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DoubleTree by Hilton Istanbul - Old Town

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Traveller (686)
Room & Suite (409)
Dining (61)
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Overview
  • Excellent55%
  • Very good34%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“double tree”(87 reviews)
“tram stop”(170 reviews)
“grand bazaar”(332 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
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Offers from DoubleTree by Hilton Istanbul - Old Town
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Offers from DoubleTree by Hilton Istanbul - Old Town
Special Offer: BOOK EARLY, UP TO 20% OFF
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,947)
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All reviewsdouble treetram stopgrand bazaarblue mosquewalking distanceexcellent locationturkish bathhagia sophiaquiet roommodern hotelcorner roomminute walkterrace restaurantthe hotel stafftourist sitesturkeybreakfast buffet
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561 - 565 of 1,459 reviews
Reviewed 24 March 2015

The customer service as demonstrated by the front of house manager was perhaps the worst I have encountered at any hotel, let alone a Hilton hotel, the manager was an embarrassment to the brand. My issue concerned the in-room alarm clock in my room. Despite...More

Thank stephen p
Response from suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old TownResponded 1 April 2015

Dear Guest, Thank you for taking your time to write your comments after your recent visit on Trip Advisor. we were sorry to learn that you were disappointed with your recent stay at our hotel and would apologise for this negative experience. We always endeavour...More

Reviewed 23 March 2015

The location of the Hotel is very convenient for sightseeing. It is located in a busy and noisy Oldtown area, but once you step inside, you can enjoy a quiet and comfortable environment. But the best thing about this Hotel is the hospitality and kindness...More

Thank kei01031972
Response from suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old TownResponded 26 March 2015

Dear Guest, Thank you for taking your time to write your comments after your recent visit on Trip Advisor. I was delighted to read that you had positive thoughts about your stay at our hotel and you found all of our team members to be...More

Reviewed 20 March 2015

Nice and helpful staff, extraordinary service...Chill-out atmosphere in all parts of the hotel, felt rather safe with so many security staff.Breakfast was A+, comfortable beds...good business center... The only thing I did not like was poor tv channels list and not complimentary wi-fi...More

Thank Zlatan_Sabic
Response from suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old TownResponded 23 March 2015

Dear Guest, Thank you for sharing your comments about your stay. We appreciate your positive comments, as well as your constructive feedback which I have already shared with the team and I will follow up personally. Apologies for any expectation that we may have failed...More

Reviewed 19 March 2015

This Double tree is as good as any I have visited. We heard the call to prayer every time they sang. Breakfast was excellent and we were able to walk/train to everything in old town Istanbul. The staff here will go out of their way...More

1  Thank J6677VVFred
Response from suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old TownResponded 20 March 2015

Dear Guest, First of all thank you very much for your kind comments regarding your recent stay in DoubleTree by Hilton Istanbul Old Town. We are so happy to hear that you had a memorable stay with us. We would like to thank you for...More

Reviewed 18 March 2015

Spent one night, staff very friendly and efficient. Room big enough, a bit noisy if view on the street, but manageable. Tram line stops nearby, a few shops, cash machie, cafes around. Within short distance of old town tourist places. Breakfast overpriced compared with other...More

Thank ValAmsterdam
Response from suleyman_yurdoglu, General Manager at DoubleTree by Hilton Istanbul - Old TownResponded 20 March 2015

Dear Guest, Many thanks for your kind feedback. I am very delighted to learn that you have enjoyed your stay and our services. We hope to welcome you back soon. Sincerely, Süleyman Yurdoğlu General Manager DoubleTree by Hilton Istanbul Old Town

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Details
Price range
US$109 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Business Hotel in Istanbul
#69 Spa Hotel in Istanbul
#95 Romantic Hotel in Istanbul
#135 Luxury Hotel in Istanbul
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$109 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Business Hotel in Istanbul
#69 Spa Hotel in Istanbul
#95 Romantic Hotel in Istanbul
#135 Luxury Hotel in Istanbul
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (686)
Room & Suite (409)
Dining (61)
Pool & Beach (2)
Amenities (52)
Business Centre & Event Rooms (7)
Questions & Answers
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Bheru S
19 April 2018|
AnswerShow all 5 answers
Response from Harrasi | Reviewed this property |
it's safe and no issue in fact security guard ever where in city
2
Votes
opinion2016
5 February 2018|
AnswerShow all 3 answers
Response from Stassi05 | Reviewed this property |
It’s not convenient to approach for a service from the hotel itself because it’s more expensive, since you are coming from SAW airport which is relatively far from the city approximately 45 minutes to 1 hour depends what... More
1
Vote
Bheru S
31 January 2018|
AnswerShow all 3 answers
Response from Syed_A_Kamal | Reviewed this property |
Hotel is just a walking distance to Main attraction including grand bazar , me and my wife lost the way on first day but we found it’s very near. Don’t confuse with the name , there are many markets, even one beside the... More
3
Votes
Room Tips
"If you have special needs, be sure to ask when you book the room"
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"Corner rooms are much better in size."
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"nearby street noice was low from my room that faced the side street."
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"On upper floors facing the coast line."
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