of hotel. I and my frinds enjoyed the moment very much.

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Helpful?
Thank Udeshika M
Scott M, General Manager at The Kingsbury, responded to this review

Dear Udeshika M, Greetings from The Kingsbury! Thank you for taking the time to share your experience at The Kingsbury on Tripadvisor. We are glad to learn that you enjoyed the food and beverage and also the picturesque view the hotel offers. Thank you very much for your patronage. We look forward to welcoming you back very soon. Warmest Regards,...

Reviewed 25 July 2016 via mobile

The hotel is situated right in the heart of the city and is very vibrant. Poolside restaurant is great and so is the breakfast spread. However the rooms are quite small and no bath tub - we stayed for 3 nights at a Superior room. The property requires an upgrade very badly.

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Helpful?
1Thank Zeerock
Scott M, General Manager at The Kingsbury, responded to this review

Dear Zeerock, Greetings from The Kingsbury! Thank you for taking the time to review The Kingsbury on Tripadvisor! We are glad you enjoyed our International breakfast buffet at Harbour Court Restaurant and dining at the Pool Cafe. Thank you for your valuable comments and feedback which are always welcome and appreciated in our effort to serve you better. Thank you...

St. Petersburg, Russia
Reviewed 25 July 2016

Stayed one night in this hotel. Nice rooms with the view - mostly over construction and a bit of the seaside. The room itself was very spacious with the large bed, big windows and a clean bathroom. We also used their taxi service from the airport, which was very convenient. The breakfast was very nice and had a big variety...

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Helpful?
1Thank Dasha_Vyazemskaya
KingsburyColombo, General Manager at The Kingsbury, responded to this review

Dear Dasha_Vyazemskaya, Greetings from The Kingsbury! Thank you for taking the time to review The Kingsbury on Tripadvisor! We appreciate your lovely comments and we are delighted to learn that you enjoyed our amenities and International breakfast buffet. We are glad you got the opportunity to enjoy the view from Sky Lounge. It is indeed picturesque and particularly breathtaking at...

Singapore, Singapore
Reviewed 23 July 2016 via mobile

Good location. Just 200m away to the Old Dutch Hospital. Check out the rooftop bar that offers amazing view during sunset. Offer good variety of buffet breakfast spread. Try out Sri Lanka's local breakfast specialty. Room is cosy. It offers Bvlgari range of toiletries.

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Helpful?
1Thank nurhudaaziz
KingsburyColombo, General Manager at The Kingsbury, responded to this review

Dear nurhudaaziz, Greetings from The Kingsbury! Thank you for taking the time to review your stay at The Kingsbury on Tripadvisor! We appreciate your lovely comments and are delighted you enjoyed our amenities, Bvlgari toiletries and extensive breakfast buffet at Harbour Court Restaurant. Thank you for your patronage! We look forward to welcoming you back very soon! Warmest Regards, Scott...

Colombo, Sri Lanka
Reviewed 23 July 2016 via mobile

This is a beautiful hotel. If beautiful with an Art Deco feel is what you want, then this is your hotel. If you want responsive staff that see to your needs...then pick another hotel. 1. We arrived with 4 large suitcases. When asking for a bellhop (bag courier) I was directed to go to another desk. The gentleman at the...

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Helpful?
1Thank VinceGnombardy
Scott M, General Manager at The Kingsbury, responded to this review

Dear VinceGnombardy, Greetings from The Kingsbury! Thank you very much for sharing your experience at The Kingsbury Hotel, as feedback is very important to our continuous improvement process. Please contact myself directly at my email address below : scott@thekingsburyhotel.com in order that I might address your comments directly, Kind Regards, Scott Mawhinney General Manager The Kingsbury

Doha
Reviewed 21 July 2016

So...How to start? Firstly this hotel does some things spectacularly well. Then some things, it does really badly. I arrived early and was upgraded to an executive room with partial sea view when I had paid for sea view! However was not allowed to use the executive lounge? So not really sure what I was getting for this upgrade. The...

