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Waldorf Astoria Jerusalem

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Waldorf Astoria Jerusalem
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877 Reviews from our TripAdvisor Community

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Showing 782: English reviews
Ra'anana, Israel
Reviewed 3 days ago NEW

I had my reservations of this hotel. It is very pricy and not so far from it stands the benchmark of the King David hotel so the aim is high. I am happy to say that many of these reservations were found unjust. The check-in was quick and easy. and we recevied a very nice room on the 4th floor...

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1Thank Tomer_at_Large
Montreal, Canada
Reviewed 4 days ago NEW

The Hotel is lovely, very clean, staff very nice. We were two of four people that were not Hasidic. If I had known that this hotel had an almost completely religious customer base I would not have chosen to stay there. There were many laws that we were not familiar with. Could only have coffee on one side of the...

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1Thank AS2015tmr
Jerusalem, Israel
Reviewed 4 days ago NEW

It's a rare experience to have a hotel stay in a room larger than many condos in various countries, but the ten-rooms of the president's suite at the Waldorf is such a place! We had booked a rather nice room at the hotel, celebrating my wife's first visit to Jerusalem (I had lived there in the 70s with many subsequent...

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Thank Erasmus R
Reviewed 1 week ago

Service is extraordinary, so is the accommodation and the amenities, extremely friendly and helpful, Ive yet to see if they will honour their "Price guarantee" pledge and will follow up after I receive their final decision

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Thank Momi M
Reviewed 1 week ago

The service and ambiance are superb! This hotel is a dream come true. We highly recommend it for your next visit to Jerusalem. The hotel is close to the old city and all it has to offer. Walking to the Kotel is a breeze. A 10+ !

Review collected in partnership with Waldorf Astoria
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Thank Isaac G
Monsey, New York
Reviewed 1 week ago

Everything was beautiful and service made you feel like a queen especially if it's your birthday. I felt pampered as soon as I entered my room! Loved the free standing tub. Everything was luxurious and the food and room service was amazing I was sad to leave to my next destination.

Review collected in partnership with Waldorf Astoria
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Thank moshej2017
Paramus, New Jersey
Reviewed 1 week ago via mobile

I was visiting my two sisters who live in Israel and the 3 of us were celebrating milestone birthdays. We chose to eat lunch at the Waldorf/Jerusalem because of its elegance, beauty and grandness. We looked over the menu and one sister, who is allergic to nuts, checked the menu carefully noting which menu items listed nuts. She ordered the...

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Thank Phyllis201
WA_Jerusalem, Guest Relations Manager at Waldorf Astoria Jerusalem, responded to this review

Dear Phyllis201, I very much regret this was your experience and would be happy to speak with you directly. Thank you, Amira Lauer Guest Relations Manager

Reviewed 1 week ago

Our stay at the Waldorf Astoria Jerusalem was possibly the best Israel hotel experience for my wife and I over a 40 year period. The staff were great in every respect and the hotel amenities were elegant and very comfortable

Review collected in partnership with Waldorf Astoria
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Thank 693miltons
WA_Jerusalem, Guest Relations Manager at Waldorf Astoria Jerusalem, responded to this review

Dear 693miltons, How very rewarding to us all to know you so enjoyed our True Waldorf Service. Many thanks for your review, we look forward to welcoming you back again soon for another perfect stay. Kind regards, Guy Klaiman General Manager

London, United Kingdom
Reviewed 1 week ago

This is probably one of the best hotel experience I've had in my life in israel. We travel a lot to Israel, but the quality of service and level of hotel at the Waldorf is definitely up there at the top of the hotels in israel.

Review collected in partnership with Waldorf Astoria
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Thank 661serenag
WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem, responded to this review

Dear 661serenag, My thanks for your time taken to post such a lovely review. I'm delighted you so enjoyed your stay and would love to host you again for many more wonderful experiences. Kind regards, Guy Klaiman General Manager

Vienna, Austria
Reviewed 2 weeks ago

Beautiful and new hotel, suitably sized rooms also with an extra bed, very quite rooms even the ones with the street view, very close to the old city. Having breakfast is a must, in case it is not included

Review collected in partnership with Waldorf Astoria
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Thank Galina B
WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem, responded to this review

Dear Galina B, Thank you for sharing your experience. I'm so pleased you enjoyed our True Waldorf Service and warmly welcome you back again soon. Kind regards, Guy Klaiman General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Waldorf Astoria Jerusalem is set within a uniquely preserved ottoman facade. The meticulous restoration and ambitious construction have created an exceptional new luxury hotel which sits majestically at a crossroads between the charms of the walled Old City and the modern bustle of Jerusalem. The luxurious boutique spa, gyms, pools and saunas will open in 2017. ... more   less 

Additional Information about Waldorf Astoria Jerusalem

Address: 26-28 Gershon Agron | Adjacent to Independence Park; Mamilla district, Jerusalem 9419008, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $445 - $845 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Jerusalem 5*
Number of rooms: 226
Reservation Options:
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Hotel Style:
#7 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Jerusalem staff and other travellers.
26 questions
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Questions? Get answers from Waldorf Astoria Jerusalem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not go unless your Hassidic.”
 of 5 bubbles AS2015tmr, 17 Jan 2017 | Read review
“if multiple nights, book at the same time”
  • half of one of two bathrooms, huge shower and sauna to left, toilet & bidet behind to left
  • the balcony of the president's suite -- as far as you can see in this picture
  • part of bedroom
  • half of the suite -- the living room is behind, bedroom, sauna and restroom are beyond far wall
 of 5 bubbles erasmusr2015, 17 Jan 2017 | Read review
“Smile at arrival”
 of 5 bubbles momim2017, 14 Jan 2017 | Read review
“We asked for a room with a terrace, did not get one, but we still recommend asking for one.”
 of 5 bubbles NoCheese, 3 Jan 2017 | Read review
“All rooms are great”
 of 5 bubbles I4355WMstephens, 31 Dec 2016 | Read review
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