Great rooms. Friendly customer service! Mr. Frank at the reception was very kind and helpful. So l Special thanks to dedicated and hardworking and friendly house keeping staff, Mr. Dananjaya. Keep it up. Such staff should be appreciated and retained. Will come back again for great service.
We had a fantastic breakfast at he dining room, it was my friend's birthday and they were amazing at helping me celebrate the birthday. I'd like to ad that Nadeesha and the dinning staff did an amazing job, the food was amazing hats off to the chef's. I like to recommend the dining room
Dear Taj Team i had my 21st birthday in your wonderful place and i just want to mention about all persons personally giving an excellent service since my booking started with Lakshika. Lakshika and chef Anurudda and F&B Manager and Director F&B and Niranjala Duty manager and F&B Operation Prasad and his team. Once again i give my heartiest thankfullness to lakshika. Im sure she is on of the best asset of your company. I do not want to hesitiate to anyone to recommend taj in any occassions. This is the best five star service, friendly and attention that was provided to customers.
Food was absolutely delicious and service was very good.Delighted with the great hospitality and the friendly staff. Had a great time here. Thank You Dilhara , Dias , Uddika , Mr.Warren , Mr. Nilanga and Mr. Sumedha
Ours was one night stay at the hotel occupying 2 Premier Twin Rooms. These rooms had 2 comfortable single beds which could be moved to use them as a double bed if required. Room had all common amenities in good shape like Coffee and Tea maker,mineral water, free WiFi, good charging facilities, LED TV, big safe deposit box, hair dryer, mini bar, etc. It additionally had a pair of working desk and chair, Ipod docking station and alarm clock facilities. Airconditioning was adjustable from the room itself. Bathroom was nicely styled and arranged. Their other rooms are labelled as "Premier Double" and "Elyon Deluxe". We had a warm welcome at the reception. Staff at all levels were well trained, authentic and attentive. Service level was excellent. We had to leave bit early on the next day and we were provided a packed breakfast of sandwich, fruits and juice in time as per our request. Launched in 2014 the hotel has about 60 rooms arranged over 7 floors. Other amenities at the hotel are concierge, gymnasium, laundry, free self parking, newspapers in lobby, luggage storage and airport shuttle service (at an extra charge). It has a rooftop restaurant and bar with a spectacular view of the cityscape. It is a "Best Western" branded hotel but owned and operated independently. Smoking is not allowed in any of its rooms but there are designated areas allowing smoking. Pets are not allowed. Physically challenged rooms/facilities are available but the hotel is not geared to accept guests with major physical challenges. There is no swimming pool - it is a vertical type hotel built on a medium sized plot of land.…
Perfect city Hotel, I was traveling on business... good breakfast closer to main attraction in Colombo. Plenty of shopping and activities around the hotel..... Staff was very friendly and welcoming....
The food was really delicious..we love the dessert especially the jelly custard and the coconut toffee..The place are really tidy and staff are so helpful especially cariza and Dilshan..They have also rooftop bar and the best place to hang out with friends.
Best Western Elyon is a great place with great location having an attractive rooftop with a gym...Warm welcome at the reception and friendly room services by the staff and the maintenance team, well maintained rooms. Great experience...
Had two rooms for family for one night. Walked into rooms and they were very smelly. The front desk sent someone to spray. Four yo covid no hot breakfast. In the morning upon leaving there were cockroaches palmetto bugs in the elevator. Told desk person and she said yes that’s florida. Sorry but if you exterminated regularly this would take Cate if it! Won’t go back
The hotel is located only a few kilometers away from city center. Stayed here on Christmas weekend. Rooms are nice and cozy. Breakfast was good. For its price range, the hotel provides a good ambience and facilities. Overall, a nice stay in Colombo.