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Leonardo Hotel Jerusalem

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Leonardo Hotel Jerusalem
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1,979 Reviews from our TripAdvisor Community

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Showing 1,327: English reviews
Reviewed 14 June 2016 via mobile

Enjoyed staying at this hotel in Jerusalem! Had a fascinating view of the street from our window. The service was great, and the meals superb! The WiFi worked well. Give this hotel a try! You will not be disappointed.

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Thank Joseph M
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your superb review,we appreciate your posotive feedback We delighted that you had great such a lovely experience both with the room and the great service. We cant wait to host you again Regards Yael-H

A TripAdvisor Member
1 review
Reviewed 14 June 2016 via mobile

The service was good. We had a comfortable stay. The air conditioning wasn't very cold the first night, but by the second night, it was better. It was a pleasure to stay 4 nights. There's a nice view of the JERUSALEM streets.

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Thank A TripAdvisor Member
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you so much for you great review. We apologize for any inconvenience you had on your first night from the AC Please know that we are allways to improve guest experience We delighted that you had a pleasure stay with us. Thank you for staying with us. Regards Yael-H

Nashville, Tennessee
Reviewed 13 June 2016

Comfortable room, excellent welcome, and especially good meals at the Leonardo Jerusalem. Pool is adequate, rooms are clean, and staff is friendly and multi-lingual. Location allows for an easy walk into the Old City.

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Thank chriswilterdink
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your fantastic review .We greatly appreciate your kind words regarding the comfortable room, freindly staff. We look forward to host you again with us. Regards Yael-H

Beckley, West Virginia
Reviewed 13 June 2016

We stayed at the Leonardo for 4 days and 3 nights. The first night there our A/C stopped working, but we mentioned it the next morning and it was fixed by the time we returned to the hotel in the late afternoon.

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Thank dshanshew
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your kind review. We are sorry that your A/C stop working on your first night, but we happy that it was fixed. We hope to have the pleasure to have you again staying with us. Regards Yael-H

Reviewed 12 June 2016

We ate a buffet breakfast and dinner at the hotel each night. They had lots to choose from to eat and it was very good. They have really nice rooms and allowed us to call the US for free from the room. They also had large rooms off of the dining area for groups to meet. The gift shop was...

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Thank Laurie B
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you so nuch taking your time to write a review after your recent stay at Leonardo Jerusalem. We glad to hear you enjoyed your stay, we allways striving to provide our guests with the most posotive a memorable stay. We hope to see you again among our guests. Regards Yael-H

Charleston, South Carolina
Reviewed 12 June 2016

Stayed on seventh floor. I found the location of the hotel to the old city to be ideal walking distance. The food was outstanding and the drinks at the bar were very reasonably priced (and very good house wines were offered). The staff was very friendly and they provided refreshments as we arrived and departed. Outstanding hotel stay.

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Thank Mark C
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you so much for your fantastic review! We glad to hear that you found our location near the old city and to be ideal walking. We appreciate your kind words regarding our staff and our great bar. We hope to host you again Regards Yael-H

Warner Robins, Georgia
Reviewed 11 June 2016

The Leonardo Jerusalem was a lovely experience. The staff was friendly and helpful, the rooms were large and comfortable, and the food was tasty and plentiful. Enjoyed shopping in the hotel shops and the ones close by. Location made it easy to get to and from the Old City. It was a great choice for our 4 nights in Jerusalem!

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Thank debbiegrace953
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, We greatly appreciate your kind words regarding our staff, the room,the food. Thank you for your nice feedback. We hope to have the pleasure to host you again here at Leonardo Jerusalem Regards Yael-H

Warner Robins, Georgia
Reviewed 7 June 2016

I've been to the Leonardo Jerusalem hotel twice in 2016 and was greatly impressed with the service, facilities and food. The pool was fabulous, the gym surprisingly large and free international phone calls was a real bonus. It's a great balance of quality and price. I'll be back!

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1Thank AndyCook2014
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your wonderful review. We happy to hear that you enjoyed the impressed service, facilitis and food. We thank you for visiting us again and we will happy to see you again. Regards Yael-H

Reviewed 5 June 2016 via mobile

Everything. And everyone at this hotel was so accommodating and helpful in every way from keeping the pool open later as well as the bar on different nights. And the bar was pretty cheap. Also great lobby area and rooms all nicer than anticipated. Would absolutely stay again.

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Thank Adam H
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your five star review.We delighted that you enjoyed our staff, pool , bar and most of all you will be back Thank you for staying with us. Regards Yael-H

Reviewed 5 June 2016 via mobile

Very clean! Great staff! My American Birthright group and I were welcomed with open arms as we entered the hotel. The food is top notch and has a plethora of options. The wifi is also fantastic as it is very responsive and fast...............

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Thank Sam G
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to write your wonderfull review. We belive welcoming our guests with open arms,to let our guests to feel at home. We appreciate your mentioning our great food and the free fast WiFi. We hope to see you again with us. Regards Yael-H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Like the city in which it is situated, Leonardo Classic Jerusalem is a unique meeting point of old and new, history and modern life. Leonardo Classic Jerusalem offers a special holiday in a unique environment, the one that combines the treasures of the ancient city with the luxury, progress and quality of modern life. In Leonardo Classic Jerusalem you can put your worries aside and enjoy a classic holiday. Free International Phone Calls -Exclusively ... more   less 

Additional Information about Leonardo Hotel Jerusalem

Address: 9 Saint George | Jerusalem, Jerusalem 9720918, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $155 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Leonardo Hotel Jerusalem 4*
Number of rooms: 397
Reservation Options:
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Hotel Style:
#7 Spa Hotel in Jerusalem
#8 Business Hotel in Jerusalem
#12 Family Hotel in Jerusalem
#13 Luxury Hotel in Jerusalem
#19 Romantic Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Hotel Jerusalem staff and other travellers.
38 questions
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Questions? Get answers from Leonardo Hotel Jerusalem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the Old City walls.”
 of 5 bubbles WayneS420, 8 Mar 2017 | Read review
“All rooms have large windows which open for fresh air. City views.”
 of 5 bubbles aroundtheworld9X, 5 Mar 2017 | Read review
“Don't go. Unless you do too only Plenty of eateries not far away”
 of 5 bubbles pilgrim09, 13 Feb 2017 | Read review
“upper floors are best for views”
 of 5 bubbles 146laytons, 31 Jan 2017 | Read review
“All the rooms are great and include a large desk. More sun if you are facing the front on St. George.”
 of 5 bubbles magiico, 16 Jan 2017 | Read review
5 of 5