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Helpful?
1Thank wezhyndman
Scott M, General Manager at The Kingsbury, responded to this review

Dear wezhyndman, Greetings from The Kingsbury! Thank you for taking the time to share your experience at The Kingsbury on Tripadvisor! We value and appreciate your feedback which is very useful to us in evaluating our service and constantly improving our guest service and staff training. We are happy to learn that some aspects, in particular the toiletries and bath...

A TripAdvisor Member
Level Contributor
9 reviews
8 hotel reviews
8 helpful votes
Reviewed 20 July 2016 via mobile

A short 3 days holiday in Colombo and we made the right choice. The hotel is well maintain with beautiful rooms. Booked into a suite which is a little small compare to most 5 star hotels suites but quality was not compromised. Bvlgari toiletries provided was quite impressive It says that the hotel is located by the beach, but the...

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1Thank A TripAdvisor Member
KingsburyColombo, General Manager at The Kingsbury, responded to this review

Dear TripAdvisor Member, Greetings from The Kingsbury! Thank you for taking the time to share your experience on Tripadvisor! We are delighted to learn that you liked our rooms and Bvlgari toiletries. The Ocean Seafood Restaurant is renowned for it’s the best quality delectable seafood and we are glad to learn that it was to your liking. We regret to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Sky Lounge
Sky Lounge
Cuisines: Bar, Asian
The Ocean, The Kingsbury
The Ocean, The Kingsbury
Cuisines: Seafood, Asian, Sri Lankan
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Kingsbury Colombo, located in the heart of Colombo city by the banks of the great Indian Ocean, is s really an ode to the golden age of grace and elegance. There are 229 rooms and suites in this regal edifice and all of them face the sea. The Kingsbury Colombo is also business and leisure central with shopping, entertainment, dining, Colombo Stock Exchange, foreign & local banks, World Trade Centre, historical sites as well as recreational parks being just a across the road. The Kingsbury is also just five minutes from the Colombo Central Bus Stand and the Colombo Fort Railway Station. The Kingsbury experience will be a personalized, respectful one where patrons will be treated like royalty in keeping with the promise of bringing back 'good-old fashioned' hospitality. The Kingsbury's Restaurants include The Ocean - seafood restaurant, Harbour Court - international cuisine restaurant, Yue Chuan - Chinese restaurant, The Kings - lobby bar, The Pool Café, The Gourmet Station - patisserie and the epicenter of Colombo night life - Sky Lounge. A fully-equipped gym, spa and 24-hour Business Centre and the Executive Lounge with personalized butlers and concierge services add to the pleasures and comforts of The Kingsbury, Colombo. ... more   less 

Additional Information about The Kingsbury

Address: 48 Janadhipathi Mawatha | Colombo 1, Colombo 00100, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Price Range: $213 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Kingsbury 5*
Number of rooms: 229
Reservation Options:
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Hotel Style:
#3 On the Beach Hotel in Colombo
#6 Business Hotel in Colombo
#7 Spa Hotel in Colombo
#10 Romantic Hotel in Colombo
#10 Family Hotel in Colombo
#10 Luxury Hotel in Colombo
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Questions & Answers

Here's what travellers have asked, with answers from The Kingsbury staff and other travellers.
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Colombo, Sri Lanka
Singapore, Singapore
Mouille Point, Cape Town
5 months ago

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Questions? Get answers from The Kingsbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on front of hotel look onto Galle Face and see less of the construction work”
 of 5 bubbles michaelwilliam222, 27 Nov 2016 | Read review
“go with a sea view...I mean proper sea view..”
 of 5 bubbles Rajamax, 24 Nov 2016 | Read review
“Higher the floor the better to avoid the noise from functions.”
 of 5 bubbles 557RobertH, 16 Nov 2016 | Read review
“Die Zimmer an Westseite ist ruhig.”
 of 5 bubbles 92420513, 9 Nov 2016 | Read review
“Too expensive, poor value for the money.”
 of 5 bubbles manojp709, 3 Nov 2016 | Read review
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