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Leonardo Hotel Jerusalem

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Traveller (454)
Room & Suite (296)
Dining (63)
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Overview
  • Excellent61%
  • Very good22%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“old city”(301 reviews)
“yael hazan”(26 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (2,278)
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330
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946
330
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47
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All reviewsold cityfree international callsyael hazanthe guest relations managerfree wifidamascus gatedining roomtour groupbreakfast and dinnervery nice hotellight railsaladlobbylandtombshabbattours
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231 - 235 of 1,529 reviews
Reviewed January 25, 2017

We stayed one night at the Leonardo. The hotel was nice, with an impressive lobby and a nice pool. The room was okay, but a little rundown (paint chipping, bathroom needed work). Probably the best part was a great breakfast buffet with a ridiculous range...More

Thank David D
Response from Yael H, Guest Relations Manager at Leonardo Hotel JerusalemResponded February 2, 2017

Dear David, We appreciate you bringing these details to our attention. We started renovetion and upgradeing the 1,6 , 7 floors, we hope you will have the chance to see it on your next visit. Thank you for being our guest and we hope to...More

Reviewed January 24, 2017

Had a wonderful stay while on a pilgrimage to the Holy Land. Service by hotel staff was excellent, Jael was very hospitable. The food was varied and tasty. The room was clean and spacious as well! We also had the best guide in Irit Doron!

1  Thank Tony P
Response from Yael H, Guest Relations Manager at Leonardo Hotel JerusalemResponded February 2, 2017

Dear Tony, Thank you for superb review on TripAdvisor. We delighted to hear you found our room clean, hotel staff was excellet. Thank you for your warm words. We hope to see you again among our guests. Regards Yael-H

Reviewed January 23, 2017 via mobile

Great staff. And the meal spread is incredible. But the guy working the bar (Samer) was classy enough to shape my expresso with a nice touch. Rooms and grounds clean. Look forward to my next visit to Jerusalem and Leonardo.

2  Thank Jonathan R
Response from Yael H, Guest Relations Manager at Leonardo Hotel JerusalemResponded February 2, 2017

Dear Jonathan, Thank you for your review it sounds that you enjoyed Leonardo Jerusalem Hotel. Will pass your comments along to Samer and our leadership team We hope to welcome you back with us. Regards Yael-H

Reviewed January 23, 2017 via mobile

Stayed 5 nights at the hotel and was thoroughly impressed with the quality and service. Excellent accommodations, food, and hospitality made for a great vacation. Would stay here again in a heartbeat.

Thank eskennon1992
Response from Yael H, Guest Relations Manager at Leonardo Hotel JerusalemResponded February 2, 2017

Dear Eskennon, Thank you for staying 5 nights with us. We're happy to hear you found our service, accommodations, food excellent. We look forward for your next visit. Regards Yael-H

Reviewed January 23, 2017 via mobile

Best hotel in Jerusalem. 5 star at 3 star prices. Safe and secure. Restaurant caters for all international cuisines and Tastes. We were very impressed with the rooms and staff. Close to everything... We will visit again!

Thank mrtravelalot777
Response from Yael H, Guest Relations Manager at Leonardo Hotel JerusalemResponded February 2, 2017

Dear mrportdouglas, Thank you for your Awesome review. We delighted you enjoyed your stay and we look forward when you can visit again. Regards Yael-H

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$139 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Jerusalem
#9 Spa Hotel in Jerusalem
#11 Family Hotel in Jerusalem
#18 Romantic Hotel in Jerusalem
#18 Luxury Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$139 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Jerusalem
#9 Spa Hotel in Jerusalem
#11 Family Hotel in Jerusalem
#18 Romantic Hotel in Jerusalem
#18 Luxury Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (454)
Room & Suite (296)
Dining (63)
Pool & Beach (26)
Amenities (36)
Family and Play Areas (9)
Business Centre & Event Rooms (9)
Questions & Answers
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Gee M
May 7, 2018|
AnswerShow all 3 answers
Response from Yael H | Property representative |
Dear Gee M! Our hotel is located in Jerusalem, 60 km from the Ben Gurion airport. You can take a shuttle bus and it will take you about an hour or more to arrive to Leonardo Jerusalem, taxi might take about 45-60 minutes or... More
1
Vote
BigD393
April 29, 2018|
AnswerShow all 8 answers
Response from Yael H | Property representative |
Dear BigD393! Thank you for your interest in Leonardo Jerusalem! I'm sorry to tell you we don't have a hair salon at our hotel, but our reception staff will be happy to give you directions to salons in the city as well as... More
0
Votes
Rachel L
March 16, 2018|
AnswerShow all 4 answers
Response from Yael H | Property representative |
Dear Rachel L! The pool in Leonardo Jerusalem is located outdoors, it's open for our guests from April till October. In colder season you can enjoy our SPA and gym.
0
Votes
Room Tips
"Ask for a view of The Old City"
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"I arranged this hotel thought my travel package so I don't know per say of how much each room was per..."
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"The suites on the 8th floor have a great view of Jerusalem"
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"choose a different hotel"
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