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Leonardo Hotel Jerusalem

2,206 reviews
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Traveller (436)
Room & Suite (295)
Dining (63)
Overview
  • Excellent62%
  • Very good22%
  • Average10%
  • Poor3%
  • Terrible3%
Travellers talk about
“yael hazan”(25 reviews)
“old city”(292 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Rooms
Mar. 17Mar. 18
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,206)Write a Review
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All reviewsyael hazanfree international callsold citythe guest relations managerfree wifidamascus gatedining roomtour groupbreakfast and dinnerholy landvery nice hotelfour nightslight railsaladlobbytombshabbat
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181 - 185 of 1,479 reviews
Reviewed 25 January 2017

We stayed one night at the Leonardo. The hotel was nice, with an impressive lobby and a nice pool. The room was okay, but a little rundown (paint chipping, bathroom needed work). Probably the best part was a great breakfast buffet with a ridiculous range...More

Thank David D
Response from Yael H, Guest Relations Manager at Leonardo Hotel JerusalemResponded 2 February 2017

Dear David, We appreciate you bringing these details to our attention. We started renovetion and upgradeing the 1,6 , 7 floors, we hope you will have the chance to see it on your next visit. Thank you for being our guest and we hope to...More

Reviewed 24 January 2017

Had a wonderful stay while on a pilgrimage to the Holy Land. Service by hotel staff was excellent, Jael was very hospitable. The food was varied and tasty. The room was clean and spacious as well! We also had the best guide in Irit Doron!

1  Thank Tony P
Response from Yael H, Guest Relations Manager at Leonardo Hotel JerusalemResponded 2 February 2017

Dear Tony, Thank you for superb review on TripAdvisor. We delighted to hear you found our room clean, hotel staff was excellet. Thank you for your warm words. We hope to see you again among our guests. Regards Yael-H

Reviewed 23 January 2017 via mobile

Great staff. And the meal spread is incredible. But the guy working the bar (Samer) was classy enough to shape my expresso with a nice touch. Rooms and grounds clean. Look forward to my next visit to Jerusalem and Leonardo.

2  Thank Jonathan R
Response from Yael H, Guest Relations Manager at Leonardo Hotel JerusalemResponded 2 February 2017

Dear Jonathan, Thank you for your review it sounds that you enjoyed Leonardo Jerusalem Hotel. Will pass your comments along to Samer and our leadership team We hope to welcome you back with us. Regards Yael-H

Reviewed 23 January 2017 via mobile

Stayed 5 nights at the hotel and was thoroughly impressed with the quality and service. Excellent accommodations, food, and hospitality made for a great vacation. Would stay here again in a heartbeat.

Thank eskennon1992
Response from Yael H, Guest Relations Manager at Leonardo Hotel JerusalemResponded 2 February 2017

Dear Eskennon, Thank you for staying 5 nights with us. We're happy to hear you found our service, accommodations, food excellent. We look forward for your next visit. Regards Yael-H

Reviewed 23 January 2017 via mobile

Best hotel in Jerusalem. 5 star at 3 star prices. Safe and secure. Restaurant caters for all international cuisines and Tastes. We were very impressed with the rooms and staff. Close to everything... We will visit again!

Thank mrtravelalot777
Response from Yael H, Guest Relations Manager at Leonardo Hotel JerusalemResponded 2 February 2017

Dear mrportdouglas, Thank you for your Awesome review. We delighted you enjoyed your stay and we look forward when you can visit again. Regards Yael-H

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$141 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Jerusalem
#8 Spa Hotel in Jerusalem
#11 Family Hotel in Jerusalem
#16 Luxury Hotel in Jerusalem
#18 Romantic Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$141 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Jerusalem
#8 Spa Hotel in Jerusalem
#11 Family Hotel in Jerusalem
#16 Luxury Hotel in Jerusalem
#18 Romantic Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (436)
Room & Suite (295)
Dining (63)
Pool & Beach (26)
Amenities (36)
Family and Play Areas (9)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
catherine20172017
18 February 2018|
AnswerShow all 3 answers
Response from sbadert | Reviewed this property |
I asked my guide and he recommended a laundromat about 2 blocks away - took 4 hrs and was very good. Turn right from hotel, next left about 100yds down - Ask the hotel they may know.
1
Vote
Judy S
17 November 2017|
AnswerShow all 2 answers
Response from joeywak1 | Reviewed this property |
Yes
0
Votes
Judy S
17 November 2017|
AnswerShow all 3 answers
Response from Iansenior1 | Reviewed this property |
Yes there are creams soap shower cap etc changed daily and also a hand hair dryer
0
Votes
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12345616
Room Tips
"The one with the couch was dope"
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"Lower floors made for easier access via the stairs."
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"You may want a room far from the elevator... it's a busy hotel."
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"Too big a hotel to get the proper layout"
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