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Dedeman Hotel Istanbul

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628 Reviews from our TripAdvisor Community

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Showing 375: English reviews
Dubai, United Arab Emirates
Reviewed 2 weeks ago

The staff was really 5* so I want to start the review stating that. I also wanted to highlight that a manager called Ersin (spelling?) was very helpful and friendly, and was able to solve an issue I had (nothing to do with the hotel). All staff in general was great. Things were not so really 5* (hence my 4...

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Helpful?
Thank Benito L
Management response:

Dear Guest, Thank you for your taking the time to post your thoughts and experiences from your visit to Istanbul. It is very rewarding to hear that you recommend our hotel, and I hope that you yourself will return to us one day. Yours sincerely, Ersin Söğütlü Front Office Manager

Cairo, Egypt
Reviewed 2 weeks ago via mobile

The hotel is an average one, yet good hospitality from the staff; starting the receptionists to the bellman to the guards welcoming you on the door. The hotel is located is a good area for business not close to attractions yet Garyattepe station is just a 2 minutes walk down the street so you can take the metro and access...

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Helpful?
Thank Em E
Management response:

Dear Guest, Thank you for your taking the time to post your thoughts and experiences from your visit to Istanbul. It is very rewarding to hear that you recommend our hotel, and I hope that you yourself will return to us one day. Yours sincerely, Ersin Söğütlü Front Office Manager

Tehran, Iran
Reviewed 3 weeks ago via mobile

Stayed in Dedeman Istanbul , october2016. First of all the location is great: 10 minutes walking to Gayrettepe metro station , nice restaurats nearby,two tiny supermarket (Migros & Carrefour) close to the hotel, and a good night club (Masquerade club) just takes less than 5 minutes walking. Also this hotel is great for them who want to take exam on...

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Helpful?
Thank Mohammad .
Management response:

Mr.Mohammed, We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Istanbul Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do hope...

Shiraz, Iran
Reviewed 3 weeks ago

I was there last week for 6 days. you have 10 minutes to Gayrattepe metro station . Rooms was Clean and a little small. breakfast was nice . Internet was ok. pool is very big . Reception was polit . You can see a town from roof view with a good restaurant .

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Helpful?
Thank amirs9864
Management response:

Dear amirs9864, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel whilst staying us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly...

Amman Governorate, Jordan
Reviewed 17 October 2016

All basic amenities are there, and you feel good when staying in this hotel. there is an indoor pool (one needs to cover the hair) and a gym, not a bad set-up. Breakfast is not to die for, but you can opt to book without it and there are plenty of options around.

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Helpful?
Thank DrAJG
Management response:

Dear Guest, Thank you for your taking the time to post your thoughts and experiences from your visit to Istanbul. It is very rewarding to hear that you recommend our hotel, and I hope that you yourself will return to us one day. Yours sincerely, Ersin Söğütlü Front Office Manager

Tashkent
Reviewed 7 October 2016 via mobile

Starting from concierge to housekeeper everybody helpful Strongly recommended to stay. In the city centre, near the hotel kebapci cafe 😁 fall in love with their cuisines Shopping mall just couple km 👍🏻

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Helpful?
Thank 123456Tashkent
Ersin S, Front Office Manager at Dedeman Hotel Istanbul, responded to this review

Dear Guest, Thank you for choosing Dedeman İstanbul and we are glad to learn that you have enjoyed the time you have spent with us. With our sincere wishes to see you again at our hotel as our team members will be dedicated to ensure your comfort and well-being once again. Warm regards, Ersin Söğütlü Front Office Manager

Dehradun, India
Reviewed 2 October 2016

Location of this hotel is good and reachable from city places. Food is good . Crew is also good. We had enjoyed while we were there . Its place which we can choose without thinking twice. Pool is good ans sauna is also good.

