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Steigenberger Hotel Maslak Istanbul

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Steigenberger Hotel Maslak Istanbul
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1,119 Reviews from our TripAdvisor Community

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Showing 674: English reviews
Athens, Greece
1 review
Reviewed 4 days ago NEW

Service is excellent. Restaurant is somewhat expensive. For food in the restaurant avoid the fruit-salad. The furniture in the room I stayed are old and certainly different from the ones I have stayed in the past (office, armchair, wordrope, etc.).

Review collected in partnership with this hotel

Helpful?
Thank 448antonisp
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear '448antonisp' First of all we would like to thank you for choosing Steigenberger Maslak Istanbul for your accommodation need in Istanbul. We would like to kindly inform you that we have shared all your review details with the related department. We truly appreciate your kind words about our services. It'sdefinitely a boost for us every time we hear positive... More 

Moscow, Russia
1 review
Reviewed 4 days ago NEW

Good hotel with good location and high level of service. Two things, which were a bit annoying: 1)shower holder in the bathroom was not fixed properly and 2) on last day exactly at 12.00 I've got a call from reception with the question when I'm going to check out, which spoiled overall impression. All the rest was perfect.

Review collected in partnership with this hotel

Helpful?
Thank 609yuliay
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear '609yuliay', I appreciate your positive feedback about our hotel and thank you for choosing again to stay with us. I'm happy that you enjoyed your stay and thank you again for your high score.We do take pride in catering to our guests' needs the best way we can. On the other hand, please note that your concerns about our... More 

A TripAdvisor Member
Reviewed 6 days ago NEW

Satisfied with the services provided but on the other side there was some weaknesses like poor sped of internet in the room and in the closet there was only one hanger. Also in the restaurant ner reception it was possible to settle the account at the room because restaurant does not belong to the hotel.

Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
Ankara, Turkey
1 review
Reviewed 6 days ago NEW

Everything was good,I enjoyed and feel happy my stay at this hotel.İt was a bit expensive with it's premises. Noise of heating system was uncomfortable and to sleep easily is not possible. I can recommend this hotel because ı did not face any problems.

Review collected in partnership with this hotel

Helpful?
Thank ahmetunalo
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'ahmetunalo' First of all we would like to thank you for choosing Steigenberger Maslak Istanbul for your accommodation need in Istanbul. We would like to kindly inform you that we have shared all your review details with the related department also your complaint has been discussed by the hotel’s management. We truly appreciate your kind words about our hotel... More 

Dusseldorf, Germany
1 review
Reviewed 1 week ago

Perfect location and service provided from the friendly stuff in the hotel. Complete impression was fulfilled with professional and friendly stuff to make the staying experience on the excellent level.

Review collected in partnership with this hotel

Helpful?
Thank milande2016
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'milande2016', First of all we would like to thank you for choosing Steigenberger Istanbul Maslak . Also thank you for taking time to convey your comments regarding your stay. Our top priority is providing a great pride in the presentation of our guest and I will be sure to let our staff know how much of animpact they made... More 

Athens
1 review
Reviewed 1 week ago

Satisfied with the services provided. I would recommend to work on ways to improve taxi availabilities. I understand it is difficult but I have faced same problem on my last two visits. I asked transfer from Sun Plaza to hotel (i have handicap issue) and it took 45' delay and lot of calls to have it arranged. I understand the... More 

Review collected in partnership with this hotel

Helpful?
Thank 486christosl
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear ' 486christosl', Thank you for taking time to review our hotel. I am really disappointed to hear details of your recent stay. We strive to ensure that our facilities and services are of the highest quality and I will be sure to let our staff know how much of animpact they made on your experience. Thank you very much... More 

Madrid, Spain
1 review
Reviewed 1 week ago

The room was very clean with beautiful to the city and close to the metro station (takes 15-20 mins to reach the center of Istanbul/Taksim). I stayed about 2 weeks for my business trip. The best time for me was to enjoy gym/swimming pool in level 2 and very delicious foods in the Hotel. The service at the breakfast/dinner in... More 

