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Herods Palace Hotel Eilat

Fattal
US$228
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Expedia.com
US$247
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US$247
US$215
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Traveller (974)
360
Panoramas (18)
Pool & Beach (162)
About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
Luxurious Boutique Spa Hotel offering outstanding spa facilities.
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Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Room Service
Bar/Lounge
Breakfast included
Spa
Fitness Centre with Gym / Workout Room
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Bay View
Great View
HOTEL CLASS
Reviews & more
2,218Reviews
1,322Photos
17Q+A
100Room tips
Traveller rating
  • 1,696
  • 216
  • 143
  • 83
  • 81
Time of year
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Popular mentions
The hotel is nice and decent with all of the amenities, excellent pool and right on the beach. The 11th floor lounge is cozy, I just wish there was a greater selection of food and drinks. I especially want to mention Sandra, who handles administration behind the scenes, she has
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Response from Sandra N, Guest Relations Manager at Herods Palace Hotel Eilat
Responded 4 weeks ago
Dear Nathan, Thank you for posting this great review. I'm happy you enjoyed your stay with us and of course the attentive staff. Looking forward to welcoming you back again. Best regards, Sandra Nahoum Guest Relations Manager
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The service was Amazing , Front desk answered every question that i had , They were very helpful , I would like to give thanks to one employee in particular , His name is Gabriel , He showed us to our room and was very patient and very nice and professional . I was very
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Response from Sandra N, Guest Relations Manager at Herods Palace Hotel Eilat
Responded 4 weeks ago
Dear Guest, Thank you for sharing your experiance. We appreciate your kind compliments and happy that you enjoyed your stay with us. We hope to welcome you back again soon. Best Regards, Sandra Nahoum Guest Relations Manager
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I was pleasantly surprised by this hotel. The reviews are mixed so its always difficult to know what to expect. We got a warm welcome at check-in from Tomy. Our room was reasonably sized overlooking the pool - very small balcony. Decor slightly dated but acceptable. The pool
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Response from Sandra N, Guest Relations Manager at Herods Palace Hotel Eilat
Responded 3 weeks ago
Dear Guest, Thank you for your wonderful comments. We try to please with care and concern for each guest's comfort and pleasure. I am delighted that you enjoyed your stay with us. Looking forward to welcoming you back, Best regards, Sandra Nahoum Guest Relations Manager
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This is listed as a 5-star hotel. It is not. 3-star at best. When we arrived, we were told that we were receiving a complimentary upgrade from the sea-view room we had booked. As I was checking in, I asked to change some of the larger bills that I had so that I could give a tip
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Response from Sandra N, Guest Relations Manager at Herods Palace Hotel Eilat
Responded Dec. 3, 2018
Dear William, Guest opinions are important to us and we appreciate you taking the time to write this review. We are, however, surprised by your comments as we rarely get complaints of this nature. We strive to ensure excellent customer service to all of our guests and make sure they feel comfortable during their stay. Nevertheless, we apologize if you did not experience this enough and your remarks will be transferred to management for improvement in the future. We truly hope this incident does not reflect on us as a whole and that we can welcome you back again. Best Regards, Sandra Nahoum Guest Relations Manager
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Hotel is located on the first hotel line to the beach. Easy access from pool area to the beach (1 minute walk). Pool area is nice and clean with many sun-bathing beds, you can buy some food a beverage in a kiosk and also water and ice are available free of charge. Room at the
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Response from Sandra N, Guest Relations Manager at Herods Palace Hotel Eilat
Responded Dec. 2, 2018
Dear Noam, Thank you for your review regarding our hotel. We were pleased to have read that you enjoyed your vication at our hotel. We highly value your feedback. I have forwarded your review onto the relevant managers who will see it upon themselves to improve the overall quality of the hotel. It was an honor to have served you and we hope to do so again soon. Best wishes, Sandra Nahoum Guest Relations Manager
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorHerods Palace Hotel Eilat
The Club Suite at the Herods Palace Hotel Eilat
Professional photo exclusively commissioned by TripAdvisorHerods Palace Hotel Eilat
The Club Grand at the Herods Palace Hotel Eilat
Professional photo exclusively commissioned by TripAdvisorHerods Palace Hotel Eilat
The Club Grand at the Herods Palace Hotel Eilat
Professional photo exclusively commissioned by TripAdvisorHerods Palace Hotel Eilat
The Cadim Suite at the Herods Palace Hotel Eilat
Photo provided by managementHerods Palace Hotel Eilat
Guesr Room
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12345660
I would just call the hotel directly. Their service is pretty good, and the breakfast was fantastically varied, but low-sugar, glutan-free and fairy-free cereal all at once might be a stretch. Call them and ask. I am pretty sure the number is +972-8-638-0000
1 vote
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I didn’t stay in that type of suite unfortunately, however I would recommend calling them ‭+972 8-6380127‬ or email to ask all the necessary questions before booking... just to be on the safe side✅
0 votes
Hey, the deluxe room has a pretty big bed I slept with two kids in it and it was fine. The sitting room has a sofa which can be opened. as far as I know you have to let the reservation know that you're arriving with a 9 year old child. They calculate the cost accordingly
1 vote
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1. No way to know in advance. You may send to the hotel asking for a very clean room, and in case upon arrival it will not as expected, call immediately to reception. 2. Ask the reservation in advance. I did it many times and usually it worked. 3. I have no idea but probably not 4. At least in my room I didn'l have.
1 vote
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how much is breakfast if you do not book with it included?
I don't think it is an option - B&B is the rate quoted.
1 vote
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1234
"Get a room on a higher floor, that way you can see everything"
"Never sa a "good room"."
"ask for the upper floors"
"Ask for rooms on the seaside!"
"Better have the executive rooms which located on 8-10 floor for a nice see view and less crowded noise from the pool."
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PRICE RANGE
US$214 - US$650 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton eilathotel herods palaceherods eilatherods palace eilat
LOCATION
IsraelSouthern DistrictEilat
NUMBER OF ROOMS
296
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