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Herods Palace Hotel Eilat

Travellers' Choice award winner
10/05/2017 11/05/2017
1 room 2 adults 0 children
Lowest price we found
US$244*
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Herods Palace Hotel Eilat
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1,855 Reviews from our TripAdvisor Community

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Showing 725: English reviews
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Reviewed 1 week ago via mobile

Great hotel. We recommend the spa facilities available at the Vitalis. The lounge area is excellent! The swimming pool nice and relaxing! The room is clean and spacious. The place is quiet. The evening buffer is also very good. We highly recommend this hotel!!!

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Thank David Y
Reviewed 2 weeks ago via mobile

Amazing hotel, service level from the highest, very tasty food, the hotel is located on the east coast, quiet area, pool and sea are accessible and even close by. We arrived at the hotel for the holiday and demanded extra money for a holiday meal but the meal justified the money ... it was very tasty and the holiday atmosphere...

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Thank Yosi O
Melbourne, Australia
Reviewed 24 March 2017

We booked three nights in July 2016, after requesting something small (little cake or card) in the room to celebrate my sister's birthday and a room with a view we sadly walked into a room with a view of the building in front of us and no acknowledgment of the birthday. Once we sat down on the beds we noticed...

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Thank lisa m
Sandra N, Guest Relations Manager at Herods Palace Hotel Eilat, responded to this review

Dear Lisa, I thank you for your review, and apologize that we did not meet your expectations on this occasion. Our guests' comments are invaluable to us as they are our most trusted source of information when we come to monitor and further improve the services we offer our guests. Your comments have been taken under advisement and the necessary...

Kfar Saba, Israel
Reviewed 22 March 2017

Last time weve been in Herods palace was 17 years ago . We decide to check it out again and last weekend was a perfect timing. We got Executive room in 10th floor , great large room with wonderfull view, room was very clean well designed with all needed accesories . Breakfest was great tasty food Dinner was very delicious...

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Thank 433Gil
Sandra N, Guest Relations Manager at Herods Palace Hotel Eilat, responded to this review

Dear Guest, I wish to thank you for the feedback on Trip Advisor site. Thank you for your kind words regarding your general impression from the hotel. It’s always our hope that when travelling you feel as comfortable as you would at your own home. We look forward to welcoming back during your next trip to Eilat. Best Regards, andra...

Plainview, New York
Reviewed 15 March 2017

this is 5* hotel just by the beach, great service, we loved the food - so many verity, beautiful big pool, they had kids club just by the pool with programs for the kids throughout the day with prizes, etc. by evening they had live music in the lobby as well. the room was nice with an extra bed for...

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1Thank qw4321
Sandra N, Guest Relations Manager at Herods Palace Hotel Eilat, responded to this review

Dear Guest, Thank you for sharing your kind review following your recent visit. We are very proud of our staff and it is always pleasing to receive such positive feedback as yours. We constantly strive to exceed our guest’s expectations of service and it is rewarding to hear that these efforts are noticed. Thank you for your kind recommendation. I...

Reviewed 26 February 2017

A huge hotel complex situated to the eastern edge of the north beach in Eilat. The hotel has nice grand looking exterior architecture. The rooms are large, however they do look a bit dated. The balcony directly overlooks the beautifaul Gulf of Aqaba, with view of Eilat, Aqaba, Saudi Arabia and Egypt. All the good resturants and shops are nearby.

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Thank crazymint
Sandra N, Guest Relations Manager at Herods Palace Hotel Eilat, responded to this review

Dear Guest, Thank you for your positive review on this website. Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations. I want to reassure you that I have shared your comment with the relevant department. Hope we will have the...

Reviewed 20 February 2017 via mobile

High quality and good vibes In addition the location is great, it has a beach, the location is quite and still very close to the mall, restaurants , MONKIES (you must to go there) Inside the hotel there is a spa, awsome!