Helpful?
Thank ESD_85
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'ESD_85', We appreciate you taking the time to provide us with such detailed comment about your stay. I am glad to hear your very nice comments. It makes us very proud to hear that you was satisfied with your stay in our hotel. Regarding your Wi-Fi and SPA comments. We truly appreciate your kind score about our services. We... More 

Limassol, Cyprus
1 review
Reviewed 1 week ago

The hotel was effective, price efficient and reasonable close to the airport and the city center. The staff was friendly and professional. I did not face any problems. The room was clean. we stayed too short to make use of the spa.

Review collected in partnership with this hotel

Helpful?
Thank adamie2016
Steigenberger M... I, Halkla İlişkiler Müdürü at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'adamie2016', First of all we would like to thank you for choosing Steigenberger Maslak Istanbul for your accommodation need in Istanbul. Our Hotel is committed to providing our guests with the highest quality services and facilities. Our staff are always ready to help you with anything. Look forward to welcoming you back soon to show you Steigenberger’s hospitality in... More 

Baku, Azerbaijan
1 review
Reviewed 1 week ago

The room was very clean, the service was incredible. I had a wonderful timr there and the People there were very kind. The food there was also very good and it had one of the best room services that I've ever seen.

Review collected in partnership with this hotel

Helpful?
Thank maJ3109TM
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'maJ3109TM', First of all we would like to thank you for choosing Steigenberger Istanbul Maslak . Also thank you for taking time to convey your comments regarding your stay. It was a great pleasure to have you stay with us and I look forward to welcoming you back on a future visit. Kind regards, Cansu Yorukoglu General Manager. More 

Level Contributor
134 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

It is an average hotel, but has good location if you want to be near the University or near the Istinye park mall. The service was good since the team is dedicated to the work. Old style hotel and rooms.

Helpful?
Thank Roger C
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Thank you very much for choosing to stay at Steigenberger Hotel Maslak Istanbul and for taking the time to post this nice comment. We appreciate your feedback and nice to hear that you liked our hotel facilities. With a spirit to serve, we take great pride about exceeding your expectations. Steigenberger Hotel Maslak Istanbul is located in a business area... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access

Additional Information about Steigenberger Hotel Maslak Istanbul

Address: Buyukdere Caddesi 233 | Ucyol Mevkii. No. 233 Maslak, Istanbul 34398, Turkey (Formerly Sheraton Istanbul Maslak Hotel)
Region: Turkey > Istanbul
Price Range: $101 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Hotel Maslak Istanbul 5*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, HotelTravel.com, Travelocity and Hotels.com so you can book your Steigenberger Hotel Maslak Istanbul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Istanbul
Istanbul Sheraton
Hotel Style:
#146 Luxury Hotel in Istanbul
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Hotel Maslak Istanbul staff and other travellers.
4 questions
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Questions? Get answers from Steigenberger Hotel Maslak Istanbul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wonderful view with large room :)”
 of 5 bubbles ESD_85, 24 Nov 2016 | Read review
“Plz look on the air conditioner part, it is control system but some time I felt uncomfortable and called many times to increase the A/C. but not get proper response and no sleep well for many nights. Requested for cooler as well but I haven't get it too. Reception guys told no extra stock. So many people facing the same issue, plz look and remove the control system. ”
 of 5 bubbles 179nivashr, 2 Nov 2016 | Read review
“Try to get a room above 15th floor as traffic is quite noisy as it is on a busy road with cars driving all day and night.”
  • my room 1512
 of 5 bubbles ElroydBlake, 27 Oct 2016 | Read review
“Just change the pillows please and everything will be perfect ”
 of 5 bubbles 38abdullahs, 26 Oct 2016 | Read review
“very nice and quiet rooms”
 of 5 bubbles mohammadb915, 22 Oct 2016 | Read review
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