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Helpful?
Thank kothiyal10
Ersin S, Front Office Manager at Dedeman Hotel Istanbul, responded to this review

Dear Guest, Thank you for choosing Dedeman İstanbul and we are glad to learn that you have enjoyed the time you have spent with us. With our sincere wishes to see you again at our hotel as our team members will be dedicated to ensure your comfort and well-being once again. Warm regards, Ersin Söğütlü Front Office Manager

Istanbul, Turkey
Reviewed 2 October 2016 via mobile

This is a good location hotel in beşiktaş area, the rate is not high, they have a breakfast and coffee services, small area in lobby serve, but there aren't any place to sit if you want to wait someone, you have to go to the coffee shop, parking your car with fee as well.

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Helpful?
Thank AlQatabi
Ersin S, Ön Büro Müdürü at Dedeman Hotel Istanbul, responded to this review

Dear Guest, Thank you for choosing Dedeman İstanbul and we are glad to learn that you have enjoyed the time you have spent with us. With our sincere wishes to see you again at our hotel as our team members will be dedicated to ensure your comfort and well-being once again. Warm regards, Ersin Söğütlü Front Office Manager

Reviewed 18 September 2016 via mobile

No one smile at the hotel, they did not change my towels but they took it and leave me without towels, not 5 star hotel, not helpful staff, no welcoming and if you'll stay in a 4 star hotel much better.

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Helpful?
Thank Talal H
Ersin S, Front Office Manager at Dedeman Hotel Istanbul, responded to this review

Mr.Talal We would like to thank you for taking the time to write to us regarding your less than enjoyable experience at the Dedeman İstanbul Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay with us, we do take each and every Guest/s comments very seriously and we can assure that the...

Reviewed 13 September 2016 via mobile

This is my first stay in Dedeman Istanbul Hotel (Beşiktaş), and definitly the last! The hotel is kind of old, the reception is somehow renovated, but the rooms look old, the furniture, towels, bed covers, they all look old and not modern! I've seen two rooms and they smell bad like someone has been smoking in them although they both...

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Helpful?
Thank Sarah S
Ersin S, Front Office Manager at Dedeman Hotel Istanbul, responded to this review

Mrs.Sarah We would like to thank you for taking the time to write to us regarding your less than enjoyable experience at the Dedeman İstanbul Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay with us, we do take each and every Guest/s comments very seriously and we can assure that the...

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Staying in Besiktas

Neighbourhood Profile
Besiktas
In Besiktas, skyscrapers compete with palaces for space in an upscale vista replete with hilly green parkland filling in the margins. Step into this rather wealthy neighbourhood and discover a rich mix of opportunities to shop, dine, and be entertained. For folks in search of urban buzz, not to mention a constant reminder of just how important Istanbul’s waterways are to its rich history, there's the frenetic Besiktas ferry terminal or the city’s most vibrant fish market to explore. For a timeout of metropolitan proportions, head to the bucolic Yildiz Park or the chic Bosphorus-side fishing village of Ortakoy. Attractions such as the grandiose Dolmabahce Palace and a bevy of other stately residences await admiration. To be sure, this large and not overly touristy swath of Istanbul yields plenty of pleasure for all.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation

Additional Information about Dedeman Hotel Istanbul

Address: Yildiz Posta Caddesi, 50 | Gayrettepe, Istanbul 34394, Turkey
Region: Turkey > Istanbul > Besiktas
Price Range: $52 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dedeman Hotel Istanbul 5*
Number of rooms: 325
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelTravel.com, Odigeo, Priceline, Hotels.com and Travelocity so you can book your Dedeman Hotel Istanbul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Istanbul Dedeman Hotel
Dedeman Istanbul
Hotel Style:
#122 Spa Hotel in Istanbul
#234 Luxury Hotel in Istanbul
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Questions & Answers

Here's what travellers have asked, with answers from Dedeman Hotel Istanbul staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Dedeman Hotel Istanbul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no much difference”
 of 5 bubbles DrAJG, 17 Oct 2016 | Read review
“refurbished rooms, if available”
 of 5 bubbles Orbito, 12 May 2016 | Read review
“Rooms in the higher floors have a great view.”
 of 5 bubbles Kanyon_da, 28 Mar 2016 | Read review
“I think higher corner rooms have better views...”
 of 5 bubbles KateNM1205, 8 Mar 2016 | Read review
“The higher the better, get away from the roads :)”
 of 5 bubbles izellac, 19 Jan 2016 | Read review
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