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Thank Edi_zet
Sandra N, Guest Relations Manager at Herods Palace Hotel Eilat, responded to this review

Dear Edi, Thank you for your wonderful review regarding your recent experience at the Herods Palace Hotel, We are very proud in delivering extraordinary service to our guests. We look forward to welcoming you back soon. Sincerely, Sandra Nahoum Guest Relations Manager

NYC
Reviewed 20 February 2017 via mobile

Lovely room overlooking stunning views of Aqaba Gulf, Jordan, Sinai and even a peek at Saudi Arabia. Gorgeous heated pools with comfortable poolside lunch service. Easy walk to boardwalk and attractions.

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Thank NYCAnonymoust
Sandra N, Guest Relations Manager at Herods Palace Hotel Eilat, responded to this review

Dear Guest, Thank you for taking the time to write a review on trip advisor. Our motto at the fattal chain is "We host with love". I'm glad to see that our team makes this slogan launched. It is always a pleasure to host you and we hope to continue in the future as well. Kind regards, Sandra Nahoum Guest...

Reviewed 5 February 2017 via mobile

Gigantic hotel that's overrated- certainly not a five star hotel except for the prices. Poor restaurant service at breakfast, repetitive food every morning with hot food lukewarm and cold food too cold. Housekeeping that occasionally cleans the room properly. Poor soundproofing so noise carries from hallways. Bathrobes that should be thrown out.

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Thank David H
Sandra N, Guest Relations Manager at Herods Palace Hotel Eilat, responded to this review

Dear David, I thank you for your review, and apologize that we did not meet your expectations on this occasion. Our guests' comments are invaluable to us as they are our most trusted source of information when we come to monitor and further improve the services we offer our guests. Your comments have been taken under advisement and the necessary...

Tel Aviv, Israel
Reviewed 4 February 2017

Very good spa, breakfast and dinner and lunch in the lounge. Rooms are good, with a sea view, furniture a little bit old. Swimmimg pool is , probably, the largest in Eilat with temperature at least 28 degrees.

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Helpful?
Thank VictoriaMazo
Sandra N, Guest Relations Manager at Herods Palace Hotel Eilat, responded to this review

Dear Victoria, I wish to thank you for the feedback on Trip Advisor site. Thank you for your kind words regarding your general impression from the hotel. We hope to see you soon as our returning guest. Best Regards, Sandra Nahoum Guest Relations Manager

729 photos of this hotel

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10/05/2017 11/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Luxurious Boutique Spa Hotel offering outstanding spa facilities. ... more   less 

Additional Information about Herods Palace Hotel Eilat

Address: 6 Ha-Yam, Eilat 8851025, Israel
Region: Israel > Southern District > Eilat
Price Range: $281 - $2,185 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Herods Palace Hotel Eilat 5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Sheraton Eilat
Hotel Herods Palace
Herods Eilat
Herods Palace Eilat
Hotel Style:
#2 Business Hotel in Eilat
#4 On the Beach Hotel in Eilat
#6 Luxury Hotel in Eilat
#6 Spa Hotel in Eilat
#10 Romantic Hotel in Eilat
#12 Family Hotel in Eilat
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Questions & Answers

Here's what travellers have asked, with answers from Herods Palace Hotel Eilat staff and other travellers.
12 questions
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Melbourne, Australia
Northern Region

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Questions? Get answers from Herods Palace Hotel Eilat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Level 8 and up are great rooms , Sea view is a must”
433Gil, 22 Mar 2017 | Read review
“Herrods Palace is more recommended than Herrods Boutique. Herrods Vitalis is more expensive, but includes spa and lounge.”
VictoriaMazo, 4 Feb 2017 | Read review
“South side has beautiful view of the Red sea”
  • View from a southern room
  • View from a southern room
Sabajoe, 15 Jan 2017 | Read review
“Ask room for pool view.”
  • sea view
destriana, 23 Dec 2016 | Read review
“Executive and up are the best”
ErezM_13, 22 Oct 2016 | Read review
5 of 5
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US$244* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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