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Amber Hotel

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#147 of 1,106 Hotels in Istanbul
Certificate of Excellence
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Amber Hotel
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566 Reviews from our TripAdvisor Community

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Showing 395: English reviews
London, United Kingdom
Reviewed 6 November 2014

We were a couple of friends ,so happy with everything in Amber hotel,Cannot rate this hotel highly enough. From reception to departure we have no complaints. Staff are friendly, knowledgeable, helpful and attentive. I should thanks to NEDA guest relation and NESIM in the reception.Rooms are good size and clean, and beds are really comfortable. Rooftop terrace and free drinks...

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Helpful?
Thank Sarah K
AlihanAkkoc, Owner at Amber Hotel, responded to this review

Dear Guest, Thank you very much for your precious reviews here about our hotel. We are glad to know You have enjoyed your stay here.all the staff especially our guest relation Neda send you the warmest hello. We hope we will be able to host you on your upcoming trips. Best Regards From Best Western Amber Family

Reviewed 5 November 2014

This was the 4th hotel in the 4th country of our trip it was the perfect way to end our trip; this hotel is not about the hotel but the people who run this hotel.all was incredible;from the reception to the managment.I should mention to an Iranian lady who called Neda who was not only a staff but also a...

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Helpful?
Thank kevin458
AlihanAkkoc, Owner at Amber Hotel, responded to this review

Dear Guest, Thank you for your precious reviews here about our hotel. We are so glad to read your positive feddbacks.the staff especially our guest relation manager send you the warmest regards. We hope we get the chance to host you here on your upcoming trips. Best Regards From Best Western Amber Familly.

Gravesend, United Kingdom
Reviewed 4 November 2014

Classed as 4 star, this hotel was certainly not. The location was good and proximity to the famous Kumkapi fish restaurants was excellent. However, the restaurant service was poor - we wanted a meal in house on our first night having arrived in the evening and had difficulty in finding any staff in the restaurant. They were ill-prepared for evening...

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2Thank Ann580415
AlihanAkkoc, Owner at Amber Hotel, responded to this review

Dear guest, Thanks for your comment.To be at the guest's service is our first aim.Of course we have tea/ coffee facilities in the room just you should have asked for ,when the guests are checking in we mention that and in any case just you could dialed 0 to connect the reception they are ready 24 hours .Again thanks for...

Peachland, Canada
Reviewed 3 November 2014

We arrived late and were given room 104 which is immediately over the lobby and a main road. Bands played cars whizzed by and people had conversations outside all night. Result little or no sleep after a transatlantic FLIGHT. Staff however were excellent and since we were booked back IN THE HOTEL after our cruise. and we were given an...

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Thank Kenneth K
Tianjin, China
Reviewed 2 November 2014

Walking distance to everywhere,don't miss the fish market behind the building. Great rooftop and sea view restaurant offering well-prepared breakfast. Every details may surprise you in tiny corner. What's more,the staff here was so helpful,especially the reception and Neda who is GR manager.I leaved my watch under the bed and they helped it back. Just don't miss this hotel.

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Helpful?
Thank Bryan Y
AlihanAkkoc, Owner at Amber Hotel, responded to this review

Dear Guest, Thank you very much for your precious reviews about our hotel. We are so pleased you had a nice accommodation here in our hotel. We hope we will be able to host you on your upcoming trips. Best Regards From Best Western Amber Group. Neda,guest relation manager.

Reviewed 31 October 2014

Perfect location - the best fish restaurants 50 meters away. Close to sultanahmet and the bazaar-area. A genuine part of Istanbul. The view of the matrmara-lake from the diningroom is fantastic. Go there!

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Helpful?
Thank gunnok
AlihanAkkoc, Owner at Amber Hotel, responded to this review

Dear Guest, Thank you for sharing your precious reviews here about our hotel. This is great to know you had a nice accommodation experience in our hotel. We are looking forward to hosting you on your upcoming trips. Best Regards From Best Western Amber Family. Neda,guest relation manager.

