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I was part of a big conference where we took many many rooms. At each point at which we needed any staff everyone was cordial friendly and helpful, but...
The rooms are in desperate need of a renovation and look like they haven't been updated...More
2 Thank Einat1234
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel EilatResponded 24 November 2017
Thank you for your stay and for sharing your experience. I am glad to read that you found our property to be clean. Thank you as well for noting our hotel staff and the customer service they delivered.
However, I am sorry for...More
This is a lovely hotel is a little tired. The staff were great. Helpful and friendly. The pool is nice and cold. The breakfast is massive great choice and well priced. It does need a bit of tlc the carpets are a little worn but...More
I looks like the hotel hasn’t changed for the last 18 years. The rooms are ok. The carpets are very very old. And so are the elevators. The dinning room is fine and cosy. The service from the desk or maintenance is very slow and...More
Thank Niv A
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel EilatResponded 22 November 2017
Dear Niv A,
Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our dining room. On the other hand, we would like to apologize for the level of service you received...More
The hotel staff are just lovely and accommodating. Especially if you consider challenges they have with some of the guests. This was my first visit in Eilat in 25 years, and my first ever at this hotel (i usually vacation at the Dead Sea several...More
Reception staff were nice and the breakfast spread is reasonable. Hotel room meets the basic requirements but room furniture is dated and not maintained. Another disappointment was the parking - we read that underground parking is available for guests, but were turned away as their...More
Thank winnie k
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel EilatResponded 27 September 2017
Dear winnie k,
Thank you for your recent stay with us and reviewing our property. I am pleased to know you liked the friendliness of our staff. On the other hand, I am sorry for the shortfalls you have noticed with the condition of your...More