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Mercure Istanbul City Bosphorus Hotel

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240 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Kolkata (Calcutta), India
Reviewed 2 May 2012

the hotel is good, the location of the hotel is also good, with metro station nearby at a walking distance of 5 minutes, the rooms are spacious and clean, nice view of the bridge and marmara sea from the rooms, the bathroom is neat and tidy, the gym is good is good, the food quality is good, but some sort...

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Helpful?
Thank manishberiwala
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Dublin, Ireland
Reviewed 18 April 2012

After reading the reviews here, I was thinking not to stay in this hotel. But then I stayed there for 6 nights with my wife. The hotel was very clean. The reception desk was very fast. All the staff in the hotel was very very friendly. The room's quality was good. It was very clean, we didn't have any problem...

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Helpful?
Thank Serkan D
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Luxembourg City, Luxembourg
Reviewed 17 March 2012

The location is excellent with a superb view on the Bosporus. The wellness and fitnes are more than decent. The rooms are fine and the restaurant is ok.

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Helpful?
Thank Kristof M
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Reviewed 18 December 2011

Stayed on executive floor. Large room, nice bathroom. However, no climate control, and windows don't open. So choice is warm or hotter making room uncomfortable at times. Lounge is mediocre. Breakfast buffet is decent. Overall, rooms are clean, and staff is friendly.

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Helpful?
Thank Alybaba786
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Stockholm, Sweden
Reviewed 30 November 2011

Stayed here for a business trip with a meeting at the hotel. An clear disappointment for several reasons. Electricity outlets on several places are partially loose from the wall, wallpaper has had its best years, bathroom is clean but nothing special ... It's the style we had in the early 1980s. Most annoying is that it's very, very hot ......

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1Thank EuropeanVoyager
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Coventry, United Kingdom
Reviewed 21 November 2011

The views over the city from the roof top bar are fantastic,even if the bar itself is not. The hotel is not a 5 star place to stay, more like a safe 3 star in terms of quality.The hotel does need a bit of clean up and I am not sure I would return here in a hurry.Breakfast is OK,...

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Helpful?
1Thank Martin H
MercureICB_TR, Public Relations Manager at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Martin, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

London
Reviewed 3 November 2011

The views from the top floor are truly spectacular and worth a visit. Unfortunately I was only on the second floor and the windows were absolutely filthy! The hotel is pretty run down and the bedroom equipment had seen better days. Food was ok and the staff pleasant on the whole, although the front desk all need cheering up!

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Helpful?
Thank nigelchism
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Cambridge, United Kingdom
Reviewed 13 October 2011

Normally stay at the Hilton decided to stay at Plaza for a change. will now be using this hotel for all my visits to Istanbul. great hotel, great staff, well located and very good value for money.

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Thank TurpieFamily
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Newbury
Reviewed 12 October 2011

I had a 2 day stay here over the weekend and before i went read the reviews. I was not expecting much ............ but what i got was very good. The airport shuttle was on time. The hotel check in was smooth and quick. The staff were friendly and obliging. The room on the 10th floor was clean and comfortable....

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Thank jones4d
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

St. Petersburg, Russia
Reviewed 7 October 2011

I was stay in Plaza hotel several times.High building with that split on 2 parts.One part with elevators that located near reception ha good view to Bosphorus if you stay upper 6floor.More high floor you stay-better view. Becouse i always prefer view to ocean,sea or river i was stay in this part always.Big rooms with huge beds.I prefer king size...

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Helpful?
Thank Lana X
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

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Staying in Besiktas

Neighbourhood Profile
Besiktas
In Besiktas, skyscrapers compete with palaces for space in an upscale vista replete with hilly green parkland filling in the margins. Step into this rather wealthy neighbourhood and discover a rich mix of opportunities to shop, dine, and be entertained. For folks in search of urban buzz, not to mention a constant reminder of just how important Istanbul’s waterways are to its rich history, there's the frenetic Besiktas ferry terminal or the city’s most vibrant fish market to explore. For a timeout of metropolitan proportions, head to the bucolic Yildiz Park or the chic Bosphorus-side fishing village of Ortakoy. Attractions such as the grandiose Dolmabahce Palace and a bevy of other stately residences await admiration. To be sure, this large and not overly touristy swath of Istanbul yields plenty of pleasure for all.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Mercure Istanbul City Bosphorus Hotel

Address: Barbaros Bulvari No 165 - Balmumcu Besiktas, Istanbul, Turkey (Formerly The Plaza Hotel Istanbul)
Region: Turkey > Istanbul > Besiktas
Price Range: $72 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Istanbul City Bosphorus Hotel 5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Istanbul Plaza Hotel
Hotel Style:
#161 Spa Hotel in Istanbul
#191 Business Hotel in Istanbul
#314 Luxury Hotel in Istanbul
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Istanbul City Bosphorus Hotel staff and other travellers.
3 questions
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Questions? Get answers from Mercure Istanbul City Bosphorus Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“prefer rooms with view”
serter-bahar, 17 Oct 2016 | Read review
“Ask for a view of the Bosphorus - all rooms are very quiet.”
dactrader, 14 Dec 2015 | Read review
“Higher floors with better view”
AminB_12, 12 Nov 2015 | Read review
“Always ask for non-smoking floor and room!”
SwissJade, 7 Jun 2015 | Read review
“I've been given a room looking on the inner side of the town! unlucky! Other side of the hotel will look towards the Bosphorus!”
Ahmed_Abdelrazek, 26 May 2015 | Read review
5 of 5