Mersin, Icel, Turkey
Reviewed 29 October 2014

We stayed in best western amber hotel for 4 memorial nights, everything was perfect, we are so satisfied with the guest relation manager NEDA SHAHSEVAN ,she was ready to help us whenever we needed and Not only us but also all the other tables ,She was helping .i think Neda is the superstar of this hotel,thanks dear neda.you made our...

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Helpful?
Thank Kasra S
AlihanAkkoc, Guest Relations Manager at Amber Hotel, responded to this review

Dear Guest, Thank you so much for your precious review about our hotel. We are delighted to read how much you enjoyed your stay; Is a honor for us that you chose us in such a special occasion .All our staff especially Neda are sending you the warmest hello , We hope we will be able to host you on...

Reviewed 27 October 2014

Our stay at the BW Amber was made special by the excellent caring service of the staff, particularly the chef, reception and Neda. The hotel is located in a bustling area with lots of shops and restaurants but the room was quiet when the windows were closed. The rooftop restaurant had excellent views and the breakfasts were were a hit...

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Helpful?
Thank Anne C
AlihanAkkoc, Guest Relations Manager at Amber Hotel, responded to this review

Dear Guest, Thank you very much for your precious comments here about our hotel. We are happy to know You had a fantastic stay here. We are so much looking forward to your next trips to İstanbul. Best Regards From Best Western Amber Group. Neda,

United Kingdom
Reviewed 25 October 2014

Probably the worst hotel we have stayed in. Reception staff were lazy and one spent more time playing games on Facebook rather than dealing with our requests. Wifi was poor, probably because reception staff were sucking up juice from playing games on Facebook! Had to leave early (before breakfast) on last day of our stay therefore tried to arrange a...

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2Thank welltravelled066
Cologne, Germany
Reviewed 14 October 2014

The Hotel is very conveniently located in the hard of city.Good location of restaurants. Walking distance from G.Bazar,Hagia Sophia,Blue Mosque............ The staff were also very humble,friendly and attentive particular(Elham Shahseven).i enjoy my time there.

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Helpful?
Thank Mary B
AlihanAkkoc, Guest Relations Manager at Amber Hotel, responded to this review

Dear Guest, Thank you very much for your precious comments here about our hotel. We are happy to know You had a fantastic stay here. We are so much looking forward to your next trips to İstanbul. Best Regards From Best Western Amber Family. Neda,guest relation manager.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Airport Transportation
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Amber Hotel

Address: Cifte Gelinler Cad. 3 | Kumkapi, Istanbul 34126, Turkey (Formerly BEST WESTERN Amber Hotel)
Region: Turkey > Istanbul
Price Range: $37 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amber Hotel 4*
Number of rooms: 24
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Also Known As:
Best Western Istanbul
Best Western Amber
Hotel Style:
#88 Best Value Hotel in Istanbul
#102 Luxury Hotel in Istanbul
#165 Family Hotel in Istanbul
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Questions & Answers

Here's what travellers have asked, with answers from Amber Hotel staff and other travellers.
5 questions
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Tehran, Iran
Goa
over a year ago
Lower Largo, United Kingdom
over a year ago

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Questions? Get answers from Amber Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A sıngle room for a traveller lıke me..”
 of 5 bubbles mfauzi2016, 2 Oct 2016 | Read review
“request for a room not near the street for a quite night”
 of 5 bubbles lozadac, 30 Aug 2016 | Read review
“the room is quiet in 308 can find it l.”
 of 5 bubbles mahmoudk246, 22 Jun 2016 | Read review
“Improve room service.”
 of 5 bubbles Samyak3008, 16 Jun 2016 | Read review
“Rooms are based on what you require.”
  • View grom rooftop terrace
 of 5 bubbles moradt712, 23 May 2016 | Read review
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